I've been in alot of hotels in my life; however, Hotel Gloria reaches new hights of excellence! From the minute we arrived till the end of our stay, it was pure perfection! What captured my eye by the booking, was the impressive look of the hotel. A palace setting with high beam ceilings and stone walls, with the perfect interior design. A groto-like pool and Spa area for intimate relaxation as well as a rooftop pool and lounge area for sunning, chilling and maybe a sundowner cocktail. The room was exactly as pictured in the hotel website, actually, even more impressive when you walk in, due to the impressive stonework, beamed ceiling and tasteful lighting. You feel comfortable and happy immediately! There was even little tapas or cookies in the room awaiting us everyday, as well as fresh chilled and room temperature drinking water. Every detail of this hotel has been luxuriously planed and tastefully created. The beautiful cocktail bar was one of the highlights of our stay. After walking all day in Palma, it was wonderful to relax with a nightcap at our own hotel bar, with our incredible bar staff (who already knew what we wanted to drink). Aside from the beauty and luxury of Hotel Gloria, it is the STAFF who make it 6 star luxury! I have never been in a hotel with such wonderful employees. The reception and concierge service is the best i've ever experienced, at any hotel in the world. there wasn't anything they couldn't do for us. The kitchen and service staff as well as the bar tenders, were simply amazing. everyone goes above and beyond for their guests. The breakfast was far better than any hotel I've been to, due to the choices of fresh created quality food, as well as a buffet of fine homemade spanish cuisine. As we were celebrating our anniversary, even the cleaning staff catered to us and put rose petals in the shape of a heart, on our bed. The cleaning staff at hotel Gloria, runs a tight ship! Everything is impeccably clean! I mean, pristine clean!! the room was cleaned everyday, and kept in perfect order. you could eat off the floors, it was so clean. The public areas are also kept impeccably clean. They are friendly, kind and always greet with a smile. This hotel won my heart all around! If I ever get to Palma again, I definitely will go back here. it's our home away from home, but in top luxury. We miss the staff, like family! Thank you for the magical stay, Hotel Gloria!!