Osaka Tokyu Rei Hotel

Osaka Tokyu Rei Hotel Reviews

Osaka Tokyu Rei Hotel

Doyamacho 2-1, Kita Ward, Osaka City, Osaka Prefecture, 530-0027, JapanView Hotel Details
Osaka Tokyu Rei Hotel
Osaka Tokyu Rei HotelOsaka Tokyu Rei HotelOsaka Tokyu Rei Hotel
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Guest Reviews of Osaka Tokyu Rei Hotel

8.8/10
Very Good
709 review
Verified reviews
Location8.8
Amenities8.5
Service8.8
Cleanliness9.0
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All reviews(709)
Positive reviews(676)
Reviews with photos/video(142)
Near shopping area(79)
Convenient for shopping(75)
Easy to get around(66)
Delicious breakfast(45)
Small room size(39)
Perfect for business trips(18)
Friendly front desk staff(15)
Delicious buffet(6)
Negative reviews(33)
Anonymous User
Twin Room Smoking
Stayed in Oct 2024
Couples
33 review
6.0/10
Posted on Nov 23, 2024
About a 10 minute walk from Osaka station. Service attitude of front desk staff needs substantial improvement. For example, one agreed to baggage storage, but another (young male) said NO and with an aggressive and totally not-service-oriented attitude. Room was NOT clean, with strands of long hair in the bath and on the wash basin top.
Response from Property: Thank you very much for staying at the Osaka Tokyu REI Hotel. We sincerely apologize for the inadequate response of our front desk staff and the cleanliness of your room. Your valuable feedback is very valuable to us as we strive to make your stay with us even better. We appreciate your understanding and we will do our best to provide you with a more satisfactory stay in the future.
Jeffreyyyyyyy
Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
9 review
7.5/10
Posted on Nov 17, 2024
Strongly recommend this place for solo travelers or friends! Nice location and clean space! (Not a brand-new hotel but it is well managed condition!) Convenient stores were nearby, so that is a huge plus.
WILBERT YSL
Double Room Non smoking
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 18, 2025
Quiet near to the rail station. Clean and tidy. Nearby many restaurants. The room is not too small.
Anonymous User
Single Room Smoking
Stayed in Apr 2025
Travel with friends
41 review
10.0/10
Outstanding
Posted on Jun 2, 2025
Excellent hotel for the price! Great location in Umeda with many bars around. This was my second time staying there.
AlwaysSleepy
Single Room Non smoking
Stayed in Mar 2025
Solo travellers
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The hotel's location is very convenient, with a shopping street and plenty of great food options nearby. The hotel itself is clean, well-lit, and has 24-hour front desk service. I’d definitely consider staying here again on my next trip to Osaka! Just hope next time I can book earlier so the price will be more cost effective lol.
Response from Property: Thank you very much for staying with us and for your kind and thoughtful review.We’re delighted to hear that you enjoyed our convenient location, clean and bright facilities, and 24-hour front desk service.It means a lot to us that you would consider staying with us again on your next trip to Osaka.We also hope you’re able to book earlier next time for a more cost-effective stay—thank you again, and we look forward to welcoming you back!
Guest User
Single Room Non smoking
Stayed in Mar 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Apr 9, 2025
Provided that the price for stay is economic, a 10mins walking from JR station is acceptable. You might not even be aware of the distance as you may basically get there through Whitty Umeda (an underground shopping street). The staffs are helpful and nice, and their service rendered is reliable. Would stay here for certain if I'm going to travel around Umeda in future. Thank you for the nice experience to stay in Umeda. Much appreciated
Response from Property: Thank you very much for staying with us and for taking the time to share your thoughtful feedback.We’re delighted to hear that you found our location convenient, especially with easy access through Whity Umeda, and that our staff’s service met your expectations.Your kind words truly encourage us to continue providing reliable and welcoming hospitality.We would be honored to welcome you again if you travel to Umeda in the future.Thank you once again for choosing us and for your kind appreciation.
Guest User
Twin Room Non smoking
Stayed in Apr 2025
Booked for others
2 review
10.0/10
Outstanding
Posted on May 22, 2025
All hotel i booed was best place and room was clean and breakfast was excellent.
Anonymous User
Single Room Non smoking
Stayed in Mar 2025
Solo travellers
6 review
8.0/10
Very Good
Posted on Apr 20, 2025
The room was good as expected. However there’s a window with only view of the inside.
Response from Property: Thank you very much for staying with us and for sharing your feedback.We’re glad to hear that the room met your expectations.However, we’re sorry that the view from the window did not meet your expectations.We appreciate your comments and will keep them in mind for future improvements.We hope to welcome you again in the future.
Anonymous User
Double Room Non smoking
Stayed in Jan 2025
Family
8 review
7.0/10
Posted on Mar 2, 2025
Relatively acceptable distance from Osaka/Umeda station. Walking time is about 10mins with luggage. Room is old but clean. Common business hotel standard and no surprise.
Response from Property: Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our rooms. Providing a comfortable stay for our guests is our priority, and we are glad that your experience met your expectations. We look forward to welcoming you again on your next visit to Osaka.
Chengdi
Double Room Non smoking
Stayed in Mar 2025
Family
141 review
9.0/10
Great
Posted on May 22, 2025
The hole location is good and convenient for shopping. A lot of restaurants nearby.
man moy
Single Room Non smoking
Stayed in Apr 2025
Travel with friends
7 review
9.0/10
Great
Posted on May 6, 2025
Very convenient, near train station. Surrounded by lots of restaurants
Response from Property: Thank you for your positive feedback! We’re delighted to hear that you found our location convenient and enjoyed the variety of nearby restaurants. We hope to welcome you again for another enjoyable stay.
CloudAP_17
Single Room Non smoking
Stayed in Jan 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Very good very convenient, the staff are helpful and kind ! Will visit again !
Response from Property: Thank you so much for your kind words! We are thrilled to hear that you found our location convenient and our staff helpful and kind. Your feedback means the world to us, and it motivates our team to continue delivering excellent service. We are delighted that you plan to visit us again, and we can't wait to welcome you back.
Guest User
Single Room Non smoking
Stayed in Jan 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Feb 16, 2025
Good service Closer to the underground street Many convenience store nearby
Response from Property: Thank you for your kind words about our service. We are delighted that you found our location convenient, being close to the underground street and having many convenience stores nearby. We look forward to welcoming you back again soon! Thank you.
Yammi
Double Room Smoking
Stayed in Oct 2024
Couples
4 review
10.0/10
Outstanding
Posted on Nov 26, 2024
This Hotel is definately close to the Umeda station exit and many restaurants, convenience stores nearby. It is recommended for travel to stay.
Guest User
Single Room Smoking
Stayed in Sep 2024
Travel with friends
28 review
7.0/10
Posted on Nov 3, 2024
Close to many restaurants but if you do a lot of shopping near Umeda or if your itinerary requires frequent travel by JR then this hotel is a bit far. But generally it’s good for those who don’t have much to carry with them.