Best Hotels near Casco Viejo, Panama City

There are many surrounding attractions, supermarkets are convenient, and the rooms are large. However, the lights in the hotel, elevators, and rooms are dim, especially the bedside lights are inconvenient to turn on and off. , there are many sockets, but most of them are unusable. There are three balconies, but it is not easy to open the door, and it is especially difficult to close it, leaving a gap and it is very noisy at night. I told the front desk the next morning, and again in the afternoon, but no one fixed it. In the end, the waitress who delivered towels helped me pull it up. The hot water is very slow, but it's okay to leave it for a longer time. The front desk staff were also pretty good and helped to contact us for half-day tours.

The hotel decoration is slightly old, but the service is very good. Some big bed rooms have a locked door on the TV wall to connect to the next room. I told the front desk that I wanted to change the room. The front desk changed it twice and there was a door. Finally, I changed it directly to a suite with a kitchen living room. The front desk can also take 100 dollars to break up, in short, the service is really nothing to say.

My husband and I recently stayed at the Hotel Casa Panama for 3 nights and unfortunately, our experience was not a positive one. While we had picked this hotel because it was right at the entrance to Casco Viejo and we thought we would be closer to the new city as well and centrally located in Casco Viejo , but wish we would had pay more attention to the bad reviews, they are all very real and more. The Hotel is located in a not so nice area, the adjacent streets are rough, dirty and they do not look safe to walk .The construction going on next door makes the area even worst. Checking in was no problem. The staff is not the friendliest (except for Natalie that tried her best to help us deal with the issues) the rest of the staff seem bothered every time you ask a question. I understand the decorator went for a concrete effect finish, but please this is not an effect some parts of the room look disgusting. We paid for a superior room with balcony. The room was extremely small and dark. The curtains were very dirty like they had never been washed, the doors to the balcony another disappointment, dirty and hard to open and close. Outside the balcony the view was not what is picture in the website. Yes, the view includes some of the pictures but mostly you get to see very bad street and filth. The sheets in the bed were old and the cover was not enough for two people Furthermore, the noise level in the hotel was excessive. There is a restaurant in the first floor and a club/bar in the third floor the music lasted until 3 or 4 am every night and to make matters worse the street in front of the hotel is an entrance to Casco Viejo and it is nonstop traffic and you can hear the police, the music from the cars and the car horns all night long. By six in the morning when everything was calming down then the construction crew arrives and you start to listen to their noises. sleep for This made it difficult for us to sleep or relax in our room No water at times in the afternoon. We should have changed hotels but that meant we would probably lose a day of tours and we were only there 4 days and we decided to make the best of the moment.

Good rooms and a nice little dipping pool on the roof. Close to the metro with good access to the old town and the airport (much much cheaper than a taxi). We didn’t eat here as there are so many good eating places in the area.

Location was perfect, front desk was exceptionally fast and friendly for checking in, checking out and helping me with with printing, transportation service from the PTY airport and back was fast, secure and comfortable, the servers at the restaurants were very attentive, and I was extremely grateful how the front desk personnel called me and arrange to get to me what I left behind in my room. They took really good care of me!!

A chic view from the window, a beautiful breakfast

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

I had an amazing stay at Decapolis Hotel. Rooms are spacious very cleand and organized. The whole staff is very kind, friendly and always with a big smile. Front desk people were very helpfull with all my enquiries and tourist information... the restaurant menu is good with very afordable prices. Definitely i will coming back.

The property has a great ocean view - at the bar and in the room. Staff are warm, friendly and helpful. Recognize Hilton Diamond members and provided great benefits. Great ocean view in the public areas and the room. We had a very good experience and think it provides excellent value. We are considering to spend a month there in the winter!!!!