Best Pet friendly Hotels in Omaha

I love it

I would not stay at this location again, When I arrived I stood at the front desk for about 7 to 10 mins waiting for someone, they did have a sign saying they would be right back. The front entrance is in line with the backdoor as I was waiting 3 employees came rolling in, I joked with them and said cigarette break and they laughed and said yes, no big deal but do all 3 need to go smoke at the same time and leave the whole lobby empty while knowing people would be checking that time of day. We had a 3-night stay Thursday-Sunday. This is a good location in a borderline area hence the fence around the property. The room was nice and comfortable but the service at the front desk was very poor. It is not a big deal to me and they always ask on the Marriott Bonvoy surveys if they acknowledge your frequent user membership, which they didn't. There was a young man with black hair slender who was at the counter two days during our stay and a younger girl also on one occasion, I promise you they did not look up not even once they had their heads down looking at their phones the whole time and I am talking with probably 15 people in the small lobby people coming and going, we were waiting for my niece to pick us up. After arriving home I checked my emails and the bill from the stay and this is the main reason I wouldn't stay they had put a Green Tax of $4.99 a day along with other fees of $ 22.97 a day total in taxes and fees. I was never once advised about a Green Tax and it is not in the Omaha Tax code as far as I could see. This is criminal or should be. STAY AWAY.

A group of us stayed one night for work as we were conducting a workshop nearby. Facilities were fine -- clean room, clean facilities, well appointed. Poor service, however, soured my stay. At check in, staff could not find my reservation. Just matter of fact -- 'your name is not showing up.' I showed my reservation number and they still could not find it. After 15 minutes, still checking, still no apology. Not much communication or even 'sorry for the wait.' Almost a sense of annoyance. I called the folks in our bigger group who were waiting outside for me ... I asked them to go ahead to dinner so as not to lose our reservation. The 2 staff members could hear this but still no apology. After about 5 more minutes, I asked if it would take longer. Shoulder shrug, they did not know. It was only after I said that I have now lost my ride and that I will be late for dinner that they finally said 'sorry for the wait.” They also said that this HAPPENS ALL THE TIME. (hmmm.... if so, no change?) Next morning, new staff. I asked how to order the free breakfast as this was indicated during my reservation for the rate I reserved. Very curt, bordering on rude, staff said 'there is no free breakfast. Unless you can show me documentation, no free breakfast.” Staff went on and on saying there was no free breakfast, etc. rather loudly, too. This was annoying, embarrassing, and felt belittling -- making me feel like I was trying to be sneaky to get $7 worth of food . My colleague was already having her coffee and she was miffed and said she had the same exact treatment. Just as we were planning to go across the way to Scooters, staff member came to us, seeming to have a change of heart and said she would comp us breakfasts as she thought it was only right, as govt employees. Nice, but did not make up for the rudeness and embarrassment earlier. She then came back apologized, indicating that she did more checking and found that indeed there was free breakfast for our rates. I wonder whether admin is providing good work conditions or fostering healthy work culture. Staff at night and morning did not seem happy to be there. Hotel could have been nice but given the computer glitches and poor interface with staff, I will not be returning nor recommending this place to others.

Hotel location, facilities are good, breakfast is also available, there are many restaurants nearby, it should have been a good experience, but very depressed is the hotel booked in Ctrip in advance, but also paid the full amount, but because of Ctrip, the hotel I re-debited my credit card for two days (290💲). After unintentionally discovering and communicating with Ctrip twice, I said that I had communicated with the hotel and I would not charge any more. As a result, the hotel had to deduct the fee when checking out. After spending more than an hour of repeated communication, it was found that Ctrip’s problem was not communicated with the hotel. I paid almost 320&#128178 on the Internet; Ctrip paid only 200&# to the hotel. 128178;, so the hotel has to charge. Finally, I made a lot of calls before I contacted Ctrip, saying that I would pay for it first (70💲) and then return it to me! It’s an unforgettable experience. I hope that Ctrip will not happen again in the future. And I don't know when the hotel will return the credit card from the credit card deduction!

