Best Hotels near Chartist Commemorative Sculpture - Union, Prudence, Energy, Newport

Stayed one night to save having to leave at an ungodly hour from Liverpool for a visit to the University. Lovely welcome from Reception. The twin room was great and perfect for us. The tea and coffee making facilities are adequate, there are plenty of plug sockets and USB ports, lots of coat hangers and a luggage rack, a flat screen TV (I had no problems with it, which is unusual for me with hotel room TVs!) and a hairdryer in the room. In the bathroom were soaps, shampoos and shower gels and plenty of towels. The room was quiet and the beds really comfortable and we slept like babies! Breakfast was lovely. I had the full Welsh breakfast (minus the cockles!) there was lots of it and it was delicious! My daughter had the continental breakfast and there was a lot of choice - cereals, fruits, pastries, yoghurts, etc. I thought the breakfasts were great value for money and the restaurant staff were friendly and professional, as were all the members of the hotel staff. I would definitely stay here again and would recommend to anyone visiting the area.

Fantastic hotel, with plenty of facilities, the lobby restaurant and reception are immaculate, and the staff are extremely friendly, exactly what you need after a long day travelling The room itself was pretty clean. However, there are a few marks in the bathroom, and on the privacy curtain (net curtain?) behind the blackout curtains. Other than that, I really can’t fault it. I will definitely be coming back again and I will be searching for Leonardo hotels where else I’m staying in future, highly recommended.

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

Have used this hotel many times in the past when seeing a show in the Hippodrome. It’s one of the few hotels in Bristol with a decent car park on site (£12 per day). It’s a 15 minute walk to the Hippodrome and easily do able. Outside the hotel can be found some cafes and a pub. The hotel hasn’t really changed much over the years. The Novotel sign has worn off the front door but otherwise the interior is the same since I visited it a few years ago. The room (114) was at the rear of the hotel, clean, large comfy bed and most importantly it was quiet at night. Pillows were very hard however and a choice of pillow in the room would have been good. I also have to knock a star off because the staff at reception were not the most friendly. No conversation, no mention of belonging to the loyalty club, just all very formal. That’s not a problem if that’s what you like but a little more friendliness/warmth would of been nice. No one asked how our stay was when we left. Otherwise another lovely stay at this hotel.

The hotel was excellent, when we first arrived the reception area was very busy, but the staff were very polite, and took the time to explain to each guest how to use the cards to the rooms. The room and hotel were very clean and smelt fresh, our room only had a shower, when i returned to main reception and asked for a room with a bath, Michael working at the main desk was very polite, friendly, well mannered and when above and beyond to find us a room that fitted our needs, our stay was very pleasant and because of Michaels professional attitude towards the guests we have already decide to return in the summer. so if you need a place to relax and enjoy WSM book this hotel, thank you to all the staff who work over the festive season. The hotel was good value for the money, and has a high recommendation from us if you are planning a vist to WSM, 7 minutes to the beach.

After having a number of afternoon tea’s in this hotel I’m saddened to say that todays experience was not like it has been in the past. The food was still good but the experience and service was a huge let down compared to before. The Hendricks afternoon tea’s have stopped which is sad as many of us would of had these. I ordered a second cup of coffee and ended up waiting 25 minutes for this. Some of my friends mentioned their coffee’s were cold. One asked for a second pot of tea, she was asked if she wanted a fresh pot or the one she’d been drinking topped up, she requested a fresh pot but received the same pot of tea back having just been topped up with hot water. The tea was weak and stewed. The Welsh cakes were dry and stale plastered in sugar! The atmosphere was lovely however it’s sad that we have all agreed we will not go back again (party of 13)! Plus there was a 10% service charge on top of the price for our afternoon tea. We gave a little more but thinking back on this I wish I had said no. Sorry to have to write this review.

Here is a delightful venue for visiting Cardiff. We enjoyed a one night stay in a comfortable, spotlessly clean room followed by a freshly cooked delicious full Welsh breakfast. The owners and their team were friendly and most helpful. Ideally situated within a 10/15 minutes walk to the city through Sophia Gardens yet far enough out to be on a reasonably quiet main road. Plenty of non city centre pubs close by. Perfect venue for the cricket ground. We will return.