Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 14, 2019
谈小茹
The bed is very comfortable, and if you need it, you can change the sheets in three days. Someone cleans it every day, which is great. On the day of check-in, we will prepare milk bread and some fruits for you. Check in is the main room of the hotel. Personally feel that the facilities are a bit old, not as fresh as the picture. The kitchen supplies prepared can only be used for simple European-style meals, and Chinese-style dishes are reluctant. The washing machine had to complain about it, it was very dirty, there was hair and dirt, but it was useless.
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Price per night from:US$153
Posted on Apr 24, 2025
Tseng Kai wen
The overall experience of this hotel is very good, and the process from check-in to check-out is very smooth. The service staff is friendly and polite, the room is clean and tidy, and the facilities are complete and well-maintained. The location is convenient and the surrounding living functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant accommodation experience and I will visit again if I have the chance in the future.
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Price per night from:US$470
Posted on Sep 30, 2026|Deluxe Double Room
Guest UserThey pride themselves on being a luxury boutique hotel and that is certainly true. The spacious bathroom with antique fittings was excellent, although the hotel is not air conditioned and we stayed during one of the hottest periods this summer. The two Dyson fans helped. Breakfast was superb with both quality and quantity. Car parking can be an issue. We were wrongly charged for an item from the minibar but after a phone call, this was refunded. All in all, a hotel worth considering for a luxurious break.
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Price per night from:US$164
Posted on May 2, 2025|Classic Double Room With Double Bed
Guest UserA fantastic experience. The staff were welcoming and helpful. The room was clean, comfortable, and full of character, with views of the street. The location is perfect—peaceful and picturesque, yet close to the main sights. We would love to come back and recommend this place to anyone visiting the area.
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Price per night from:US$149
Posted on Jul 7, 2026
Guest UserWe enjoyed our stay at this beautiful hotel. The location is peaceful, the gardens are lovely, and the staff were friendly and helpful. The room was clean and comfortable, and breakfast was good.
The only downside was that there was no air conditioning, so the room became quite warm, especially at night. Opening the windows helped a little, but it was still uncomfortable during the warmer weather.
Overall, we had a pleasant stay and would recommend this hotel to anyone visiting the Cotswolds.
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Price per night from:US$265
Posted on Aug 26, 2025
Guest User
Great location in the middle of town, room was nicely decorated and mattress was firm and comfortable to put liking but the pillows were very soft. Bath didn't drain so we had 4 inches of dirty water from our showers during the day (we did mention it to staff as soon as we noticed). Like a lot of Stow hotels they allowed dogs inside so we had the unpleasant finding of a dog hair on the breakfast plate in the morning. This is the problem when you allow animals where people are eating. Food prices are very expensive seeing as they asked us to eat in the bar area as restaurant was closed. We cancelled our dinner reservation as I didn't want to sit next to the heavy panting of a french bulldog next to us. Saying that staff tried to accommodate us as best as they could but also they had to follow house rules
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Price per night from:US$206
Posted on Jun 19, 2026
Anonymous UserRoom was epitome of fine - pillows were very comfortable and room was spacious enough, tea & coffee facilities, hangers, tv, desk and shower with towels and shower gel. Downsides were that the windows were very dirty, the sheet was stained and the tap cover had come off, so all the mechanisms were exposed. Parking is limited but there’s about 12+ spots underground, and super friendly staff on reception. The heating/vent controls & towel rail switch was confusing but overall fine for one night for work.
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Price per night from:US$58
Posted on Aug 5, 2024
Guest User
From outside looked scruffy and uncared for inside was fine althoug8evening meal was
a little fragmented and confusing not helped by one of the group moving the nameplaces around
Some guests tried it on complaining their food was inadequate but in fact most of us found the food was really nice and to top it top it all we all got a substantial reduction in price. The management redeemed themselves entirely. Would I stay again, yes we would as we think it is a work in progress.
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Price per night from:US$72
Posted on Feb 1, 2024
Guest User
Because the guest is 12 minutes away from the hotel, I chose this one. I have lived in other cities in the UK before, OK. This is the first time I have stayed in Cheltenham. The whole is OK. The only thing is that the toilet exhaust fan will make a sound. After the toilet wash tray is boiled and the water is washed, the water flows into the pipe and makes a sound, which is a bit scary. 
The traffic is really inconvenient, only the city center of Cheltenham has a bus C to the hotel. It is convenient to buy a car,  opposite a large outlet, WareHouse supermarket.
Restaurant burdock is good, but subdivided, HK$195, 10 ANZ.
I called Uber/Freehoe twice unavailable. Finally, I returned to the hotel to call the taxi. It was very convenient. I asked the local taxi driver and said that Cheltenham no Uber Support. 
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Price per night from:US$63
Posted on Aug 25, 2025
Guest User
Needs a good clean picture on the web is not the same blood on walls broken furniture ect
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Price per night from:US$43