We travel a lot and stay in many different types of hotels. This one quickly became a favorite at the top of our list!! Our room was very quiet and comfortable, allowing us to relax after long busy days. Hotel is very clean and comfy. Food and drinks are excellent!! We were warmly greeted upon arrival by check-in staff. Bar and restaurant staff are top-notch. Sabrina in the restaurant is very friendly and accommodating. The valet staff are excellent!! Amayeli, Solomon and Alex did a great job retrieving our car very quickly every time we needed it. The unique decor of the hotel is very intriguing and inviting. Hotel is in a great location with a lot of interesting things to see within walking distance. Highly recommend this hotel!!

I have to say, I was pretty disappointed in this Hampton after reading all of the great reviews and seeing the trip advisor choice award 2024 as well. Our room was fairly clean, but things were missed like the countertop of the wet bar, etc. We booked a suite room to sleep my family if 6. We had to go back down to the front desk for bedding for the sleeper sofa after even confirming at check in that there was indeed bedding in the room…there was not. The phone did not work which I tried to use to call about the missing bedding. The towels were also paper thin (could really use replacing) and again we were only given 3 towels and two wash cloths in a room that sleeps 6. When you book a larger room at a higher rate and state that the number of guests is 6, it is honestly expected that the proper amenities are in the room or at least given to you at check in. Having to continue to ask and hunt down what is needed is not good hospitality in my opinion. The breakfast was really not good either (there were very few options and what was offered looked as though it had been sitting there for days…tasted as such as well. The eating area was also not being serviced. Every table was dirty as they were not wiping them down between guests. Lastly, the overall experience from the employees was lackluster. No one greeted us when we walked by the front desk at any time. If we needed something, we had to get their attention. There were no, “good mornings or welcomes” Heads were always down at the desk/computer. I think Hamptons in general have gone down hill especially for the price. If we are in the area again, we will be staying elsewhere.

A little pricey but loved our stay, beautiful room and good service

To make a long story short, the staff checking us in was trying to do two jobs by herself. After going out for the evening, we came back to a full parking lot with nowhere to park. We had to park at a garage. Night desk clerk said it wasn't her fault and she ”didn't want to work” there anyway. Very unprofessional answer and attitude!

One of the best and loveliest hotels I’ve ever stayed in from the accommodations to the staff to the food to the pool. Sam, CJ, Zach, and Maddie all stand out as excellent staff. The pool is amazing. Excellent. They just need paper menus for the rooms because QR codes don’t work when trying to order!

A great Omaha hotel combines a fantastic location with the kind of service that makes each guest feel right at home.At the Best Western Plus Kelly Inn, guests are close to the most popular attractions including the Omaha Zoo and the TD Ameritrade Park, as well as countless local diners and shops. Plus, with an indoor water playland for the kids, it is the ultimate place to stay for the next family vacation. Omaha hotels are designed to make traveling as a group comfortable and enjoyable, whether travelers are here for a night or a longer stay.Conveniently located off of Interstate 80, it is easy to get to and from this welcoming Omaha hotel. Guests are conveniently close to CenturyLink Center Omaha, and business travelers with Werner and Pitney Bowes depend on this property to be a cozy home away from home. Whether it is a meeting with CenturyLink or a special event that brings guests to the region, staying at a quiet, clean hotel gets things started right.The generous meeting space at this Omaha hotel is used for meetings, gift openings for weddings, and even small family reunions. It provides a space to take care of business or enjoy a special occasion. However, it is the guest rooms that really shine. Enjoy refrigerators and microwaves in all rooms. Some guest rooms are pet-friendly, so feel free to bring the whole family.Rates are always competitive, and the staff at this Omaha hotel strives to provide the best possible service. From business to leisure, every guest deserves to feel at ease when traveling.Book a relaxing stay at the Best Western Plus Kelly Inn and take advantage of the friendliest hotel in town!