Empire Spa Retreat

Empire Spa Retreat Reviews

Empire Spa Retreat

1958 Caves Rd, Naturaliste, Busselton, AustraliaView Hotel Details
Empire Spa Retreat
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Empire Spa Retreat Guest Reviews

4.6/5
Great
33 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(33)
Positive reviews(30)
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Negative reviews(3)
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 20, 2024
I stayed at Empire Spa Retreat by myself for 4 nights. The location is perfect, not too far from Dunsborough and Margaret River. The communication with the retreat staff prior to going, and during my stay was fantastic. They provided local information about restaurants, tour providers, spa treatments and even dress codes for where I was going for meals. The atmosphere in the retreat is cozy, inviting, warm, and very much a part of the natural surrounds. I had 3 spa treatments while I was there, including 2 of the spa rituals. They were absolute bliss. From full body scrubs, scalp massage, hair treatment, sauna, deep tissue and pressure point massage and facials, they do it all. I highly recommend Flora, Seraphina and Erica! The staff all greeted me by name and were very interested in what I had planned for each day. The breakfast was INCREDIBLE, with freshly brewed barista coffee, an amazing array of continental breakfast, and a made to order hot meal off a menu all included in your stay. The room was so comfy. I stayed in the loft suite and couldn't have asked for more. I'll definitely be back again!
Guest User
Stayed in Mar 2024
Couples
0 review
5.0/5
Outstanding
Posted on Mar 7, 2024
This is a charming, delightful and understated place. It has just changed ownership so there may be some changes on the horizon? I think it does need some investment and that may make it change direction We loved our time there, simple and comfortable room - maybe a little dated, but not to put anyone off. Particularly loved the outside shower!! Delicious breakfast served with option to sit outside under the trees We did not use the spa so cant comment on that We would definitely stay again
Thomas
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 7, 2024
Comfortable rooms, excellent service and lovely staff who are relaxed and very helpful. All set in a beautiful area
Jennifer
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 15, 2024
Empire was 10/10. Such a beautiful property with a very relaxing and peaceful vibe. The breakfast supplied was healthy with delicious Gluten Free and Vegan options. The Suite we stayed in was impeccably furnished and clean with all facilities. I would highly recommend this place if you need a rest and recharge in nature surrounded by beautiful things. Kirsty was a brilliant host. A very caring and passionate person who was lovely to deal with as was the rest of her staff. I look forward to returning here one day.
Kevin
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 16, 2023
A beautiful place - very calm and relaxing. Wonderful room, great views, peaceful. Warm, friendly and helpful staff. Fabulous breakfast. So many amazing places to travel to and see in the surrounding area.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Driving from Perth to Margaret River after a long flight we just needed a place to crash. Arrived late at night so we had no idea what we were getting into. We were very pleased upon entering the room which was vary tastefully appointed. (in fact, the wife loved the bedding so much she bought sets of sheets to bring home!) But as nice as the room was, we were stunned to see the setting when we went to breakfast. The setting of the inn is stupendous. In fact, we were so impressed by the setting that we stayed an extra day in order to explore the expansive grounds. We found Empire Retreat to be a gem of an inn which we highly recommend. The rooms have a simple, understated elegance, the kitchen is superb, and the setting is dramatic. We stumbled across this place in the dead of night which proves serendipity can be a wonderful thing. Empire Retreat rates a double thumbs up.
Dan
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 11, 2024
Very nice hotel, great breakfast, great location.
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Where do I begin we had high expectations of this place and our expectations well and truly were exceeded!! This place is honestly the most beautiful piece of paradise with such a quiet calming feel about it which my wife and I absolutely loved. We did the 2 day experience pack for the deluxe room with breakfast included a beautiful gourmet hamper with an abundance of delicious gourmet treats, a massage each and a bottle of red and white wine. I bought this experience for my Wife's 50th birthday and was also for us being together 13 years. The staff were absolutely amazing so bubbly and friendly and professional, Our deluxe room was beautiful the decor is so modern and so well designed, the daily breakfast was plentiful and at a very high standard and a good selection, the peacefulness and the lush surroundings were very calming and the massages we had was absolutely by far the best both my wife and I have ever had they were extremely well trained and intuitive. It is beyond 5 stars in my eyes everything I couldn't fault it holds such a high bar with the experiences we've had at other places and we would both come back to this wonderful place in a heart beat. Highly recommend this Retreat especially if you want to come for a nice peaceful break away from the hustle and bustle.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 12, 2023
It was just what we needed, a tranquil secluded retreat with gorgeous amenitie. The villa was just stunning and we will definitely be coming back. It was just hard to get into the dayspa though so we will be booking well in advance next time so we can do a couples massage.
Guest User
Stayed in Jan 2023
Other
0 review
2.0/5
Posted on Jan 12, 2023
Incredibly disappointed with our stay at Empire Spa over new years. Room looked more like a motel than a 5 star retreat and photos on website had been taken to deliberately exclude the un-renovated corner of the room. Bathtub/shower was as pictured, but completely unsafe and flooded the whole bathroom floor (as described in previous reviews). Had soggy towels sitting on the floor all day, how luxurious. The room was also described as having ‘polished wooden floors’. When raised with management, we were told that the floors had been replaced with carpet a few weeks prior and they ‘hadn’t updated the room description yet’. Again, added to the motel look and feel. Left our booking one night early and sought alternative accomodation down south. We were refused a refund for the final night after complaining, which is fair because it is a busy time of year but very disappointing when we had paid hundreds of dollars per night to stay. Such a shame because we had such a lovely experience last time, but will never stay here again. Although the staff were lovely and the resort itself is beautiful, there are much nicer places to stay with far more amenities on site and nicer rooms to enjoy your holiday.
Guest User
Stayed in Jun 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Our trip toYallingup coincided with one of the wettest and coldest days in the south west. We were actually headed to Augusta and decided to break the trip. Empire Retreat is off the main road in a wooded area. On arrival we entered a spacious and cosy reception area and were greeted warmly by Neesha. The log heater was so welcoming. Neesha couldn’t have been more friendly or helpful. She gave us an umbrella and showed us to our room, along a wooden walkway. She had put the heater on and it was wonderful to enter the beautifully appointed room. We also had a small balcony and outdoor shower. A four poster bed, bath with shower over bath, toilet and vanity, all open plan (except the WC had a door!). Not a fan of the shower curtain but understood it’s required. Coffee machine, bottled water, mini bar. Really high spec. Breakfast was outstanding. We had ordered the night before and it was exactly as we wanted. Sorry it was only one night. Highly recommended.
Jennifer
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 19, 2024
Stunning venue, exactly as advertised
Gary
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 14, 2023
Beautiful location, beautifully decorated, amazing breakfast.
Margaret
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 10, 2023
Loved every minute of our 4 day stay here and will definitely be back. The whole vibe at Empire is relaxation . The staff were all very friendly, breakfast was delicious ,we tried a different dish each morning and would find it hard to pick a favourite as we loved them all. We had the couples 90 minute massage ,which I thought was a bit pricey when I booked it but I can honestly say well worth the money and one of the best I’ve had . Our room was spacious,comfortable,quiet and just like the online photos. we loved the outdoor shower in its bush setting,and the bath was a good size and very comfortable with wonderful complimentary bath salts . A couple of things that would have made it a totally perfect experience for me would be the addition of a pod coffee machine,slippers and a complimentary bottle of Empire wine in your room ,then I probably wouldn’t want to leave!
Anita
Stayed in Mar 2023
Couples
5.0/5
Outstanding
Posted on Mar 13, 2023
The attention to detail and level of care and interest invested in each and every visitor.