Hiyori Hotel Osaka Namba Station

The hotel provides thoughtful amenities, convenient location, and excellent service. Guests appreciate the cleanliness, spacious rooms, and attentive staff. However, some may find the amenities to be a bit too excessive.

Place was nicely located near dotonburi and train. Had convenience stores nearby too. Room was super clean and noise isnt prevalent from neighbours. Would come back to stay here again!

Hotel size doesn’t justify the price. The pricing strategy was unreasonable. A day difference command for double the price. I may not understand the pricing strategy for hotel industry but being a marketer you do not want to short change your guests by letting them feel what they have paid for was not the great deal. I made by booking way earlier and took a no refund package supposed to be delivering me best deal. Only to realised the same room go down to almost half a price the day I check in. Dirty couch. Small room with premium price. On 24/2 2:30am, a false alarm for fire was activated. All rushed down, kids crying, guests automatically took the emergency exit and just gather at the evacuation area outside the hotel. No staff were seen. Firemen and police men were there. 10 mins later, all guests quietly took the lift going back to the respective rooms. Realised there is a fire drill practice scheduled between 1-2pm, 24/2/25, went to the front desk and command to speak to the manager on duty. Staff told us the manager was sleeping. No one from the hotel end even bothered to apologise and explain what went wrong. Surprised with the hospitality experience.