Ibis Budget Paris la Villette 19ème

The room was rather small and the location of the hotel was quite ghetto but it was near public transport.

Very nice service all together, only 1 thing I found little odd is that they charge extra for baggage storage after checkout, which is generally available in other hotels including Travelodge.

Very very basic. In theory, was fine as solo traveller. Close to metro. Though upon my arrival I was charged an additional €37 and told it was ‘city tax’ by the staff member (even though city tax was €6.50 for both nights) and then when i contested it, they told me that Trip had told them to charge me this fee without even being able to provide proof of when or where Trip had asked them to do so. They simply said ‘we have not made a mistake, call the agency’. They are now refusing to cooperate with Trip and I have still not received my money back. Absolutely will not be staying here again and do not recommend

Add an extra night on this hotel. Nothing to complain. Thanks.

We weren't expecting much as this hotel was listed as a budget hotel, and yet despite our low expectations, everything was extremely atrocious. Below I will detail the various horrible experiences we had during our stay. 1. First, and most importantly, room service tried to unlock our luggage when we were away. On the first day of our stay, we found that the number on our luggage locks were different from when we left the room. Cleaning staff tampered with our locks! We changed the passwords immediately. Luckily, our belongings were safe and we escaped relatively unscathed. 2. Staff were extremely impolite and unwelcoming. They were extremely hesitant to give us towels. The receptionist rolled their eyes at us even when we told them repeatedly that they had only given us 1 towel for 3 people! We weren't allowed any extra towels (more than 3) either. 3. The shower door was leaky, causing water to flood our room every time we so much as turned on the shower! Coupled with the fact that they refused to give us extra towels, the floor became a huge slipping hazard. The shower door was also transparent. 4. There is no store room provided for check out. We had to pay 14€ to store our luggage in 2 dingy lockers that barely fit our largest luggage (which is still rather small). The lockers were confusing to use, so we asked for help from hotel staff, but they shrugged and told us they didn't know how to use the machines! The very machines that were in their place of work! Is it not the staff members' job to help customers navigate the ins and outs of the hotel? 5. Bugs! Many tiny, black bugs flying around in the room! 6. The room was incredibly stuffy, even with the air conditioner on. Don't waste your money. You deserve better than this appalling treatment.

I was afraid to get to the hotel in the evening.