Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 18, 2026
Guest User
Great hotel, only objective was other who used spa and sauna would stay to long waited over one hour and could not use these facility one evening as to crowded for me to go in, I think signs should go up saying if other are waiting you should time to a limit of 30 mins unless no one waiting.
Other wise staff were great and friendly.
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Price per night from:NZD 156
Posted on Apr 12, 2026
Qingchunfangfoyinwoainikaishi
Haha, this hotel definitely requires a bit of an adventurous spirit to stay at! It was built in 1926, so it's celebrating its 100th anniversary this year. In the lobby restaurant, there's a very old manual plug-in switchboard. The hotel's past life probably wasn't as a hotel; it gives off more of a government archives vibe 😂. The room facilities are a bit dated, especially the carpet, but there's a certain echo of the 1950s. The bathroom is quite small, and the shower area, in particular, seems like it would be a squeeze for anyone a bit larger. Canberra gets really cold, so it was a thoughtful touch that the hotel provided extra blankets. Overall, I think you need to have a bit of a nostalgic appreciation to truly enjoy this kind of hotel. The service, however, was quite good.
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Price per night from:NZD 139
Posted on Dec 25, 2025|King Room
Zeno88
Great value for money, the building is historic but the interior has been recently renovated to a modern 5-star standard. The rooms are spacious, clean, and tidy, the location is convenient, and the staff service is excellent.
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Price per night from:NZD 271
Posted on Jan 7, 2026
J-ReyThe hotel was fancier than I expected it to be! I loved the design -- it reminded me of the Guggenheim in NYC. The room was also nice. I got the most basic room, and it was honestly more luxurious than I'm used to. This is a definite must stay if you're coming through Canberra.
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Price per night from:NZD 175
Posted on Jan 25, 2026
Toni9485
Very clean, chic hotel with a popular restaurant and bar. It is conveniently located on Northbourne Avenue , Elouera St and Mort Street which is directly the line of Canberra's night clubs if you are coming on a weekend. There's only two sets of lifts for Hotel Clients which isn't a problem for an Asian ( moi) who is used to very crowded areas. But this can be a bit inconvenient for locals who are used to express service. Pool, gym, sauna. Major plus points. And the best part of all is the free bar fridge in the room. (Not sure if it was a promotion but my friend and I could drink all of what was offered for free!) We didnt because we are massive alcohol fans.
The only major downside is the 25 dollar parking fee. No, no no. You can raise the price a bit higher for the quality of rooms but it's a bit offputting to have that as an additional fee.
Overall, a pretty great experience from service to aminities.
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Price per night from:NZD 207
Posted on Apr 15, 2026
谢依伦 CHIA JEE LUEN
The location is super convenient, right in the city center with the bus station next door. There are no cooking facilities in the room, but they have a restaurant with a breakfast buffet and à la carte dinner. Public amenities include a pool and a sauna (though it was closed when I tried to use it in the evening). The service was friendly and helpful with any issues. Overall, it was great! 😍
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Price per night from:NZD 129
Posted on Oct 6, 2025|One Bedroom Apartment King Executive + Queen Sofa-Cp 6
khushi chandra
Overall, our stay at Madison Apartments was pleasant once we finally got into the room. The apartment itself was spacious, clean, and well-equipped with everything we needed — from toiletries to kitchen essentials. The A/C wasn’t working properly at the time, but it wasn’t a big issue since the weather was cool.
However, the check-in process was extremely disappointing and frustrating. I had called ahead to ask if we could check in just 30 minutes early as I wasn’t feeling well and needed to rest. Upon arriving around 1:35 pm, we were told the room wasn’t ready, which I completely understood since the official check-in time was 2 pm. But when we came back at 2:40 pm, the room was ”still not ready”. The receptionist asked us to wait another 30 minutes to an hour — we ended up waiting until almost 3:30 pm, and it was still not prepared.
It was honestly a terrible start to our stay — being sick, exhausted, and having nowhere to rest while continuously being told “just a little longer.” The receptionist was kind and apologetic, but it was clear she wasn’t getting any real updates from housekeeping. It felt disorganised and unprofessional for an apartment of this standard.
Breakfast was another letdown for $25 per person — very basic, with no hot food. Just bread, cereal, fruit in syrup, and some bakery items. The pancakes were the only saving grace. Coffee mix wasn’t good either.
Once inside, though, the apartment itself made up for it — spacious, comfortable, and had everything you could need. It’s a nice place overall, but the check-in process seriously needs improvement.
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Price per night from:NZD 148
Posted on May 10, 2026
Guest User
Good hotel with decent amenities and an excellent location, but the staff experience was extremely disappointing. We were travelling with a young child and requested a late checkout. They informed us it would be $30 to extend beyond 10 AM, so we agreed. We checked out at 11:45 AM, only to find they had charged $60, which felt unreasonable and misleading.
On top of that, housekeeping knocked 3-4 times, and their behaviour was shockingly rude. One staff member even said, “You have 2 minutes, just get out in 2 minutes,” which was completely unprofessional. I’ve stayed in many hotels and have never encountered staff speaking or behaving like this.
0/5 for staff behaviour.
If you care about service, I strongly recommend choosing a more reputable hotel. If you’re on a tight budget and only want to stay near Parliament and don’t mind compromising on service, then this place might work - but be prepared for poor staff interactions.
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Price per night from:NZD 117
Posted on Feb 1, 2026
Guest User
The staff were friendly and helpful. Clean room, comfortable bed, wifi, aircon and as a bonus they have a buffet breakfast. Great location with on-site parking included and the German pub right next door for dinner within walking distance
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Price per night from:NZD 129
Posted on Nov 12, 2023|Lower House Queen Room
Guest UserWhat an amazing stay.
Everything was spotless, comfortable and a lot of thought put into what we would need as travellers.
Food was amazing for both breakfast and dinner. Best meals I’ve had in a long time.
The issue we had was difficulty with check in. There is not a ‘person’ there to help with anything.
We will definitely be back again!
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Price per night from:NZD 147