Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Outstanding
GGuest UserThe staff were incredibly nice and polite throughout our stay. The floors and surroundings were very clean and well-maintained, which made the place feel even more comfortable. And the sunset view? Absolutely magical such a beautiful and relaxing experience. Highly recommended!
However, I was very disappointed with the Trip.com booking and refund process. I originally booked two rooms, but one of the rooms was suddenly cancelled by the hotel and trip.com. It has already been 7 days, and I still haven’t received any update regarding my refund and its hard to contact them . What made it more frustrating is that the cancellation was not on my end — they were the ones who cancelled the booking, yet the refund process is taking far too long.
Because of this issue, I had to urgently look for another hotel and make another payment to cover our stay. I hope Trip.com and the hotel improve their room availability updates and customer service to avoid this kind of hassle for future guests.
AAnonymous UserEverything was fine from service to resort itself but the parking experience was terrible. They lack advance planning since we booked on peak days. They lack communication in handling guest to make sure all staying guest have a parking space.
GGuest UserThe room is good, smell nice and spacious.the bed is comfy.no view but you can book rooms with window view. The shower and bathroom is spacious. But you need to wash your bum with dipper because the bidet spray is connected to the shower but all in its nice to stay here in travelite express la union.😁 the staffs are friendy.When your using the elevator going up the staff need beep a card to use the elevator but going down no need. 🫠
GGold B. C.Will definitely come back! The place is very spacious with complete basic needs, it's great even for big families, company outing or team buildings. Each bed was provided with a towel and a blanket. They have a cooking area and a wide dining area. They also have a mini store inside the resort. Facilities are clean, room T&B and even the common CR/shower areas near the beach are clean. They also have a grill area and dining area near the shore. The shoreline is perfect with fine sand and it's less crowded, and expect to play with La Union waves. This is indeed a beachfront property. Also, they're very close to grape picking locations, you can try that activity, with wine tasting!
GGuest UserThis is my third time staying at Aureo and I'm satisfied so far. It combines the best of a beautiful and wide natural beach with a combination of pools that will satisfy each member of the family. My only gripe is that the waste bins are too small and some toilet stalls are too tight, i.e. the door is too near the edge, which can be difficult for taller guests. Service is excellent. Congratulations to management and staff!
GGuest UserThe room I got was on promo. And it did not disappoint for a solo traveler. Rooms are clean and has 24/7 info desk which were very nice and welcoming.
Would recommend this place and would consider re-booking the next time!
GGuest UserOn the positive side, Monliza Surf Resort is in a perfect location for those there to surf. My balcony directly overlooked Mona Liza break. The fresh water shower available as you leave the beach is a nice perk. The staff is also very approachable and helpful.
On the negative side, the hotel is very outdated and in need of a facelift. There are broken tiles In the bedroom and bathroom, threadbare sheets/towels, and the Wi-Fi is very inconsistent. Having said that, the price is reasonable for the fantastic location!
AAnneThe wifi signal was difficult in the pool area and we had to ask the front desk multiple times to fix the room wifi. The shower water was also very slow. The cafeteria has no onsite waiters, you will have to look for them in order to order. The aircon wasn't cold enough for a room that's for 4 pax so we had to ask for an extra fan in the room.
But the pool is good especially if you have kids. The beach area is also clean and not crowded so that's a good point. The food price is also affordable. The location if good for those who have private cars but i'll be quite far for commuters to find places to eat outside of the hotel.
GGuest UserI was transferred to the other branch which is in San fernando, The place is really nice 2 mins walk to go to the beach and 5-10 mins ride to san juan. The land lady is very accomodating will surely comeback.
What promotions are available for hotels with Parking in La Union?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.