Masai Hotels with Parking

The host is friendly, responsive and understanding. However, the stay is a very forgettable one. This review is solely based on the overall experience staying at this apartment. It is to create awareness for others in case they have kids and would like to stay here as it has 2 Queen bed accommodation. For context, it is a condominium with dual keys unit, meaning it has one main entrance followed by 2 separate doors for each unit. I do not want anyone to been through what we did. We check-in late around 5pm, the kids are excited when they entered the room happily and shouting. Out of a sudden, we heard a guy shouting from the other unit, we opened the door and he shouted at us angrily. He said he is staying here and he is sleeping, do not make any noise. We obliged and tried to keep our volume down. We went out after and back to the stay around 10pm. My kids suddenly cried and he shouted “Hello!”and slammed the door loudly. We will all stunned and speechless. The kids are only 3 and 8 fyi, and I have to tell them to be quiet for the whole time while staying here. What’s the joy of staying here for? To be honest, it is late at night at level 39 and with an unknown mental unwell guy just beside us really makes our stay a very stressful and threatening one. We slept for the night as it is late and the kids are tired. We left the stay asap the next morning.

⭐ Perfect Staycation Spot Away from Busy JB ⭐ Had a really enjoyable stay at Renaissance Hotel JB! The room was spacious, very clean, and comfortable — exactly what you need for a relaxing break. The hot shower was amazing after a long day out exploring and shopping. Love the location too! It’s away from the busy JB Central area, so it’s quieter and more peaceful without the crowd. At the same time, everything you need is nearby — Mr DIY, FamilyMart, Woodfire, McDonald’s and ZUS Coffee are just around the area. Bonus: If you’re here on a Sunday night, there’s a pasar malam nearby where you can grab snacks and enjoy the local vibes. 😋 Getting around is also easy with Grab. A short ride brings you to Mid Valley Southkey for food, shopping, massage and movies. Honestly, the room was so comfortable that I just wanted to stay in, relax and sleep till tomorrow. 😂 Will definitely come back again — next time I’ll book with breakfast included! 👍

Booked the wrong date but they were accommodating and allowed me to change the date with them. Receptionist was friendly, room was clean and very spacious. Water cooler provided at the lobby Solid 5/5

This is my first time at Johor Baharu Masai area. I had booked this hotel for 1+1 day. The staff here are very friendly and helpful. Rooms is clean and also with the washroom. Internet speed was fast and stable you can browse over Singapore channel as well thru the smart tv. For the price i booked under RM90, they still providing complimentary breakfast. They do seved fried noodles, fried rice, sausages some bread and coffee and juices. Location of the hotel was also very strategic, local banks, fast food chain and local coffee shop are just around the corner. I have a pleasant stay at this hotel and definately will return if i came down to Johor. By the way they also provide complimentary carpark space just infront of the hotel. Good Job for the hotel and staff.

Overall, my 3-night stay was pleasant. I especially enjoyed the family suite—the king-size bed and pillows were very comfortable. However, I expected a basic standard, which is why I couldn’t give a full rating. Cleanliness: There were a few issues that needed attention. I encountered a small lizard, a baby cockroach (which I had to handle), and a spider. The bedsheets and rug had visible stains—while these may be hard to remove, it's not acceptable even for a 3-star hotel. Additionally, a used, damp (but dried) toilet paper roll was left alongside a new one, which should not happen. I’m not particularly fussy, but others might have rated this much lower. The toilet seat was loose and misaligned. The towel hanger was loose as well, so we were careful not to hang all our towels there. The basin tap was also loose. Service: Requests for a writing chair and a hairdryer took quite a while and were only resolved after I spoke to a housekeeper the next morning. Although the room accommodates four guests, we were a group of three and only received two cups, so we had to take turns. There are also only two non-standard, unprofessional hangers provided. They should supply four. I did not use the shampoo or shower gel, so I cannot comment on those. Maybe a brief note should check on our day since we are staying for three nights. This is a suggestion to improve. Location & Amenities: There is a laundry shop conveniently located directly across from the hotel. Parking is available on site, though you may need to park behind the building. It would be helpful to have a designated drop-off slope at the front of the hotel. Food: The café serves a good chicken nasi lemak. The curry gravy is rich and flavorful, though it would be better if there were more side dishes to complement the rice. The overall experience helped offset the shortcomings. Value for Money: 3/5 Until another review for the shortcomings are rectified, I will consider other accommodation

I was disappointed with my stay at Havona Hotel Permas Jaya. The room I booked on Agoda was advertised as having a king bed and a window, but when I checked in, I was given a queen bed with no window instead. This was not what I had booked, and it was especially disappointing because those features were part of the reason I chose this hotel. The room itself was acceptable for the price, but receiving a different room than what was advertised left a bad impression. If the booked room type is unavailable, guests should be informed in advance or offered an equivalent alternative or compensation, rather than finding out only upon check-in. I hope the hotel improves the accuracy of its room listings and ensures guests receive the room they reserve.

Spacious and nice room with strategic location. Close to Pasir Gudang centre and Johor Baru City centre. Close to eating/restaurant, just walking distance.

Nice stay and enjoy staying the hotel. And there is 7-11 next to the hotel. Very convenient for us to buy our stuffs cause it just next to the hotel.

Exceptional Stay Defined by Unmatched Service! If you want to experience what true hospitality looks like, look no further than this amazing hotel. While the property itself is wonderful, what truly sets it apart is the phenomenal staff—specifically, Janet and Roen. Janet and Roen are both exceptional. They don't just follow a standard hospitality script; they completely redefine customer service. In an industry where staff can sometimes be restricted by corporate red tape, Janet and Roen are a breath of fresh air. They aren't afraid to defy conventional rules when a situation calls for it, proactively taking things into their own hands to ensure the guest experience is absolutely seamless. It is incredibly rare to find individuals who are so deeply committed to guest satisfaction that they will personally intervene and go off-script to make sure every single detail is taken care of. They completely removed any stress from our stay, anticipating our needs before we even had to ask. Amazing hotel, amazing service. Kudos to Roen and Janet for elevating our experience and showing what genuine, empowered hospitality is all about!

quite romantic