Featured facilities: Parking, Laundry Service (On-Site)
Very Good
18 reviews
8.6/10
1 night
From £10
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9.4/10
Amazing
GGuest UserCouldn't be happier! This is our sixth time staying here, and it's simply fantastic. The kids absolutely loved the sparkling clean pool, the beautiful views, and the expansive grounds perfect for morning jogs. A big thank you to the agro crew for their wonderful service!
RRimmarkitStayed for 2 days at El Royal. The location is very strategic, close to Jatim Park 2, in front of souvenir shops and a mosque. Complete facilities include a large grass field for playing soccer, a playground (indoor and outdoor), a mini trampoline, a swimming pool, a fish pond, and kids' activities. The food is varied and quite tasty. The rooms are comfortable, spacious, and clean. The only downside is that the heater is difficult to adjust and can sometimes be too hot. Overall, it's very comfortable, and I would recommend to stay here again
GGuest UserBook 2 rooms with trip but somehow the hotel keep telling me that they only receive 1 room in their system, meanwhile trip still responsible for my bookings. Suggestion for the hotel dont let your customer mad.
RRevaleriThe villa is nice, spacious too, cm in the kitchen cupboard is a bit dirty as if it has never been cleaned. There are 2 zincs, one of which is blocked.
For the staff service is okay.
Breakfast is varied, interesting and delicious.
HHendri LionelDuring our stay every night they have event and the music was distrubing untuil 10 PM on the lasdt day on saturday until mid night. The foods ok the have various meals , the service is good
GGuest UserIt's quite interesting, especially since there's a free dinner during New Year...
It's just that maybe you need to get an elevator, it's not bad if you have to go back and forth from rooms on the 3rd floor...
The place for breakfast should also be updated, because it looks shabby and limited especially if it's used for a place where you've just finished swimming so it's all wet...
It took quite a long time to check in, maybe because it was the New Year holidays...
************* got the main prize in the new year's drawing,, 🙏
MMasterpiece PillowThe hotel ambiance and room were alright. The location is close to many restaurants. Overall, it was okay.
To the receptionist: please learn to answer guests more politely and remember to smile so that your service doesn't create discomfort. This is just a suggestion, accept it or not, it's fine (but don't let one unfriendly person deter other guests from returning. Remember, a hotel doesn't just sell facilities, but also service, including hospitality).
Thanks 🙏🏻
MMarco2764The Japanese-style hot spring hotel in the Mile District is quite special. It is very cost-effective and a good experience for foreign tourists. However, there is only one Japanese restaurant in the hotel that tastes average. The hot spring in the room will only be opened every night from 20:00 to 22:00. It is not open at other times. The hot springs outside will only be opened during holidays. If this can be improved, it should be more attractive to tourists.
WworldwidewhatLocation seems ok the front of the hotel and public areas are almost spotless rooms on 2nd floor dua lantai have small balcony with 2 seats and a table 😀 great the room we booked had ac hot and cold water small tv connected to satellite the ac was not that good and actually heated the room regardless what setting i put it 16c cool the shower head was blocked so didn't work i reported both the problems to front desk the actually fixed it so that was good the staff can speak English. As for going bed me and my mrs notice ants emerging from near bathroom area and under the bed this episode was odd lasted 2 hours then restarted again about 7am we had no food in the room seems to happen after use of the bathroom shower as we was here for 1 night it was pointless complaining my advice always bring a can of bygon with you to low cost hotels warning they don't have elevator in the hotel so not a good idea for older people or disabled they have a nice pool area .in your room no fridge as for the tv set up you have start it up yourself saving grace is that they have wifi 😀 .the breakfast was ok glasses was very small like mouth wash cup smsll 4 of those glasses make a small decent glass of juice
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