Hotels in Lake Buena Vista / Downtown Disney, Orlando

Overall, the price-performance ratio is very high. The Swan and the Dolphin are hotels belonging to the same group. There is a connecting passage between the two hotels. The water bus is also located in the passage between the two hotels. The scenery of the hotel is very beautiful. There is a view everywhere when you walk in. The two hotels have their own cafes. It is more than enough to buy coffee, breakfast and mineral water. The good thing about the hotel is that as long as you do housekeeping, you will be given two bottles of mineral water, which is quite considerate. However, the breakfast in the restaurant is really not good. The coffee and food taste are not very good, not as good as the cafe next to the lobby. Check in and check out are very fast. There is no room like some guests said, waiting for a long time. I checked in and checked out very quickly. I checked in at 2 o'clock in the middle of the night. There were staff there and they were very efficient. When checking in, you will leave your credit card information, and then 100 US dollars will be deducted every day at the same time when you check in later. It will be charged according to your check-in time, the resort tax to be paid, and the consumption in the hotel. When you check out, it will be deducted according to the actual consumption. Disney tickets can be purchased at the ticket center in the hotel lobby, which is very convenient.

Exceptional hotel. The only drawback is that it doesn't have the benefits of Disney's resorts (it only offers early entry - which doesn't make as much difference as the other DR's privileges).

The service is nice and the reception is always trying to provide us good service when we needed. The shuttle service is good. I worried a little before I checked in when reading the reviews about it, but it was better than expected. We took the shuttle everyday and we could always got it. Sometimes the buses came later, but only few minutes difference. The improvement could be made is the instruction for the shuttle service could be clearer. It is difficult to find the right pick-spot in Disney Spring. The room is old but other facilities are nice. The location is nice, very close to restaurants.

Arriving at the hotel early in the morning, we stored our luggage at the front desk. At 11pm, after Disneyland, we returned to the hotel to check in and upgraded us to a corner suite on the first floor. The only thing I'm not satisfied with is that the soundproofing is average. Most of the rooms are connected rooms. People with children living next door always want to open our door. The service was very good. The hotel also gave us a $20 credit for breakfast. There was a Starbucks in the lobby and the buffet breakfast was $18 per person. We ate at Starbucks for both days. I didn’t experience the shuttle bus to Disney, so the time was not right. There is a pharmacy and hotel nearby, which I think is very suitable and recommended.

We happened to come across the Residence Inn as our flights were delayed and we needed to find new accommodation as our previous hotel was at capacity. So I did book this quite quickly and frantically however im so glad I found this hotel. If you are looking to stay some where that is less crowded and without a million kids running up and down hallways then this is a good choice. There is also a lovely pool area with spa to hangout for the day and laze around. The breakfast is simple yet satisfying with both hot and cold options and you can even make Mickey Mouse waffles. The only couple of very teeny tiny negative comments (which not all at the fault of the hotel ) is 1) this is not an ideal area If you don’t have a car unless you like walking. You will not be able to simply walk out get a coffe and comeback unless you are willing to walk at least 20 mins and cross major roads ….However you can Uber eats food drinks alcohol etc for as little as $2.00 USD so you don’t even have to leave if you don’t want to. 2) our air-conditioner did not work so the room became really humid I didn’t bother saying anything because we opened the windows and the cool air helped cool the room down I would definitely stay here again if I had a car or just wanted to have a place to chill and never leave the hotel 😊

The room is very clean, and there is afternoon tea. The outdoor heated swimming pool is very good. There are two swimming pools and a hot spring pool. The most important thing is that it is open until 10 o'clock, unlike some hotel swimming pools that are open until 5 or 6 o'clock. I just don't understand what it means. .

The location is great, we stayed for 2 weeks! Our problems with them are the cleaning and “incidental”fee! While we checked in they asked for a 20 dollars “incidental” fee per night! So in our mind it was just deposit and didn’t think much about it since when we booked on Trip.com, it stated parking is available (Free) when we checked out, we saw it on our bill what “incidental” fee are actually parking fee but no front desk staff were telling us that while we checked in! They finally decided they would refund us after Trip.com representative’s help! As for the cleaning, there has been time we asked for our room to be service but they didn’t show or they came too early while we were getting ready! We told them to come back later but again they were newer showed! Later on we were informed that some of their staffs did not understand English which created the confusion. We are generally very pleased with the hotel, breakfast options were okay! The only thing is I wish they have a hot tub tho!

The overall feeling is good. There are Mickey waffles for breakfast and a fixed shuttle bus to Disneyland in the morning and evening. The room and bed are very large, but there is a bit of smell because the window cannot be opened. There is a vending machine downstairs with all kinds of food and drinks, which can be heated in the microwave in the room. However, the deposit was a bit slow to return, but everything else was good.

Clean and well decorated. Room service needs to be called by yourself. There is a free shuttle bus to pick up and drop off different Disney parks every day. Oh, by the way, guests of this hotel can enter Disney early. We only found out on the last day that it was useless. When we arrived at the hotel, we asked for a card the day before yesterday, so we could enter the park half an hour earlier. If the arrangements are made, we can play a few more times. items.

The safe was broken and we waited 40 minutes for someone to come and look at it They never opened the pool slide. We didn't have the chance to use it in 2 days The bathroom wasn't cleaned the first night. We found the towels on the floor as we left them The breakfast was good Pools ok Breakfast super Good location for restaurants and relative proximity to Disney parks