Nanjing Jiangning District Hotels

The hotel is quite large. The front desk staff is very helpful. It is also very convenient to order takeout. The hotel is equipped with a robot that can deliver it directly to the room.

Truly excellent service, a reassuring stay. I stayed at the Totoro Hotel for one night and had a truly wonderful experience. I have to give it a five-star rating. This isn't an exaggeration; I truly believe their service is excellent. First, let me talk about the room: it was clean and tidy, with everything you need. The bed was comfortable, and I slept well. The location is also convenient, with easy access to the subway. Those are the basics, but I really want to praise two small things that show they truly care about their guests. The first was helping me find a package. I had a lot of packages delivered to the hotel this time, and one small package showed up at the front desk, but when I went to pick it up, it wasn't there. I was a little worried, so I contacted the front desk staff. They didn't shy away, reassuring me that I wouldn't worry and offering to check for it. They immediately contacted the technical department to check the security cameras and patiently confirmed the approximate time of delivery. Honestly, checking the security cameras was quite time-consuming, but they didn't mind the trouble at all. They checked for almost half an hour, but still couldn't find it, suggesting it might be a problem with the courier. It's truly remarkable that a hotel would take such care of a small matter for a guest and diligently check the security cameras. The second thing was moving my luggage. It was drizzling the day we checked in, and we were a bit uneasy lugging a large suitcase. As soon as I arrived at the door, the front desk clerk saw me and quickly emerged to help me carry my suitcase. It was quite heavy, so he carried it all the way to the third floor. Later, when I checked out, another front desk clerk took the initiative to help me carry my suitcase to the door. This kind of proactive assistance was truly heartwarming, and it didn't feel like a cold, formality-filled office. These two incidents may not seem like major issues for the hotel, but for us, as guests, they felt valued and cared for. The staff were always friendly, responsive to any questions, and proactive in resolving any issues. Overall, I had a very pleasant stay at the Totoro Hotel. A clean and comfortable room is the foundation, but what truly impressed me and made me recommend it to friends was the genuine, attentive, and thoughtful service. I'll definitely stay here again next time I'm in the area! Highly recommended!

During this trip, I came across this small hotel by chance, which really gave me a great surprise. Its biggest highlight is its attractive price-performance ratio. The price is more affordable than you can imagine, but it is unambiguous in every aspect. As soon as I contacted the store, I was told that they provided a thoughtful pick-up and drop-off service, which is undoubtedly a timely help for travelers who are dragging luggage and have just arrived in a strange place. The boss is very hospitable and took care to pick us up and drop us off at the airport. When I walked into the hotel room, although there was no luxurious decoration, everything was arranged in an orderly, clean and tidy manner. The bed is flat and comfortable, and the room is fully equipped with various facilities, from free high-speed wireless network to fully equipped toiletries. The store's attentiveness can be felt in every detail. It is also very convenient to eat, drink and travel nearby. It is very close to the subway station and the price-performance ratio is really high. 😍If I come to Nanjing next time, I will definitely come again and will definitely recommend it to my friends!

My stay at [Nanjing Jiangning Wanda Plaza Tianyin Avenue Branch] was perfect. The hotel has free parking. The rooms are clean and tidy. The front desk service is a highlight. From the moment we checked in, the staff enthusiastically poured us a glass of lemonade, and the front desk always had a smile on our face, which made us feel like spring breeze.

Booked this hotel to participate in a cross-country race. The facilities, hygiene, and environment are all very good. The service is also very good. The wind was very strong that night. Because I booked it more than two months in advance, the front desk reserved a large room on the side for me. I am a light sleeper, so the front desk immediately changed me to a room slightly in the middle. They said it was slightly smaller than my original room, but the two-meter big bed was enough.

Came to check in, found this place after seeing the pictures, decided to stay after checking in the room first, it's very clean and tidy inside, the bathroom is big, and the hygiene is also very good👍The front desk staff has a very good attitude, and they checked us in patiently, and reminded us that we can store our luggage on the first floor, which is very considerate. There is Luckin Coffee next to it, and there are many happy foods. Don't worry about going out to find food. There is a lively night market outside, and it is not far from the subway station. The overall evaluation of this price is very good, affordable and cost-effective, thumbs up!

I took my dad to Nanjing for a physical examination and stayed overnight. The overall environment is very good, very quiet, very cost-effective, and it is very convenient to eat and drink around. I recommend it. I will stay here again next time I come to Nanjing. Parking is also free and the front desk service is also very good.

We were returning to Zhenjiang from our holiday in Harbin and Mohe. Our flight was late, but we had booked our room in advance using the Trip app. This was our third time staying at the Pullman Hotel. We were greeted politely and efficiently. We arrived at our room. The room was clean and well-appointed with a comfortable bed, fluffy towels, sofa, desk, and even a nice selection of tea. We will definitely stay at Pullman again. Thank you

We had a pleasant stay at this hotel booked via Trip.com. We checked in quite late, but the process was smooth and hassle-free, which we really appreciated after a long journey. The room was clean, comfortable, and had some nice touches like complimentary soft drinks and light snacks. The location is excellent, very close to Nanjing South Railway Station, making it super convenient for travelers. The only downside was the toiletries; we weren’t fans of the shampoo and body wash provided 😅. Other than that, everything was great. Would definitely consider staying again!

Convenient transportation, close to Longmian Avenue subway station, opposite Nanjing Yiwu Small Commodity City, convenient for eating, all kinds of food, affordable prices, only half an hour away from Nanjing South Railway Station by subway