2A, Jalan SS 21/37, Damansara Utama, Petaling Jaya, Selangor, 47400, MalaysiaView Hotel Details
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Guest Reviews of Somerset Damansara Uptown Petaling Jaya
9.2/10
Great
90 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.0
Service9.3
Cleanliness8.9
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All reviews(90)
Positive reviews(85)
Reviews with photos/video(10)
Awesome stay(16)
Awesome rooms(14)
Friendly staff(12)
Clean and tidy(10)
Near shopping area(10)
Convenient for shopping(5)
Negative reviews(4)
육식이러버
Premier One Bedroom Apartment
Stayed in Mar 2025
Business travellers
46 review
9.0/10
Great
Posted on Apr 15, 2025
All was good but this time some of the facilties were broken and a dead bug in fridge. All were Health with good speed and good service.
Response from Property: Dear 육식이러버Greetings from Somerset Damansara Uptown Petaling Jaya.It was a great pleasure having you stay at Somerset Damansara Uptown Petaling Jaya. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Please accept our sincere apology for the inconvenience you may experience in regards the shower head. I have taken note and convey your feedback to the Engineering departments concern for their improvement plan. Please be assured that we will continue in our improvement efforts to provide excellent service and products to our residents.Once again thank you for your time and valuable feedback. Should travel bring you back to Petaling Jaya, please do not hesitate to contact us and we will be delighted to assist you with your travel arrangement.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
Phearum Phourng
Premier Two Bedroom Apartment
Stayed in Jan 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Nice environment, on the big street, city views, clean, good accommodation and services. It is the recommended place if you come to Petaling Jaya.
Response from Property: Dear Phearum Phourng,Thank you for your kind words! We're delighted that you find our place spacious and love the view. We hope you have a wonderful time during your stay with us!Regards, Wilson Low| Residence Manager
labyulabyu__
Premier Studio
Stayed in Jan 2025
Family
20 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Stayed here before for work and now staying again with family. Although I booked the smallest room it was still very large for us, as it is apartment styled there was also many amenities and facilities to use. Honestly price wise (considering the room size & facilities) is not bad as well! Always love to stay in this area as well because there's a mall (connected to this hotel directly) and so many good food in the neighbourhood. Would recommend this area for people staying in KL who wants to try more things than Bukit Bintang/KLCC :)
Response from Property: Dear labyulabyu,Thank you for your kind words! We're delighted to hear that you appreciated our convenient location next to the mall and the variety of dining options nearby. It’s always wonderful to know our guests enjoy the accessibility and amenities in the area. We look forward to welcoming you back for another great stay! Warm regards, Wilson Low Residence Manager
Reissasa
Premier Studio 1 King bed
Stayed in Jan 2025
Booked for others
3 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The rooms are very clean and serviced daily with other facilities i.e. outdoor pool, gym and self-service laundry. Beds are very comfortable. Staff members are always very helpful 24/7.
Nearby there is a licking good nasi lemak .
Response from Property: Dear GuestThank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements.We look forward to welcoming you back for another seamless experience soon!Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
Suliman
Premier Studio 1 King bed
Stayed in Jan 2025
Couples
1 review
9.5/10
Amazing
Posted on Feb 23, 2025
The stay was very good. A lots of good foods u can find just by taking a stroll outside. Down side of it if u stay longer u need to pay to use the laundrette.
Response from Property: Dear Suliman,Thank you for your kind words! We're delighted to hear that you appreciated our convenient location and the variety of dining options nearby. It’s always wonderful to know our guests enjoy the accessibility and amenities in the area. We look forward to welcoming you back for another great stay! Warm regards, Wilson Low Residence Manager
Buzz Bee
Premier Two Bedroom Apartment
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on May 12, 2025
Convenient as connected to shopping malls and eateries. Service is superb.
Response from Property: Dear Buzz BeeThank you for taking the time to provide us with a review of your recent stay at Somerset Damansara Uptown Petaling Jaya.My team and I are gratified to receive your positive comments in regard to the overall experience of your apartment.We look forward to another opportunity of welcoming you back for a flawless stay in the near future.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
doondoon
Premier Studio 1 King bed
Stayed in Jan 2025
Solo travellers
3 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Overall is good. And the room is clean and attach w kitchen
Toilet is big and clean
Response from Property: Dear doondoon,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us and love the facilities provided. We strive to provide the best possible service to all our guests, and it's rewarding to know that we were able to meet your expectations.Thank you and regards,Jacky ShangOperation Manager
Guest User
Premier Studio 1 King bed
Stayed in Feb 2025
Family
4 review
8.5/10
Very Good
Posted on Mar 9, 2025
The smells from the wardrobe seems have to be more aware of.
