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Posted on Dec 20, 2025
Guest User
Quick check in, Nice entrance, good location. Pillow, bedding are comfy! Room in good size. Quiet and modern design where I can have good rest especially I was feeling unwell!
However. More improvement on staff training!
1) The hotel could inform us earlier to let us know the city centre is blocked for the Xmas market.
2) Instead of just passing me the city map, the Reception could have share more information about the city, and Christmas market info.
3) Housekeeping took more than an hour to send over amenities. Finally sent over after follow up call.
4) Housekeeping knocked my door at 10:30am despite I have my DO NOT DISTURB sign hang on my door. After I opened, the lady asked when am I leaving, ask their manager asked her to check on me. I was puzzled as I understand the check out time af 12noon, and I was right! I found this extremely ridiculous to knock the guest door with the sign hanging, for the sake of knowing when they can clean the room!!??
5) Arrived on a Sunday, walked into the restaurant. No one serving or trying to ask for your need. After my approach, they only provide snacks/light eats. A la carte not available. Disappointing!
6) There was a person waiting near the hotel entrance at night time, yell at you for asking for money, and being rude if you don’t support.
Overall, the hotel itself is nice! Need better management!
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Price per night from:TWD 6,103
Posted on Jun 9, 2026
Guest User
Very clean and comfortable room. Staff was friendly. Is located right next to the train station and on a walking distance from the city centre.
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Price per night from:TWD 3,534
Posted on May 14, 2026|Cool Classic
Guest UserEverything was excellent! Great location, right in the heart of everything, yet quiet. The staff were very, very friendly, and many spoke Spanish. The bed and pillow were fantastic, and the bathroom was very comfortable and clean. Thank you!
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Price per night from:TWD 4,403
Posted on Jun 11, 2026|Junior Suite Triple
lena_wn
Very convenient location, but room cleanliness could use a double verification (hair under pillow, dusty).
Apart from that, the view was beautiful and I’m glad I stayed there instead of the city center.
For a few days, it’s a great choice. Staff is very kind, too and the hotel restaurant and breakfast is amazing.
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Price per night from:TWD 4,317
Posted on Aug 23, 2026|One Bedroom Apartment
Guest UserThe hotel is hardly to reach by car because of the weird one way streets in the city. Finally we made by driving backwards;) It's even almost impossible to unload luggage in front of the hotel, the street is narrow and blocked by bus stops. There should be some advise in the booking confirmation. (We only wanted to stop for the luggage and had no intention to use the private parking of the hotel.
The water basin of the pool definitely needs more attention in refǵards of cleaning...
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Price per night from:TWD 2,973
Posted on Oct 17, 2025
Wenshuangyu
What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!
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Price per night from:TWD 3,291
Posted on Oct 16, 2025
Guest User
The location is excellent, with the B tram stop right outside. A walk along the Ill River from the hotel to Petite France offers fantastic views. The hotel facilities are also very complete, and a supermarket is about 100 meters away.
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Price per night from:TWD 2,365
Posted on May 4, 2025|Studio
ExploreWithMoThe location is the main catch - 7 mins drive to the airport and 1 min walk to the France/Swiss border. Bus stop is right in front of the property and the tram stop is just 4 mins away.The apartment is ok, just basic. The property is a bit old but well maintained but can use some renovations especially the carpet. I perceived a funny smell as I stepped into the room (I think it's from the carpet). The service is fantastic, the staff attends to you with smiles always. There's a private swimming pool . There's a kitchenette in the room with some essentials(fridge, kettle , pots, plates, microwave, cutlery , induction and co)though I didn't get to use them. The room is spacious but the shower room is small.The cleaning can be done better - found some hair strands on the floor, dust/stains on the chair and the barrier at the back door/balcony. I like that the main door is always locked and you are given a code to unlock it from outside, feels safe. There's someone at the front desk 24 Hours. There is a restaurant directly opposite the property, I had dinner there on my first night, not bad and the price is reasonable. More cafes, shops and restaurants down the street about 3/4 minutes walk. The Lady at the front desk assisted me to order a taxi to the airport. New hand towel and sponge in the kitchenette Overall, not bad and it's reasonably priced.
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Price per night from:TWD 2,099
Posted on May 28, 2026|Studio with Double Bed
Guest UserThe room was more spacious than I expected. It had a kitchen, refrigerator, and microwave, which was very convenient. It was also close to Strasbourg station, so the location was very convenient as well.
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Price per night from:TWD 1,710
Posted on May 31, 2026|Comfort Studio, 1 Double Bed, Kitchenette
Guest UserThe hotel is located a little outside the city center, next to the ring road. There is a parking area in front. ***It is a clean and comfortable hotel.
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Price per night from:TWD 2,332