Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 11, 2019
Teriyaki
The hotel used to be a private mansion with every detail. The hotel is facing Lake Rotorua, the room has a wide view, five minutes drive from the skyline and ten minutes from the downtown. The hotel has its own paddock, where horses and sheep graze leisurely on the slopes. Breakfast can be cooked to order, and the lamb in the kiwi breakfast is very good. It was very comfortable to take a walk in the courtyard after eating breakfast. The hotel staff was warm and considerate. Some regrets were that because of the self-service on the skyline, I didn't try the dinner at the hotel. I have a chance to try it next time. There is a study room on the second floor of the hotel. There is a 200-page world map on the table. It has been turned over and confirmed that there is no less in China.
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Price per night from:CAD 626
Posted on Jul 1, 2026
EveAn
A great stay overall, especially for the price. The accommodation may be small, but it has everything you need. Kitchenware and facilities were well-equipped, we can cook and feel comfortable even for a two-night stay.
Pleasantly surprised that housekeeping still came by during our stay, they even helped wash our dishes, which was a really nice touch. The TV also had Netflix, so it was perfect for relaxing in the evening.
The location is very convenient, with plenty of shops and places nearby. The front desk staff were also friendly and helpful, especially when guiding us with parking.
One of the highlights was the view from the second-floor balcony in the morning, the scenery were beautiful.
As for downsides, the parking spaces were quite narrow. If the property is busy and most spots are occupied, getting in and out with a car can be challenging. Also, the building itself feels a bit old, so the overall impression when entering was slightly dated and not as clean or fresh as expected, though that may be more due to the age of the property. Sound insulation was also quite poor, so light sleepers may want to bring earplugs for a more comfortable night’s sleep.
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Price per night from:CAD 79
Posted on Jun 30, 2025
Dan Wuang
Location is excellent with lot of cafes and restaurants.
I took the Intercity coach which dropped off at the tourist information site. From there it is a less than 5 minutes straight walk and then turning right to reach the hostel.
Very friendly and helpful receptionist however do note it is closed at 6pm.
Toilet and shower areas are very clean despite huge group during my stay. Shower gel and towel are provided which is great for me.
I stayed in private single room which is good enough for me.
Have kitchen with fridges, microwaves, stoves , utensils, pans , cleaning soap…… paid washing machines.
U can parked your luggage after checkout for free.
Walking distance to Rotorua Central Mall which has a food court and McDonald n KFC for slightly cheaper meal options.
Entrance to hostel are always locked with passcode thus felt safe .
I will definitely stay there if I am in Rotorua.
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Price per night from:CAD 23
Posted on Apr 1, 2026|Designer Room
Guest UserThis hotel is by far the best hotel we stayed in during our trip to New Zealand! My wife and I stayed here during our elopement and the staff could not have been more accommodating for us. They had my wedding suit pressed and cleaned within a day and on the day of our wedding we had our wedding flowers delivered to the front desk and they delivered them to our room.
The hotel is very beautiful on the outside and even more impressive inside, our room was massive, very clean and well presented. We had a delicious meal in the restaurant inside the hotel and we still talk about how good every course was (especially the dessert).
I would like to say that every member of the hotel team that we interacted with during our stay were so friendly and helpful and after our wedding they all made an effort to come and congratulate us which really ment a lot to us.
The hotel is situated right next to the beautiful Government gardens which is a beautiful park and a few minutes walk down the road is an amazing array of delicious restaurants.
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Price per night from:CAD 177
Posted on Aug 25, 2026|Superior Lakefacing King Room
Guest User
I stayed in a lake view room, and this one offered excellent value for money. The price was affordable, the bed was very comfortable, and it was super convenient to walk to the Polynesian Spa for a soak. Free parking was available on the roadside, and their cocktails were absolutely delicious!
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Price per night from:CAD 178
Posted on May 16, 2026|Two Queen Room with City View
SZroujiamoHighly recommend this hotel in town! Parking is convenient, and there's a food street right downstairs. Our stay was fantastic; the environment was elegant and clean, the service was attentive and thoughtful, and the facilities were complete. The bedding was comfortable and quiet. Overall, the quality was excellent. Five-star recommendation!
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Price per night from:CAD 155
Posted on Apr 27, 2025
Guest User
The hotel's environment and location are excellent, and the underfloor heating is a great touch. The front desk made check-in feel very warm and welcoming, and check-out was smooth and hassle-free. I really wanted to give a 5-star rating.However, the breakfast experience was extremely disappointing. A female staff was busy clearing tables the entire time and provided no service at all. Many food items were already gone — we went at 8:10 AM, and breakfast was supposed to be available from 7 to 10 AM. There was no bread, no croissants, no apple pastries. As for fruit, only three pieces of orange were left, and they didn’t even have any pulp. I pointed this out to the staff member, and she simply told me that the breakfast supply was already finished, then continued tidying up without offering any help. But there were still over two hours left before breakfast was supposed to end! I was honestly speechless. I had no choice but to drive into the city center to buy some croissants myself. I don’t know if this was a cost-cutting measure or if they genuinely ran out of pre-frozen pastries, but either way, the experience was very poor. This was already our third time staying here, and the previous two visits did not have this issue.
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Price per night from:CAD 69
Posted on Apr 23, 2026
Bev and Jeff
We were staying in Rotorua because my mother in law had just passed away. Service was ok. The bed was too small and uncomfortable. If you move too quickly you could have rolled out of the bed
There was no toaster or microwave in the room. We had to buy toilet paper and then ask the next day at the desk as it was not provided when cleaned. We did not have a sign to put on the door asking for the room to be serviced
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Price per night from:CAD 43
Posted on Oct 14, 2025
Nick7
I stayed at this hotel recently. The location is excellent — very convenient and close to transportation and restaurants. However, the breakfast buffet was just average, nothing special. Also, the room wasn’t as clean as I expected; it could have been better maintained. Overall, it’s a convenient place to stay if location is your main priority, but the cleanliness and breakfast quality could use some improvement.
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Price per night from:CAD 118
Posted on Jan 6, 2026
KristinMW
I think this hotel was great value for the price we paid. It's literally a 10-15 minute walk from the Te Puia cultural center, which is the reason we fly into Rotorua for the day. 15-minute Uber ride from the airport and back, easy in and out.
Another benefit was the room size. I was able to get a one bedroom so my husband could get some work done while I relaxed in the adjoining room. Wifi was good enough for what we needed it for.
The included breakfast was... Meh. Quite lackluster. Probably one of the lesser quality breakfast buffets we've had in a while... But I wasn't expecting anything spectacular though. The place has older vibes with a stench in the air. I'm not sure if it was a sewage problem, or maybe it was wafting over from the geysers? But either way it wasn't pleasant.
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Price per night from:CAD 119