Response from Property: Dear Guest,Thank you for sharing your feedback with us! We sincerely apologize for any inconvenience caused by the odor in the wardrobe. We take cleanliness and guest comfort very seriously, and we'll be addressing this issue to ensure a more pleasant experience for future stays. We appreciate your understanding and hope to welcome you back soon!Warm regards,Wilson LowResidence Manager
Su
Premier Studio 1 King bed
Stayed in Sep 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Oct 6, 2024
friendly staffs, facilities are well maintained, high floor studio with unblocked view is nice, there are a lot good food and massage place nearby, downstair is a big mall, so you can get what you need without walking our from the building, highly recommend!
Response from Property: Dear Su,Thank you so much for your kind words and recommendation! We're delighted to hear that you enjoyed your stay, especially the unblocked view from the high-floor studio and our well-maintained facilities. It's wonderful to know that our convenient location with nearby food spots, massage places, and the big mall right downstairs added to your comfort. Our team takes pride in providing excellent service, and we're happy that it made a positive impact on your stay.We look forward to welcoming you back again soonWarm regards,Wilson LowResidence Manager
Anonymous User
Premier Studio 1 King bed
Stayed in Apr 2024
Couples
97 review
10.0/10
Outstanding
Posted on May 13, 2024
I like this hotel very much.. surrounding so many food.. recommend
Response from Property: Dear Sir/Madam,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager
Guest User
Premier Studio 1 King bed
Stayed in Jun 2024
Family
9 review
10.0/10
Outstanding
Posted on Aug 2, 2024
Nice places to stayed in..rooms are clean and big... reception liyana...siti...Sara and Henry were friendly... security and guard are friendly too..love the gym there
Response from Property: Dear GuestThank you for taking the time to share your stay experience at Somerset Damansara Uptown Petaling Jaya!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely, Wilson LOW | Residence Manager Somerset Damansara Uptown Petaling Jaya
Jeff
Premier Studio 1 King bed
Stayed in Dec 2023
Business travellers
49 review
8.0/10
Very Good
Posted on Feb 28, 2024
Nice spacious room. Easy access of many F&B options around the hotel.
Response from Property: Dear Jeff,Thank you very much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. Looking forward to hosting you again.Regards,Wilson Low, Residence Manager
Florence
Premier Studio 1 King bed
Stayed in Apr 2024
Couples
1 review
9.5/10
Amazing
Posted on May 10, 2024
This is our second time staying at Ascot Somerset. Extremely convenient to commute around and plenty of good food across the road especially the Hokkien Mee at the end to the right. The roast duck at the same stall is definitely not to be missed with its tender and juicy meat. I bought one full duck for myr78 to bring home to Spore to share with the family. Highly recommended.
Response from Property: Dear Florence,Thank you so much for choosing to stay with us again at Somerset Damansara Uptown Petaling Jaya! We're thrilled to hear that you found our location extremely convenient for getting around and enjoyed the abundance of delicious food options nearby. Your recommendation for the Hokkien Mee and roast duck at the stall is greatly appreciated- we'll be sure to pass along the compliment! We can't wait to welcome you back for another fantastic stay, and perhaps another delicious culinary adventure!Warm regards,Wilson LowResidence Manager
Guest User
Premier One Bedroom Apartment
Stayed in Apr 2024
Couples
6 review
8.0/10
Very Good
Posted on May 6, 2024
Well located at the shopping mall , many restaurants and bistros around, only thing is too pricey
Response from Property: Dear Guest,Thank you for your feedback! We are delighted you enjoyed our convenient location near the shopping mall and variety of dining options. We'll definitely take your comment about pricing into consideration. We hope to welcome you back soon!Warm regards,Wilson Low Residence Manager
Eng Hwa
Premier One Bedroom Apartment
Stayed in Sep 2023
Couples
3 review
10.0/10
Outstanding
Posted on Oct 23, 2023
Enjoyed the stay. Nice, spacious clean room. Great location with plenty of eateries around. Kang from the front desk was especially helpful in resolving issues i had.
Response from Property: Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay with us.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience. We will share the compliment with the team for continuous improvements.We look forward to welcoming you back for another seamless experience soon!Regards, Wilson Low - Residence Manager