Gaylord Opryland Resort & Convention Center Reviews

Absolutely the best Christmas vacation one can take

Beautiful Resort. Only downside is there is a cost to absolutely everything, little to nothing is complimentary. We expected a little more service for the price to stay.

Great family resort!

Amazing resort. An experience you won't forget. The riverboat ride in the Delta atrium was enjoyable and very informative.

This hotel has a really nice garden. The inside of the room was clean and the facilities were good. However, since I was assigned to the first floor, the view was not very good. I hope you enjoy the garden to the fullest.

The room is very good, big and has good facilities

When checking in the girl was kind, I asked if there were additional charges or holds she said that would be through the place I booked from. After checking in my card got charged a few times, by hotel, not place I booked from. When I called to find out why they explained it, which okay I understand no problem & thanks, but I just asked about this while checking you said no extra charges, so you would see why I was concerned about charges going through to my card and making sure it wasn't random charges. Anyway when questioning the hotels staff they were so rude about it, all I was asking for was clarification. The cost was far more than originally expected because it did not include parking that charged daily. Ridiculous that it is not included with the price of the stay for hotel guest. Also, this wasn't the only time they were rude, before arriving I should have just canceled because I called to find out details about the water park & staff told me since I booked through someone else and not directly through them, I couldn't reserve tickets in advance. I'd have to try & buy them day of and if they were sold out I was pretty much out of luck! I tried to get tickets day of, of course they were sold out. I was still a guest but I guess that didn't matter, I feel the staff treat ppl differently when not booking directly through the hotel, or atleast thats the impression I got from speaking to them. The hotel was beautiful but definitely not worth coming back.

No refillable water stations avail - $5 water bottles Room phone did not work Coffee for purchase very busy in mornings No chair in room as expected Toilet ran all day and night

The property is grand and has an amazing scenery. The staff is excellent and the property is extremely clean. I would have given 5 stars but it was hard to be fed at times. Only 2 restaurants take reservations and most were either closed completely or full during our stay. If you boast all of these restaurants then they need to be available. Room service was always a 2 to 3hour wait. If they get this fixed its a 5 star plus experience!!

Everything was really nice. However, I did request a room with a view and got a view of the magnolia pool. We really wanted an interior view.

It was a nice hotel, but a little over priced. It looks like them out that you pay for the room should include some kind of discounts throughout the hotel first just staying in the rooms. The main disappointment was, please watch your bank statements because they overcharged me for my room and charge me twice for parking, so those were unexpected charges on my account and would not refund me said that I had to wait up to 10 business days for them to look into it in order to refund me my money back not very friendly workers front desk needed a lot more smiling and friendly faces. but overall over priced rooms, considering all the other things you had to pay for in the hotel that is quite pricey. and please watch your bank statements for over charges.

7 out of 10 stars. If you are taking about the room and service it would be 10. Where it fell short is check in, there was not a line, but check in felt rushed and didn't describe any amenities or restaurants, how and to redeem a pre-booked breakfast. Also the signage was terrible. The last and lest helpful was the App. It didn't work on either phone. Would I stay there again, a strong maybe.

We had to park so fr away from the entry, the overflow parking was terrible, it was behind trees. I have stayed in Days Inns, Super 8, La Quinta that was just as nice for a third of the money. The room was nice and clean, but so are others for much less. Maybe i expected to much for over $525.00 a night who knows.

Incredible property! Lots to do, many restaurants, shuttles to local shops (but not BNA), friendly & helpful staff.