Best Hotels in Newport, United Kingdom

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

Stopped here a couple of weeks ago when road-tripping with a friend visiting from the US...oh...and my Husky/Malamute! I had been driving for over four hours and in was in agony due to various ailments with which I suffer so I had no choice but to stop in Newport on the way to Bath. We tried Travelodge who were fully booked so they suggested the Ibis! Boy...were we blessed. I walked into the hotel feeling almost crippled and asked for a room - they were full. When Kelly and Kiera could see how much pain i was in when asking for an alternative hotel recommendation they said...'We'll give you a room. We can see you're in pain.' The hotel has to reserve two rooms in case of emergency room changes; as it was midnight, they used their judgement to let the room go and allow us to stay. I have never been so grateful for the kindness shown by complete strangers. Kelly and Kiera are not just any old hotel staff; they're absolute angels sent for above. You saved my life!!! Seriously!!!

Booked a golf break for 4 people. 4 star accommodation. Some really nice staff - waitress, some golf staff and some reception staff. Some simple improvements could improve the experience for guests: 1. MAP OF COMPLEX - its a large site. We needed a simple map to show us how to get around. It would have saved SO MUCH hassle on the first day. Staff trying to explain how to move between sites without a map is confusing. Cars from one part to the other is challenging as there is limited time parking. Added cost of other parking. Minibuses that dont come for ages. Drivers blaming reception staff. A lift that doest go to the ground floor!! Terrible sinage all round. However the Manor Hotel and Main Hotel were connected by easy access escalators. Once we knew our way around it was so much better but it took the first day which we filled with hassle and rushing around. Just a simple map please. 2. Don't close the halfway refreshments shack early. On a warm afternoon desperate for water refill staff closed early and were very unhelpful, rude in fact even though we were asking politely. We found out ourselves there was another option on the way to the 10th tee - pity they didn't tell us. 3. They cancelled out restaurant booking 2 days before saying it was closed due to maintenance. In fact it was used for a large conference. Not nice to be lied to.

On arrival very small car park luckily one parking space left, Outside looks very run down, I was initially pleasantly surprised when walking in, the lobby looked very clean and tidy around the reception desk, until we saw the beer all over the floor and dirty cups on tables from the free coffee (we’ll get to the bit) There was a large group of “stag” goers ahead of us, who clearly hadn’t booked rooms as they were trying to work out what rooms were available, there was one lady trying her best to sort the group out with 3 other staff watching her, we waited for around 10mins Until an exasperated look from a party member towards who looked like the manager prompted him to use the hand held device to book us in, A key card was given …. No directions to my room, no info on breakfast times, no other info at all …. Just crack on …. I walked through the mini Lake District of beer to the lift, swiped my card and waited 2-3 mins …. The screen wasn’t working and the lift didn’t come so I used the stairs to the 4th floor, Found my “room” when I walked in it’s tiny, budget is the word, this was beyond budget, not even a mini kettle, the sink is in the room as is the shower, with a separate toilet cubicle, the frosted glass on the shower is made more so by the build up of lime Scale and watermarks no handle just a hole to use, this is ok as I’m alone but the other party had a 14yr old lad in a “family” room so not really acceptable in my eyes, the cubical was VERY small, my friend could barley get in, at 110kg but a power lifter he’s broad but not “huge” I’m 6ft 1 wear a large t-shirt and found it hard to shower In it. The room are run down, probably nice a few years ago (has wood chip wallpaper) . The skirting is coming away scuff marks every where, dust on the very small archaic tv, the air con unit didn’t work and the toilet rolls Sat on the floor behind the cistern (despite there being a hook to put them on) There was a “stool” that looked like an upturned washing bin, to a small desk I could only find 2 plugs I know the whole Room, couldn’t charge my watch/phone and iPad over night, (yes small Inconvenience but still annoying) The tv wouldn’t get a picture, I went to the front desk but no one was there, I bumped into the night porter earlier who seemed very friendly though so I’m guessing he was busy elsewhere. So I thought “ooh I’ll grab a coffee while I’m here”, small sachets of Nescafé original and plastic milk, I’ll pass thanks, Bed basic and comfy enough, not like Home but I suppose it is a budget hotel, The breakfast looked dire, continental for £6.50, I’ll hit the coop over the road or McDonald’s on the way home, All for an extortionate £140, there was an event on close by and this may have bumped the price a little but by 90£ on the base rate of £52 is crazy greed Needless to say I shall not be staying in one again, I Hope the normal ibis I have booked next month is better

It looks like an old hotel. The double room booked in the UK is large, the bathroom is large, and the facilities are complete and clean. The location is very good, the castle is just across the street, the shopping center is behind the hotel and the transportation is convenient. It is also very convenient to ask people to walk from the train station for about seven or eight minutes. The only downside is that it is facing the street, it is very noisy to close the window, the window is boring, the air conditioner is a bit noisy in May, the bathroom can't open the window, there is no exhaust fan, it is a bit stuffy, how to drain moisture? Overall it is still satisfactory.

I stayed in hotel indigo on the 5th - 7 th October and my stay was absolutely awful I stayed with my family and we was put into 2 different rooms on completely different floors my room was on 5th floor and my family members was on 1st floor, Each room was absolutely vile, clannishness of the rooms was absolutely disgusting, dust everywhere, my shower and room wasn’t cleaned to the standards it should of been cleaned to as a guest who’s staying. They didn’t empty the bins, they didn’t even clean the sink left all my tooth paste. Anyway back to the clannishness of the room, the head board to the bed was so dusty I could pick it off myself with my fingers and there was little hairs in my shower and first I thought I’d leave it until it got worse and I started to look around the room few days later now I’ve stayed in another hotel and realised actually how bad the cleansing actually is at hotel indigo so now I’ve decided to actually report it, im not one to moan at reception it’s something I’d personally keep to myself but I’ve realised how bad this hotel actually is though I’d leave a little review. I will attach photos that I did take.

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

Situated in the countryside outside Newport, just off the bypass. Plenty of parking, I think free. Reasonable amenities for our weekend function, though the Wi-Fi was weak at times and crashed periodically. Respectable food and dining facilities, not top quality, but okay, bearing in mind the discounted price. Decent bar, though the wine wasn't cheap. The beer was. Rather disorganised staff on arrival, they unsure what rooms were ready. They were also reluctant to print airline boarding passes, though did so when emailed to the desk. There were quite a number of radiators on in the hotel, plus a bathroom heated towel rail in my room, making it uncomfortably warm at times - this was May. The bedroom was comfortable enough, if a bit battered in places, plus the toilet leaked water into the bowl continually. There was no soap, only liquid dispensers. Could best be described as cheap and functional (largely).

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10