Guest Reviews of Ibis Hotel (Nanjing Confucius Temple)
9/10
Good
1646 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.1
Filter by:
Sort by:
All reviews(1646)
Positive reviews(1549)
Reviews with photos/video(228)
Convenient location(188)
Easy to get around(167)
Delicious breakfast(156)
Friendly front desk staff(99)
Close to metro(49)
Poor air conditioning(36)
Perfect for business trips(28)
Delicious buffet(9)
Negative reviews(97)
Anonymous User
Stayed in Apr 2024
Solo travellers
5 review
8.5/10
Very Good
Posted on Jun 9, 2024
A bit of walk to the nearest metro station. Arrived at the hotel way before check-in time but the front desk is kind enough to allow early check-in without charge. Room and bathroom is clean with daily housekeeping. But the lights at the shower area was dim.
Occasionally will experience smoking smell even though it is a non-smoking room. Most likely is due to the centralised air conditioning and the smoke may come from smoking room through the centralised system. The management may want to consider to look into the ventilation system.
Breakfast overall was satisfactory. Overall experience was quite good.
Response from Property: Dear guest: Hello. Thank you very much for your suggestions and shortcomings for the hotel in your busy schedule. We are very sorry for the inconvenience caused to you. The hotel management also attaches great importance to your feedback. We will immediately make corrections. Your tolerance and understanding are the greatest encouragement and support for our work. Sincerely look forward to your coming again, and wish you a smooth work and a happy life.
Guest User
Stayed in Oct 2024
Family
2 review
8.5/10
Very Good
Posted on Nov 11, 2024
Location is nice, around 10 minutes walk to the metro. Staffs are friendly. Recommended to have a stay here.
Response from Property: Thank you for your review and your recognition of our staff. Xiaoyi will continue to work hard.
Anonymous User
Stayed in Mar 2024
Travel with friends
68 review
6.5/10
Posted on Apr 18, 2024
Busy reception, long corridors, medium size rooms, small but good bathroom. Big window but small opening for safety. Breakfast noise, big Chinese buffet. It was hot the cleaning lady and receptionist gave me a fan, worked well.
Response from Property: 'm very sorry for the bad accommodation experience you had, xiao yiwillstrive toimprove, looking forward to your nextvisit.
Guest User
Stayed in Oct 2024
Business travellers
3 review
6.0/10
Posted on Nov 19, 2024
The condition of hotel wasn't up to the mark as per the brand status and high price.
Response from Property: We are very sorry for bringing a bad experience to your journey. The hotel attaches great importance to your feedback. We will rectify it immediately and welcome your next guidance.
Guest User
Stayed in Aug 2024
Couples
8 review
10.0/10
Outstanding
Posted on Oct 4, 2024
We have stayed here a number of times now. As always the staff are very friendly/helpful and the rooms are always clean.
Response from Property: Thank you very much for choosing our hotel and taking the time out of your busy schedule to leave us such a good review. All our staff are very pleased and encouraged, because your satisfaction is the greatest affirmation and encouragement for our work.
Ruthwik Gowda
Superior Queen Room
Stayed in Feb 2024
Couples
16 review
10.0/10
Outstanding
Posted on Mar 30, 2024
It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient.
Response from Property: Thank you for taking time out of your busy schedule to give comments. I hope you will be happy and in a good mood when you check in. We will also try to do better.
Carine W
Superior Queen Room
Stayed in Feb 2024
Business travellers
27 review
7.0/10
Posted on Apr 18, 2024
This Ibis certainly does not follow the global standard of the Ibis chain. Normally I take an Ibis when I don't want surprises, due to global standards, but this one was very substandard, stinky, dirty, old, a terrible experience. The air conditioning was central and it was VERY hot, I was feeling sick, with low blood pressure, and when I complained to reception, they gave me a bag with ice. Anyway, I don't recommend it. The breakfast doesn't have black coffee, only a coffee with milk, cold and with a bad taste.
Response from Property: 'm very sorry for the bad accommodation experience you had, xiao yiwillstrive toimprove, looking forward to your nextvisit.
De Villiers du Toit
Superior Queen Room
Stayed in Jul 2024
Solo travellers
2 review
9.0/10
Great
Posted on Oct 10, 2024
Ibis is a great place to stay if you're visiting Nanjing for a short weekend trip. The hotel is located close to the Confuscious Temple area, which is a very busy tourist area. The only issues with the hotel is that is small but space in this area is limited. I enjoyed my stay and I've done it a few times at the same hotel. Staff are friendly and helpful and while the breakfast is a bit limited in variety it is still a good start to your day.
Response from Property: .親愛的客人,感謝您選擇入住我們的酒店並給予我們寶貴的反饋。我們深感遺憾,您的體驗沒有達到您的期望。請相信我們一直在努力提供優質的服務和設施,但顯然在您入住期間有些方面沒有做到。為此,我們深感抱歉。
Penguin
Stayed in Dec 2023
Solo travellers
15 review
10.0/10
Outstanding
Posted on Jan 29, 2024
This is my second time to stay at Nanjing and again I choosed to stay at this hotel.
The service was good, great location, the room was clean.
