Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 6, 2026
Guest User
Overall a decent hotel for the price. However a few notes:
- cleanliness - room was clean, however drainage in shower is very slow. Also was not provided hand soap.
Location- decent location, however need to use shuttle to get to aeon or other eateries. However shuttle is a great service.
Great hotel overall for the price.
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Price per night from:PLN 118
Posted on Jun 3, 2026
fuuyunghaiI stayed here the night before an event for BSD. I arrived much earlier than the check-in time, intending just to drop off my luggage. However, my room was already ready, and they kindly let me check in, which was a huge help. The event venue was right in front of the hotel, which was incredibly convenient. The hotel room was spacious, and the shower had hot water, making for a comfortable stay. The amenities were by Senseisha. It's also close to Aeon Mall, so finding food was never an issue. Breakfast was a buffet centered around Indonesian cuisine, and it was delicious. I'd definitely like to stay here again if I have business in the area.
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Price per night from:PLN 186
Posted on May 17, 2026
Antania PertiwiThis is a new and popular hotel, so it's still quite crowded. The location is downtown. The breakfast spread is very diverse and tastes great. Personally, I found the bed uncomfortable, and at night, I could still hear noisy motorcycles from outside. Perhaps they rushed the construction to open on time, as the towel rack in room 1024 is already about to fall off 😬. There are many facilities, and it's fun with plenty of photo spots for social media 😬. I'd say about 80% of the staff are young, which is a shame because I heard them using slang like ”Anjir” (a crude exclamation) even when guests were right in front of them (I overheard this from a male receptionist). A server in the restaurant used ”Aku” (a more informal 'I') instead of ”Saya” (a more polite 'I') when addressing guests, which felt a bit odd. A server in the dining room sounded curt on the phone when taking an order. During breakfast, many staff members were sweeping and giggling with their colleagues. I hope for improvements because this is a 4-star hotel, and the service should be good, polite, and professional.
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Price per night from:PLN 258
Posted on Feb 23, 2026
Guest User
Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.
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Price per night from:PLN 264
Posted on Jan 12, 2026|Deluxe Non Smoking Room
Anonymous UserGreat strategic location, close to the mall. The atmosphere feels like you're not even in the city, with Bali-like vibes. Every room has a bathtub, which is great for families with small children. The sports club also has many facilities. The only downside is the number of mosquitoes outdoors.
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Price per night from:PLN 148
Posted on May 8, 2026
Guest UserThe room was spacious and bright, and very clean. The staff were also very friendly. There's a small balcony inside, and some rooms allow you to open the windows for fresh air. The indoor facilities are very comfortable. There's a restaurant on the second floor. The location is convenient for transportation and parking is easy. There's no gym, but there is a large swimming pool.
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Price per night from:PLN 81
Posted on Mar 25, 2026|2-bed Room With Sea View
Anonymous UserI booked 3 units, and all of them had different styles and layouts. The location in PIK 2 is good, but there's no free parking for cars. One room had a water heater that wasn't working well, and another unit had the AC in the living room instead of the bedroom. Dish soap wasn't provided, and there was no drinking water. Some of the bedding seemed a bit unclean, like there might have been bedbugs (in the single room), though the double bed was fine. The AC was cold, the fridge worked well, but there was no space to hang clothes to dry. It's easy to find food nearby. Overall, the price is okay. The most important thing is to contact the owner via WhatsApp to make arrangements easier.
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Price per night from:PLN 65
Posted on Dec 24, 2025
Guest User
Neat, fragrant, in a quiet and clean location, suitable for travelers. Highly recommended, friendly and good service.
Prices are in accordance with the conditions, including affordable.
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Price per night from:PLN 77
Posted on Jan 10, 2025
Guest User
The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.
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Price per night from:PLN 60
Posted on Jun 5, 2026
Anonymous UserI stayed here few times because of the price also location wise. But dont expect like the usual hotel. Its just at par for the comfortness. For those who are sensitive with the cleanliness of toilets will definitely want to avoid.
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Price per night from:PLN 29