Mercure Palermo Centro

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Mercure Palermo Centro
Hotel Mercure Palermo Centro
Via Mariano Stabile, 112, Palermo, Sicily, 90139, Italy
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Rooms (45)

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9.5/10
Alyssa Keir
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8.0/10
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Exterior (8)

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7.2/10
Anonymous User
Mercure Palermo Centro Exterior Photos
9.5/10
Alyssa Keir

Dining (21)

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9.5/10
Alyssa Keir
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9.5/10
Alyssa Keir

Leisure & Recreation

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Business Facilities (8)

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Public Areas (18)

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9.5/10
Alyssa Keir
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8.0/10
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User Uploads (54)

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9.5/10
Alyssa Keir
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9.0/10
Guest User
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8.5/10
Guest User
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7.2/10
Anonymous User
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9.5/10
Alyssa Keir
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6.5/10
Andrei

Near Hotel (20)

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7.0/10
cgmandal
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7.0/10
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Other hotel pictures (48)

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6.5/10
Andrei
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8.0/10
attwht
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Guest Reviews of Mercure Palermo Centro

8.7/10
Very Good
97 review
Verified reviews
Location8.9
Amenities8.4
Service8.6
Cleanliness8.8
Pior
Privilege Double Room
Stayed in Mar 2025
Couples
7 review
9.5/10
Amazing
Posted on Apr 25, 2025
Greatly located just in the heart of old Palermo, and very quiet in the same time, serving very tasty breakfasts for all needs, spacious room (we opted for privilege one), and great views: see and mountain just in opposite directions.
Italy Explorer
Standard Twin Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 30, 2024
Very good overall. The breakfast was actually fantastic. The location was b close the main nubs one towards the city centre. The bus cost about 1.30. A taxi or uber is 15-20 euros but the walk is just 20 minutes city centre. City tax is also very cheap!
Jinduose
Standard Single Room
Stayed in Jul 2024
Solo travellers
22 review
10/10
Outstanding
Posted on Sep 17, 2024
nice location and clean room I’d like to visit again soon :) :)
Darcy. W
Standard Room with Double Bed
Stayed in Sep 2022
Couples
27 review
8.5/10
Very Good
Posted on Nov 2, 2022
Service is good. The ladies at the front desk is especially helpful. From providing information for breakfast, best Gelato in Palermo to car rental and intercity bus schedules and taxi bookings. They are always efficient and reliable. Thank you for the help! The shower is strong and water is hot which makes the shower experience very enjoyable. Our room is facing a one way street and is very quiet. Bed is on the harder side and pillows are flatter than our preference. Other than that, all is good.
spitz
Standard Single Room
Stayed in Jan 2025
Solo travellers
97 review
9.5/10
Amazing
Posted on Feb 20, 2025
Very modern, efficient, clean hotel in a good central location near public transport. Rich breakfast with local products. Tea and coffee making facilities in the room. Luggage storage available.
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attwht
Superior Room With One Or Two Double Beds
Stayed in Dec 2024
Family
15 review
8.0/10
Very Good
Posted on Jan 11, 2025
The room is nice and clean. It is close to the city center and the main attractions can be reached on foot. The breakfast is also good and rich. The parking fee is expensive and it takes an hour to pick up the car.
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Response from Property: Caro Ospite, Grazie per aver condiviso la tua esperienza e per le belle parole sulla nostra struttura, la pulizia delle camere, la posizione centrale e la colazione. Siamo felici di sapere che questi aspetti hanno reso il tuo soggiorno piacevole. Per quanto riguarda il parcheggio, ci teniamo a precisare che il servizio è gestito in collaborazione con un fornitore privato esterno. Purtroppo, non abbiamo la possibilità di influire direttamente sulle loro tariffe o sulle modalità operative, come i tempi necessari per la consegna dell'auto. Ti assicuriamo, però, che collaboriamo costantemente con loro per garantire un servizio il più efficiente possibile per i nostri ospiti. Speriamo di avere il piacere di accoglierti nuovamente in futuro e ti ringraziamo ancora per il tuo feedback prezioso! Cordiali saluti, Andrea Stancato Hotel Mercure Palermo Centro
Andrei
Standard Room with Double Bed
Stayed in Nov 2024
Couples
6 review
6.5/10
Posted on Jan 19, 2025
The hotel does not match the price - quality. The room is small, the window overlooks the stairs, where there is always a cart with dirty linen and a tray of dirty dishes. The toilet does not work well, does not flush the tank, we contacted several times with the problem. Breakfasts are good, the location suited us, because proximity to the port was important to us. The girl at the reception did not understand our English or did not want to understand. The guy was friendly and solved all the issues.
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Guest User
Standard Room with Double Bed
Stayed in Jul 2024
Solo travellers
3 review
8.5/10
Very Good
Posted on Aug 26, 2024
I took the bus from the airport to Politeama and walked to the hotel. Palermo has a convenient bus service so I bought an unlimited bus ticket for the duration of my stay. The bus stop was close to the hotel so it was convenient. The hotel is old and feels a bit old, but it wasn't a problem. The room was spacious and had a balcony, which was nice. There was a variety of fruit available at breakfast, which was nice. If I were to order anything from the hotel, I would like the minibar to be emptied. In particular, the peanuts in the minibar were dried out and the packaging had come off, so I wondered if they had been touched by something in there. Overall I am satisfied.
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Anonymous User
Standard Single Room
Stayed in Jul 2024
Solo travellers
63 review
7.2/10
Posted on Aug 3, 2024
The location is OK, and the transportation and walking are quite convenient, but it is limited by the appearance of Palermo itself, and the environment is average. The decoration of the room is OK, but the overall experience outside the room is cheap, and the sanitary conditions are good. The room assigned has a window but no window, and there are stairs outside. The breakfast is mediocre, the scrambled eggs are not hot, and the bacon is not fried at all and soaked in oil. There is a special coffee machine, the bread variety is also OK, and there are many people in the breakfast room.
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Response from Property: Dear Guest,Thank you for taking the time to provide us with your feedback. We appreciate your comments about our location, the cleanliness of the rooms, and the variety of bread available at breakfast.We apologize for the issues you encountered during your stay. We are sorry to hear that the room's window and the breakfast did not meet your expectations. Your feedback regarding the breakfast items and the overall experience is valuable to us, and we will address these concerns with our team to improve our services.We understand that your experience was not up to the standard we aim to provide, and we are committed to making the necessary improvements. We hope you will consider giving us another chance in the future.Best regards,Anna - Guest Relation Hotel Mercure Palermo Centro
Guest User
Double Room-Dependance
Stayed in Jul 2024
Solo travellers
31 review
7.5/10
Posted on Aug 2, 2024
The room is at 2 intersections next to the hotel. There is a big iron gate and a guard. It closes at 8pm, but it doesn't matter because you have a key to open it. However, the decoration of the room is a very ordinary quick-processing project. A few hundred yuan (400) is not expensive, so I can just stay there. The bedding is comfortable. The whole room has wooden floors, but the sound insulation is not good. I can hear the people next to me coming back. There is a road outside the window, which is a bit noisy at night! The toiletries are good!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your detailed feedback. We appreciate you taking the time to share your experience with us.We’re glad to hear that you found the bedding comfortable and appreciated the quality of our personal care products. However, we regret that the room's decor and soundproofing did not meet your expectations. We understand that these aspects can significantly impact your comfort, and we apologize for any inconvenience this may have caused.Your comments about the noise and the general decor will be taken into account as we work on improving our facilities. We hope to have the opportunity to offer you a better experience in the future.Best regards,Anna - Guest Relation Hotel Mercure Palermo Centro