Mercure Jakarta Pantai Indah Kapuk

Staying in this hotel for 3 nights in July 2025, room is clean and quiet. Location at central of PIK with a lot of eateries nearby walking distance. The only downside is the wash sink, the tap is in the wrong position with respect to the drain, after use all the dirt settle on the far side not able to go into the drain. Have to use cup of water to flush the dirt to the sink drain.

An old hotel. Room was small. Bed not comfortable. All in-room amenities such as toothbrush, slipper were only given 1 set. Water pressure for shower was weird, too low for cool water. The only plus point for this hotel is it's location, at the PIK area, easy access to new prime area, i.e. PIK 2.

I recently booked a stay at Mercure Jakarta Pantai Indah Kapuk for my boss during his business trip to Jakarta. The hotel's location is excellent, offering convenient access to key business areas and local amenities. The customer service was truly impressive—friendly, professional, and always ready to assist with any needs. The overall atmosphere of the hotel is well-suited for a business stay, providing both comfort and functionality. I would highly recommend Mercure Jakarta Pantai Indah Kapuk for anyone seeking a quality business hotel experience in Jakarta.

Location was very convenient n accessible to everywhere. Staff were all very polite n friendly. The lounge area at the 9th floor was very pathetic and not cozy enough. Room was great except for missing lights near the table area which was dim especially during the night Please install some light near the table n TV area. Breakfast selection was very limited as well. Will stay at this hotel when we come the next time.

Staying at PIK2 Mercure due to a business trip at PIK2 area. High standard hotel!

Staff are very polite, courteous and hospitable. But still gave me the wrong room number when checking in..🤭 Towels are clean but a little old. Overall, still a pleasant stay.