Surrey Hotels with Parking

The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand. Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed. They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help. Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.

And its satisfaction! The two landlords took the initiative to upgrade the room for free. There was no breakfast, and they made breakfast according to my preferences every day! The environment is elegant, comfortable and warm! The service is really the most satisfying time for all the hotels and homestays I have ever stayed in! Recommended to me a lot of friends! This will be my permanent place to stay!

The hotel is in Surrey and it takes about 30 minutes to drive out of Richmond (no traffic jams). The hotel has complete facilities. In addition, even during the COVID-19 period, a free and rich breakfast will be provided for you to bring your room food. I will only give four copies for my two children, which is worth staying again.

The room was clean and tidy. The staff did not disturb during the stay. The breakfast provided was simple but coffee, bread, and eggs were available. The taste was good. There was no Chinese service. The guests were basically foreigners, but they were all friendly. Parking is convenient, there is no supporting facilities around, if there is no car to travel, it will be a little trouble.

My stay at the Ramada was comfortable, clean and quiet. I enjoyed my stay for the night. The price was ok.

Clean rooms and locations are near the mall and a lot of restaurants near by

The room was fine but it was not what I thought it was going to be. It is more like a hostel. The kitchen had everything you need to cook a meal. As we were there for a function in ocean park area the location was awesome.

Room was clean and quiet, bed was conformable, A/C worked great, had a fridge and microwave in room, and an elevator. The front office staff were helpful and kind.