Highly recommended!!
Response from Property: Thank you for your kind words! We are glad to hear that you enjoyed your stay at our hotel for your second time in Nanjing. We appreciate your recognition of our excellent service, convenient location, and clean rooms. Your satisfaction is our top priority, and we are committed to providing guests with a comfortable and enjoyable experience each time they visit. We hope to see you again in the future and continue to exceed your expectations. Thank you for your recommendation!
DANIEL PATRIK
Superior Queen Room
Stayed in Jun 2024
Couples
26 review
9.0/10
Great
Posted on Oct 3, 2024
It was a very pleasant stay in the centre of the city. After some initial trouble with my passport, we got a free gift and advise on where to go. The room was very comfortable but maybe a little small.
Response from Property: 尊敬的客人,感謝您對我們酒店的評價。我們非常重視您的反饋。
Guest User
Stayed in Jun 2024
Solo travellers
2 review
4.5/10
Posted on Jul 22, 2024
First arrived at the hotel and shocked to see the price on the board comparded I paid to Trip.com was almost double at local even the hotel staff was shocked wonder how can Trip.com charged this much!! I would certainly re-consider if I want to book my trip via trip.com again!
The hotel local was fine but very noisy at the night where my room was just above several restaurants down and could not sleep during the time for the staying, was terrible!
Response from Property: We are very sorry for causing trouble during your trip. Xiaoyi and the management attach great importance to the issues you raised. Xiaoyi is also working hard to make rectifications and looks forward to your next guidance!
Bezuki
Superior Queen Room
Stayed in Nov 2023
Travel with friends
11 review
9.0/10
Great
Posted on Dec 30, 2023
First, the staff was helpful and have some understanding of English and even tries to reply and help in English. The ladies that worked on the evening shift of Thursday December 28, 2023 even suggested a fish restauant which we dearly enjoyed, thank you for the recommendation!
Second, the room was clean, my luggage was safe, they cleaned the room well and refilled everything after my first night. The heating worked perfectly.
Then, the breakfast was also nice.
Also,the metro is an 8min walk from the hotel.
However, the walls to my room was a bit too thin, I think. I could early morning the staff working in the room next door.
Overall, I would recommend the place.
xie xie
6/7
Response from Property: Dear Valued Guest,Warmest greetings from our hotel! Thank you so much for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our staff helpful, the room clean and comfortable, and the breakfast satisfying.We are particularly pleased that our staff members were able to assist you in English and even recommended a fish restaurant that you enjoyed. This is a testament to their dedication and commitment to providing exceptional service.We also appreciate your feedback on the heating system and the metro's proximity to the hotel. Rest assured, we will continue to strive to improve our services and facilities to ensure a more enjoyable experience for our guests.Regarding the issue with the walls, we道歉 for the inconvenience caused. We understand your discomfort and will take necessary measures to address this issue.Once again, thank you for your feedback. We are glad to hear that you would recommend our hotel to others and hope to see you again in the future.
Hannah
Superior Queen Room
Stayed in Apr 2024
Solo travellers
14 review
9.5/10
Amazing
Posted on May 26, 2024
This is a very convenient hotel with a welcoming environment, clean facilities and helpful staff. The complimentary breakfast was delicious with lots of foods to choose from. Would definitely stay here again!
Response from Property: The store Xiaoyi is also very sorry for the inconvenience caused to you during this stay. In response to your suggestions, we will actively adopt it. I hope that the next stay can give you a different experience. I wish you a happy journey.
anglebo
Stayed in Oct 2023
Travel with friends
15 review
8.5/10
Very Good
Posted on Nov 12, 2023
Location is ok, within walking distance to Confucius temple. The rooms are pretty small and dated though. The bathroom is cramped and reminded me of an airplane bathroom.
Response from Property: Dear Guest,Thank you for sharing your feedback about our hotel. We appreciate your comments about the location being convenient to the Confucius temple.Regarding the rooms, we are sorry to hear that you felt they were small and dated. Our team is constantly evaluating our facilities and will take your feedback into consideration for any future renovations or improvements.As for the bathroom, we understand your discomfort with the cramped space. This is an area where we can definitely make improvements and we thank you for pointing it out.We value your feedback and it helps us to provide a better guest experience. Once again, thank you for taking the time to share your thoughts with us. We hope to welcome you again in the future.
Phone Myat Naing
Superior Queen Room
Stayed in Mar 2024
Family
7 review
10.0/10
Outstanding
Posted on May 12, 2024
Great location.
10 min walk to tourist places.
Despite the hotel room is small for our family, everything is good.
Breakfast also good.
Just outside hotel, a lot of restaurants.
Reception is very friendly although they don't speak english but try their best by translate app.
They allow us late check out without any extra charges.
Thanks for that.
.
Front street is crowded and busy street.
Difficult to get by taxi.
U will get a lot traffic jam there.
.
Train station is 2 block far away.
If u r with kid and luggages, not a good idea to come / leave by train.
Better take taxi.
Response from Property: 感謝您的點評,小宜離夫子廟景區很近,衹需步行即可。附近也有地鐵站和公交站,交通非常便利。