Marriott's Lakeshore Reserve

This property and our experience exceeded our expectations. The resort is beautiful, clean and manicured. Lovely path from MVC to Ritz. We saw lots of wildlife. The pool is great and lots of seating. We enjoyed Blossoms, the pool bar. Food, drinks and service were excellent. The activities staff, particularly Aaron and Andrew were very entertaining. The fitness center is well equipped and COOL which is important. Great locker rooms with sauna, steamroom, showers and lockers. The front desk staff was very friendly and helpful, especially Cesar. We really didn't want to leave and can't wait to come back. I think this is my favorite MVC property.

A beautiful resort and we loved our stay! The best Marriott Vacation Club in Orlando. Staff very helpful and friendly. We had the 3 bedroom townhouse that backed onto the golf course and it was so spacious and comfortable. We used the grills and loved the lazy river and activities! Highly recommend.

We had a wonderful stay. Love the renovated rooms at this property. Very light, bright and airy. Plenty of charging areas and outlets. The staff here is very accommodating and always willing to help. Henry at the front desk, the ladies at The Marketplace and the guys at the bar were all very friendly and helpful. We had a particularly excellent experience with Edwin from maintenance/engineering. He truly went above and beyond helping us. The Lazy River is wonderful. The water temperature was perfect…almost felt like it was slightly heated. Be prepared to purchase a floatie if you don’t already have one. They sell them in the Marketplace for about $25 and will blow them up for free with their electric inflator. The food was very good. We especially loved the breakfast sandwiches at The Marketplace and the Bowls at Blossoms. We wish they offered a wider variety of beers at both places. Sounds like that is out of the hands of the bartenders and more the responsibility of whoever does the purchasing. Only other suggestions we can make are to have music playing by the pool all the time and to ensure that the outdoor path lighting on the path around the lake is in working order. It was very dark at night going to and from the pool so we had to use a flashlight. Cannot wait to hopefully return next year.

Really impressed with this resort. It is really nice and the service is fantastic. We had a three bedroom townhouse and it was awesome. We have stayed at the Ritz Carlton here many times and this was our first visit to the lakeshore reserve. It’s great for families. The kitchen and washer/dryer came in handy. We will be back!

This one is a little tough. The entire complex is very good. Nice restaurants at the JW and Ritz both located on the same property) make up for the lack of restaurants at this property. Most of the staff is very pleasant and helpful. The marketplace closes early, so if you need water or a snack, you better get it early. The rooms are pretty good, but the bathrooms could be updated. The property is clean which is a big plus. Overall, I expected a little more for the price I paid.

Terrible management and customer service from management. My family stayed over this past year (2024) for Christmas at Disney and I (along with 3 other families) woke up on Christmas eve to find my vehicle had been broken into and robbed. The security team is subpar, and there is no night guard watching the lot 24/7 like other Marriot properties in the area. The manager not only would not pay for any damages or lost items but did not assist in any way whatsoever. She even had the gall to tell me she should not be on the phone with me on Christmas eve. So I had to go spend my entire day cleaning broken glass and trying to find a glass repair company before the long drive home. There is a road nearby that makes this property a prime target and the area has apparently gone downhill. Marriot has no liability and assumes no responsibility on their property. I will never stay the lakeshore reserve again.