To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service8.4
Cleanliness9.0
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All reviews(212)
Positive reviews(204)
Reviews with photos/video(51)
Awesome rooms(46)
Easy to get around(15)
Delicious breakfast(14)
Friendly front desk staff(13)
Great value for money(12)
Convenient for shopping(12)
Close to metro(9)
Quiet & comfortable(7)
Negative reviews(8)
jkjkjkkkk
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
17 review
10.0/10
Outstanding
Posted on Feb 24, 2025
surprisingly nice ! all staffs are helpful and kind !
me and friend staying in twin bed room, with my 33” Luggage could be opened completely. In kind of modern AC system that not dry like traditional heaters, big enough bath room but without bathtub is fine; I like the balcony in view of street also bringing fresh air in; Our favorite must be the private sauna, we enjoyed 1 hour in the leisure room 😃😃😃! surrounding numbers of cafe, chinese, japanese, vietnamese cuisine, supermarket etc, and for sure the Arc just 2 streets away, perfect stay !
6/9
Response from Property: Dear guest,Thank you so much for your 5-star review!We’re delighted that you appreciated our team, the comfort of your room, and our excellent location.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Best regards from Paris,PauloChief Marketing Officer
Guest User
Junior Suite
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 23, 2024
The location is very good. The room is nicely furnished. It was a pleasant stay with the children.
Guest User
Superior Double Room
Stayed in Nov 2023
Couples
7 review
9.5/10
Amazing
Posted on Feb 2, 2024
Really nice hotel cool lounge and bar in lobby area
Near to arc de triompe and all the sights near by
Carrefour city next door very convenience
the only down side is the hotel has 2 lift and both are so tiny
Response from Property: Dear Guest,Thank you for your review. It is indeed true that our hotel's proximity to the Champs Elysees provides easy access to the most beautiful places in Paris. I understand that Parisian surfaces can be tiny for foreign cultures, even though Paris is very famous for that.By the way, just to clarify for those who will read your message, our lifts can fit 8 people each/630kg and easily accommodate baggage trolleys.Looking forward to welcoming you again.Warm regards from Paris,PauloChief Marketing Officer
Traveller2000
Superior Double Room
Stayed in Sep 2023
Couples
18 review
8.5/10
Very Good
Posted on Nov 5, 2023
Good location, close to the metro. Nice staff. Small room but large enough for normal use. Highly recommended
Response from Property: Dear guest,What a lovely review! Thank you so much for visiting us and for your kind words regarding our team. Your feedback means a lot to us.We hope to earn a 100% rating from you next time. My team and I are eagerly looking forward to welcoming you again.Best regards,PauloChief Marketing Officer
Guest User
Superior Double Room
Stayed in Aug 2023
Couples
4 review
10.0/10
Outstanding
Posted on Sep 24, 2023
Very good hotel in Paris! Convenience location in downtown near the Eiffel Tower,
The room is decorated elegantly and clean!
The mattress and the bedding quilt is so comfortable to let you have a deep sleep after an exhausted shopping day!
Highly recommend to friends and sure will return for next Paris trip!
Response from Property: Dear guest,Thank you so much for your visit and for this great review!We are glad to read you had a lovely stay in Paris with us.We hope to welcome you again soon for more shopping days :)Best regards,PauloChief Marketing Officer
Guest User
Deluxe Double Room
Stayed in Jul 2023
Solo travellers
3 review
9.5/10
Amazing
Posted on Aug 19, 2023
Very nice service and good location next to Arc de Triomphe. Highly recommended!
Response from Property: Dear guest,What a lovely review!We are happy that you appreciated our service and the great location of the hotel.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
1 review
4.5/10
Posted on Mar 19, 2024
Really disappointing service
Response from Property: Dear guest,We apologize if we did not meet your expectations. This is completely out of line with our usual standards.I apologize for any inconvenience caused. We hope to have the opportunity to welcome you again and change your perception :)Best regards,PauloChief Marketing Officer
dombu
Deluxe Double Room
Stayed in Jan 2024
Couples
89 review
9.5/10
Amazing
Posted on Feb 25, 2024
The is big and clean
Response from Property: Dear Dombu!What a lovely review!We are happy that you appreciated your stay :)Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
Ewan912
Superior Double Room
Stayed in Nov 2023
Solo travellers
6 review
2.0/10
Posted on Dec 25, 2023
Poor customer service.
Response from Property: Dear guest,Thank you for sharing your feedback.We apologize if our customer service did not meet your expectations, and we appreciate your understanding.This review does not align with our usual standards.Happy New Year, by the way!Sincerely,PauloChief Marketing Officer
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Business travellers
24 review
8.5/10
Very Good
Posted on May 7, 2024
overpriced
Response from Property: Dear guest,Thank you for your positive review.Please understand that our pricing is set in accordance with market standards and is also influenced by our location.Looking forward to seeing you next time! :)All the best,PauloChief Marketing Officer
CocoWong
Deluxe Twin Room
Stayed in Sep 2023
Travel with friends
6 review
7.0/10
Posted on Dec 22, 2023
Really nice hotel!
Response from Property: Dear Wong, Thank you so much for this amazing review and for your visit! Happy New Year! Best regards, Paulo Chief Marketing Officer
KANGCHIH
Superior Double Room
Stayed in Jan 2023
Travel with friends
17 review
9.0/10
Great
Posted on Mar 11, 2023
Wonderful location
Nice rooms
Response from Property: Dear Priyanka,What a lovely review you did!We are happy that you appreciate the comfort of your room as well as the great location.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Warm regards from Paris,PauloChief Marketing Officer
Anonymous User
Superior Double Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 26, 2025
This is my third stay and I am very satisfied. The decoration is tasteful, the toiletries are good and the location is excellent.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for giving us such a high score!Looking forward to welcoming you again here!Sincerely,PauloChief Marketing Officer
@Minus one
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
8 review
8.0/10
Very Good
Posted on Feb 17, 2025
This hotel is very close to the Eiffel Tower in Paris. Chocolates were provided on the day of check-in on 2.14. The front desk is manned 24 hours a day, but this hotel requires a tax of more than 30 euros.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive feedback.Regarding city taxes, when staying in any hotel in Paris, visitors are required to pay a tourist tax (taxe de séjour) in addition to the accommodation price. This tax is collected by the hotel on behalf of the city and helps fund local tourism infrastructure.We look forward to welcoming you back soon.Best regards,PauloChief Marketing Officer
Ally ZL
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
6 review
4.0/10
Posted on Apr 18, 2025
There were blood stains on the bed sheets... No matter how I negotiated with the hotel, they didn't change them for me. I had to wait until the next day... I was so frustrated. I was so busy that I forgot to talk to Ctrip when I got back.
Original TextTranslated by Google
Response from Property: Dear Ally ZL,Thank you for taking the time to share your experience, even after a few months.We sincerely apologize for the issue with the bed sheets and the delay in resolving it. This does not meet our usual standards, and we truly regret the inconvenience caused.Your feedback has been shared with our housekeeping and front desk teams to prevent such situations in the future. We appreciate your comments and hope to have the chance to restore your trust during a future stay.Please do not hesitate to contact us directly so we can take care of your next reservation.Kind regards,Stephanie - Chief Marketing Officer