DoubleTree by Hilton New York JFK Airport

The room size is okay and clean. The bed is also relatively large. But it's winter now, it's 0 degrees outside at night, and the windows are leaking, and it's terrible. It was extremely cold at night and I couldn't sleep. The air conditioner in the room had no hot air.

I had to go to the airport early in the morning, so I checked in late at night and left around 5:30 in the morning. There was no body lotion in the room, so I asked for some, but they said they didn't have a cleaner and that they could give it to me at 7 in the morning, and then hung up. I was shocked, so I called again, and another employee said they understood, and security brought it to me. I wonder if Hilton employees are trained well. When I woke up in the morning, $52 had been charged, so I called the hotel, and the same woman from before told me to call my account after 9. I'll call, get a refund, and write another review.

Parking is very convenient, only $50 a day, valet parking. The room is very clean and tidy, and all items are complete. The price is also reasonable, I will come again next time

Except for the hotel bus, which is great, everything else is really not worth it.

衞生非常差勁，暖氣上有小孩畫的水彩筆印，直筒不銹鋼外邊都是臟東西，門口的小吧，台上咖啡都沒有擦乾淨 前台辦理的速度非常慢，住的人全部都是黑人，前台辦入住花費了將近一個小時的時間。 房間味道有濃郁的黑人香味，請自行理解！ 住機場附近就是為了把行李寄存過去，回國前一天很方便，但是沒有行李寄存服務，我們專門預訂了一天的房存放行李