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9.6/10
Amazing
GGuest UserThe hotel is located on the river bank, convenient to rent a boat for a trip to the turtle beach and ferry. The parking has to be searched next to it. And we had to wait a little, although we arrived a couple hours later than the 14-00
The hotel is very beautiful, stylish and charming.
There were problems with water, they were quickly eliminated.
Beautiful pool and good breakfast. Still very happy!!
GGuest UserWhat we liked: The hotel is super clean. Our room was great, big and beautiful. We walked with barefoot on the floor, because of the cleanliness. The bathroom big enough and clean. The products in the bathroom are from L'Occitane, a premium manufacturer of shampoos and cosmetics. The surrounding of the hotel is very pleasing. Everywhere colorful plants, flowers and trees. The setup is just amazing a little bit of Italy (Toskana) and Thailand. Carefully decorated with a high degree of pleasing details. The pool area is just as amazing as the rest. The pool itself is filled with warm water. There are enough towels and sun lounger. Don't miss the amazing sunset. Just beautiful. In summary, if you want to avoid the crowded place and appreciate privacy this is the place to be. Staff is very friendly. You get a fresh cocktail and a plate of fresh fruits as a welcome gift. What we did not like: As much as we liked the hotel the breakfast and the service was not able to keep u with the rest of the hotel. Breakfast with one word was catastrophic. To put it in perspective. The hotel has ”only” 11 rooms. So the amount of guest waiting for their breakfast is more than managable. They only had one official waiter. The selection was really bad. Some jams, which we did not like. Some sausage with eggs (turkish dish), olives. That's it. No chocolate cream or cream cheese. What really was disappointing was that we constanly had to ask for bread. It was as if they intentionally wanted to annoy the guests. As the waiter always brought one or two slices of bread. Even other guest were really pissed of. The ”highlight” was that we asked for orange juice, which was not fresh, it was packed. They did not tell us, that orange juice is not for free. So it came in surprise to us when we checked out. Nobody told us. This is a scam. They had filter coffee and instant coffee as well as coffee from a coffee machine. The filter coffee was for free. Unfortunately the filter caffee was not always available. Instead they provided us with instant coffee powder, which was also billed at checkout. Again nobody told us, that this will cost, let alone, that it is more than rude to sell instant coffee. In summary the breakfast does not match the price tag and is disappointing. Not a good way of starting into the day. Eating at the hotel restaurant is kind of gambling. There is no information available regarding the available dishes and of course price tag. You have to ask. And I can tell you, the price will depend on who is asking. This is ridiculous and does not suit the ”wanna be” high quality of the rest. The hotel is accessible by a gate. You drive with your own car into the premise. Driving in and out is annoying, as you have to wait until somebody notice that you want to drive in or out (precious time is wasted). In summary, this hotel could achieve 10 of 10 points, by changing litte. Breakfast is no rocketscience. Staff is really friendly but not always
AaleprenIt's in a very beautiful place. It wasn't bad at breakfast. The workers are giving you answers to all your questions, and we're happy to go back. There is no refrigerator in the rooms, but the store you can buy cold drinks is available just in front of the facility.
GGuest UserAt the side of the hotel, the caulous king's graves appear. The environment is very good. Greens and trees bar. The pool bar and restaurant are great. I wish we could have found the refrigerator and the heating heating for the bathroom in our first attempt. We had to enter the cleaning mode to find the chalet of the chat. I called the reception for this or other needs at midnight. But despite all these negatives, it's a clean, regular and very pleasant place. I'll go again.
GGuest UserA beautiful hotel near the embankment. From the balcony, the view of the tomb and the central street. The staff is very welcoming. You feel like home. Breakfast on the terrace on the roof. The view is excellent. The room is spacious enough comfort. No special drawbacks have noticed.
Ttimmocooper4 stars, once, a long time ago! Perfect location, nicely designed, but long past it's prime. The receptionist said he was tired, when I arrived, they only had 9 rooms occupied out of 78, the 2nd weekend of June. Extensive gardens, overgrown, and dotted with broken hotel furniture. Deluxe room, overlooking the garden mess, and the WiFi didn't work.
I asked for a kettle, but was told the management doesn't allow.....4 stars? An hour later Sumat ( super guy, trying hard) brought a kettle, but no cup. Cup arrived eventually. No water in the rooms. WiFi still not working, despite Sumats attempts. Then, the AC exploded and dumped 2 litres of water on the bed.
Had to wait 40 mins in the bar for a clean room ( and 70 were unoccupied).
My 2nd Delux room overlooked the carpentry work and staff area.
That evening I realised the light bulbs were not working, except in the bathroom. I gave up, and slept.
The following morning I opened the bathroom window, and it came off in my hands, as did the towel rail.
It's so sad to see a beautiful hotel fall apart, staff are demoralised, and have lost interest.
I escaped, as early as I could, and will not return.
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