Grand Sapphire Hotel & Banqueting
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Croydon

Grand Sapphire Hotel & Banqueting

45 Imperial Way, Croydon, CR0 4RR, United Kingdom
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With a stay at Grand Sapphire Hotel & Banqueting in Croydon, you'll be 10.9 mi (17.6 km) from Westminster Bridge and 11.1 mi (17.8 km) from Westminster Abbey. This hotel is 11.1 mi (17.9 km) from Big Ben and 11.8 mi (19.1 km) from Natural History Museum.Show More
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hotel overview picture
3.9/5Good·
Excellent stay, the meals offered by the hotel are simply incredible. Nothing to say.
Amenities
Private ParkingFreeMeeting Room24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Metro: West Croydon
(4.3 km)
Metro: Norwood Junction
(7.1 km)
Airport: London Gatwick Airport
(28.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Single Room
5

Single Room

1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
LCD TV
In-room Wi-Fi
Room Details
Check Availability
Family Room
12

Family Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
LCD TV
Room Details
Check Availability
Deluxe Double Room, Ensuite (Executive)
6

Deluxe Double Room, Ensuite (Executive)

1 Double bed and 1 Sofa bed
Non-smoking
Air Conditioning
TV
Telephone
Towel
Room Details
Check Availability
Double Room
12

Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
LCD TV
In-room Wi-Fi
Room Details
Check Availability
Executive Double Room
15

Executive Double Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Refrigerator
LCD TV
In-room Wi-Fi
Room Details
Check Availability
Twin Room
12

Twin Room

2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
LCD TV
In-room Wi-Fi
Room Details
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Guest Reviews(105)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.8
  • Location3.8
  • Service3.8
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2024
I am Sydel Walcott-Dhainy the person that booked the following on behalf of my family. We booked 2 family rooms, 1 single and a suite. where do I start: Two days before, I rang to enquire if there was on-site parking and was told yes, there is just pull up to the gate and press the buzzer. On the day we were all told we could not use the car park because they had a wedding using the car park. I arrived at 4 pm, check-in was allowable from 3 pm and we were told our rooms were not ready. No offer to compensate for this inconvenience. The single room was changed to a twin because that wasn't ready either. When I got to my room which was for 3 people, there were 2 bath towels and 1 hand towel. I had to ask house keeping to get us more towels. The rooms were pretty basic. there was minimal place to put any toiletries in the bathroom. The supplied toiletries only had shampoo and a couple of soap bars and the light above the mirror did not work. My sister had a suite and was told when checking-in that she had to leave a £100 deposit in case of damage (never heard of this in any other hotel, not even 5* hotels which we all have experienced) on top of that the room was nothing to write home about and for an executive suite did not even have a mirror in it. My brother was walking along the corridor and a ceiling tile fell and hit him, when he complained they had the audacity to say they needed to check the CCTV to make sure we did not interfere with it. All our key cards stopped working before the night was out and they could not resolve it blaming it on the technology, so we had to wait for the person on the front desk to come to each of our rooms to let us in with the master key after breakfast. Breakfast was also terrible and very limited, not enough staff, the hot food ran out and we had to wait for eggs, sausage, beans. As if they didn't know how many people were in the hotel. You had to fill a kettle and turn it on to make your tea or coffee which was all individual packages. At check out I complained and was apologised to, but told they would discuss it with the management to improve (doubt that would happen). It seems this hotel has dressed up the public areas to make it look professional and high value but beneath it all they lack customer service skills, not enough trained staff and generally don't care. This is definitely an overpriced con. I for one will not be spending my money here again. Stay here at your peril.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2022
Very friendly staff with attentive to customer needs and overall professional. Nice and clean.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2023
Excellent stay, the meals offered by the hotel are simply incredible. Nothing to say.
Original TextTranslation provided by Google
S‍a‍m‍u‍e‍l
March 15, 2024
The glorious photos of the outside don’t represent the actual hotel. The hotel is positioned on an industrial estate and is pretty run down. Shower was dirty, carpets were poorly laid, bed was rock solid and walls paper thin. Personally a bad stay for me. I was woken at 5am due to the skips being moved outside my window.
N‍a‍n‍c‍y
March 5, 2024
Worth a stay in this hotel. Friendly and approachable staff (Zamin). Complimentary basic stuff are provided. Clean and lovely hotel.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
March 4, 2024
I stayed here on a business trip where I needed access to both central London and Sussex. It has a carpark which was essential for me on this trip. It's close enough to Croydon to use the public transport there, which is a big positive. The rooms were clean and fairly new, spacious and warm. Very good bathroom facilities. Reception was helpful with our questions and any minor things we needed changing (thank you, Martina). Breakfast buffet was basic but hot, even towards the end of the breakfast time, and was good to get us ready in the morning.
P‍a‍u‍l
February 17, 2024
Very noisy party, due to finish at 10 but didn’t then room above carried on. Spoke to reception but they did nothing. Lovely hotel and no problem with the party but when you treat yourself to a nice room you expect it to be perfect and be able to get a good resr
S‍e‍b‍a‍s‍t‍i‍a‍n‍o
February 13, 2024
Really friendly and helpful receptionist and staff ever, lovely and great first impression of the hotel Everything was exceptional. It was clean, stylish, roomy with excellent service. I really enjoyed staying at the Grand Sapphire Hotel, I highly recommend it and I will come back for sure
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
January 3, 2024
It was a good time at the hotel. More can be done with the breakfast to ensure that everyone gets the same quality and quantity during the breakfast time frame.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 06:00–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Vegetarian
StyleA la carte, Buffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 40
With a stay at Grand Sapphire Hotel & Banqueting in Croydon, you'll be 10.9 mi (17.6 km) from Westminster Bridge and 11.1 mi (17.8 km) from Westminster Abbey. This hotel is 11.1 mi (17.9 km) from Big Ben and 11.8 mi (19.1 km) from Natural History Museum.

Make use of convenient amenities, which include complimentary wireless internet access and wedding services.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Stay in one of 40 guestrooms featuring flat-screen televisions.

Services & Amenities

Meeting Room
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Frequently Asked Questions

How much does it cost to stay at Grand Sapphire Hotel & Banqueting?

Prices at Grand Sapphire Hotel & Banqueting are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Sapphire Hotel & Banqueting?

The closest airport is London Gatwick Airport. It is 28.3 km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at Grand Sapphire Hotel & Banqueting?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Grand Sapphire Hotel & Banqueting provide airport transfer services?

No, the Grand Sapphire Hotel & Banqueting doesn't provide airport transfer services.

What amenities and services does Grand Sapphire Hotel & Banqueting have?

Grand Sapphire Hotel & Banqueting has the following amenities and services: Parking, Meeting Room.

Does Grand Sapphire Hotel & Banqueting have a swimming pool?

No, Grand Sapphire Hotel & Banqueting doesn't have a pool.

Does Grand Sapphire Hotel & Banqueting have fitness amenities?

No, Grand Sapphire Hotel & Banqueting doesn't have fitness amenities.

Does Grand Sapphire Hotel & Banqueting provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Grand Sapphire Hotel & Banqueting have non-smoking rooms?

Please view the hotel listing for details.

Does Grand Sapphire Hotel & Banqueting provide breakfast?

Yes, Grand Sapphire Hotel & Banqueting provides breakfast.

About This Property

Nearest AirportLondon Gatwick Airport
Distance to Airport29.79KM
Nearest Train StationWest Croydon
Distance to Train Station4.32KM
Nearest Metro StationWest Croydon
Distance to Metro Station4.25KM
Average Price FromGBP128
Hotel Star Rating3