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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
126 reviews
8.7/10
1 night
From €64
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9.1/10
Great
JJudymorningLobby and room look amazing. Elevators fast and don’t have to wait too long. The staff are friendly but we asked for laundry bags but waited for so long at least 40 minutes. Breakfast area is good and food was ok. But not that many options to eat. Location is great! So close to downtown. Parking fee I think is 39-40? It was ok but still don’t get it why we need to pay for parking fee when you stay in the hotel( but I guess most of hotels are like that) I wish they had paper slippers in the room.
AAlexFirst time in this hotel, quite good.
Good location, good room, separate shower and closet, coffee maker in room.
No parking, but there is a valet service. If you bring car you can park in the next block in Jefferson st, comfortable and reasonable price.
Housekeeping and waiting quite slow response for services.
Overall happy with the stay
YYero DaJThere appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe.
The location of the hotel was near to a number of bus stops for different directions.
The view from our room window was very poor, just an internal air well.
GGuest UserHotel was a smaller limited service boutique hotel. Locating was great for our needs (Trailblazers game) as we we're only a few minutes away from the Moda Center. The hotel is a minimalists dream. The room come across a a college dorm room, but is clean and uncluttered. It had a restaurant bar in the lobby with a Korean inspired menu. The bar draws locals from the area and had a really good vibe. Parking is $50 per night, but there options such as street parking with totals about $20 a day (Strange street parking rates...well strange to me at least 🤣) or parking garages near by for about half the cost of the hotel parking. The room rate was an awesome plus and the location made it a no brainer for us.
GGuest UserOne word: Perfect !
Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.
GGuest UserWe fly in from Hawaii, our flight delayed 3 hours, so we arrived at the hotel at 4am, the girl at the counter was walking towards outside and saw us entering the hotel with luggages without saying a word, we thought she was stepped out just a bit, and waited in the lobby, but she disappeared! There was another man in the lobby he tried to help us find her however no luck.
We were so very tired and waited in the lobby for half an hour, she finally came in and gave us the key of the room, it only took like 2 minutes.
If it were that simple, why not just handed the key to us upon our arrival, we tried to make phone calls, but the phone rang right in front of us in the counter with nobody inside, it's very very very frustrated.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
GGuest UserNice location to city tour, room was clean and bed was comfortable. I was surprised we need to make reservation for self park in advance otherwise had to valet park for $65 (no self park available).
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