Phi Phi Islands Ao Nang 4-star Hotels

That was only 1 night in this beautiful hotel. Location is the advantage, rooms are clean and neat, breakfast was very good, bunch of choices of what to eat. Beautiful pool outside which is available from 7am till 8pm. Also, a lot of 7elevens around, so it will be not a problem to make a groceries before u go to sleep after a long day. Only one thing - there was a stinky smell in a bathroom sometimes. In a nutshell, this hotel is very nice choice even if you’re planning to stay for a week or more.

Rooms, services and locations are good. Only problem is the noise.  Unfortunately we were located in building #2 with a room directly on the street. Very noisy until 23:00 and start again early morning. The hotel location is good but make sure to ask for a room far from the street. Avoid also the rooms near the swimming pool as music is loud, hard to relax by the pool. If you plan to read books or even work on your emails, stay away from the loudspeakers. Breakfast is good but a lot of improvement could be done to improve the customer experience. Eggs station is in the middle which mean customer’s are queuing in the middle and blocking the way.. Would be much better for the customer flow if eggs station is on a side. Easy at no cost. Only three coffee machines for a large hotel. That could be fine if it was efficient machines. I’ve never seen so slow coffee machines. Makes no sense to have a full cup of Americano. I waited 20 minutes for a coffee until it run out of water and coffee beans empty. All customers in the waiting line complained about the speed. Yes it is holidays and we have time but while family had breakfast, I was queuing for coffee ! Espresso was fast but when other customers took Americano or Cappuccino, it is incredibly slow.  Room wasn’t ready before 15:30. Very noisy street, building 2 is probably the worst. Room 2307 electrical plugs doesn’t work. Only one out of four could be used. We use two flat connectors type. Would be great to replace plugs. Water in the alley from room 2305, 2303 every morning, certainly after the guest showers.

I was holding off writing this review, but the hotel has had 3 days to respond to my email, which was ignored, so here goes. The hotel itself is great. The location is the main selling point. The room we had was a villa near the sunrise side and although it was a bit dark it was a good size and had everything we needed. The problem I had, and have not received a response regarding, was the airport pickup I arranged with the hotel. We've traveled a lot as a family in Thailand and use Bolt/Grab regularly but as we needed a driver from Phuket airport right to the hotel I decided to book directly with the hotel and pay the extra price as I presumed they'd send a professional driver and the extra money would be worth it for a mote reliable service. Around 45 mins into the drive, my husband had to shout at the driver as he had fallen asleep whilst driving. In the van, we had our 8 year old son and my parents in law. So we all spent the remaining 1.5 hours paranoid, and all staring at the driver to check, he was awake. He was constantly on his phone, replying to messages, and the incessant notifications were super annoying. I can't conform this as the hotel is ignoring my email, but I suspect that rather than sending a driver they'd employed, they had just booked a tour operator from Phuket. I could have done this myself for much less than they'd charged me, but like I said, I presumed that booking with them would give me a bit more safety and security. On the way back to Phuket, we took a speedboat, which was a much better experience, and I'd recommend this rather than a driver. So for the fact that my family was put in a dangerous situation, I will not return to the hotel.

I recently stayed at what was advertised as a 4-star hotel, but unfortunately, my experience was far from impressive. The lobby area looked pristine, and the hotel certainly took pride in its public spaces, but the room left much to be desired. When we walked in, it was immediately apparent that the room was not cleaned thoroughly. It seemed like they cleaned around the room rather than doing a deep clean. There were dead bugs on the wall, which was pretty off-putting, and the hand-held bidet was in an unacceptable state. It wasn’t cleaned before we arrived, nor was it attended to during our stay. For a hotel that supposedly offers a high standard, these oversights were shocking. Given the hefty price we paid—more than what I’ve spent at 5-star hotels—I expected far better. The room itself was disappointing and clearly not maintained to the standard one would expect from a hotel of this supposed calibre. For the money, this hotel did not deliver the quality it promised. Adding to the disappointment, the breakfast experience was just as underwhelming as the room. The hotel proudly claims that their bakery items are baked in-house, even displaying this in the restaurant—but this couldn’t be further from the truth. There wasn’t a single trace of fresh bakery aroma, and the items served looked and tasted like they came straight out of a supermarket package. The overall breakfast selection was poor, lacking variety and freshness. Despite having paid for it as part of our stay, we ended up choosing not to eat there after the first attempt. The tea was weak and flavorless, and the machine-made hot drinks were almost undrinkable. Adding to the disappointment, the breakfast experience was just as underwhelming as the room. The hotel proudly claims that their bakery items are baked in-house, even displaying this in the restaurant—but this couldn’t be further from the truth. There wasn’t a single trace of fresh bakery aroma, and the items served looked and tasted like they came straight out of a supermarket package. It’s incredibly frustrating to pay premium prices, expecting 4-star quality, only to receive service and amenities that wouldn’t pass for a 3-star. This stay was a major letdown from start to finish.

Loved the room. Access to pool from room is recommended. Breakfast was delicious and a good variety. Good walking distance from everything. Great view of the mountain and off the main road if you book in the building at the back.

We stayed in the villa P123 on the ground floor. It has a decent sea view from the patio but is very close to the nail salon that blocks the view from the window. there is a second unit above and the first night thw upstairs neighbors had kids that ran around the room a lot whuch was quite annoying, so maybe ask for an upstairs unit if you are sensitive to noise. Everyone was very friendly except one receptionist. I can't remember his name, maybe Sun. He didnt smile or greet us when we arrived, just harshly put a clipboard in front of me and asked me to fill in the paperwork. It was a very bad introduction to the hotel and I was worried that we picked the wrong hotel. Fortunately, everyone else is quite nice. Not truly professional and some of the wait staff were a bit negelegent or got impatient during peak hour dinner service, but that is more understandable than the recption being so cold. we unfortunately had the same receptionist on check out and he was just as cold so i can't blame it on a bad day. So the rest of the staff are nice and helps quickly when we asked about the airconditioner leaking and greeted politley whenever we passed, the other receptionists always look up and smile and said hello when we were in the area. The breakfast was good and varied each day. the bed was comfortable and there was a double bed and single bed which was convenient for our family. thw room was cleaned daily at about 3pm. we only recieved clean towels on the first 2 days and the next 3 days our towels were not changed, not sure why. the shower water was sometimes cold, we thought maybe because the power goes off whenever you leave yohr room (no alternative to this situation). then we thought maybe we share a geyser with the upstairs neighbors and they finished the water...couldnt figure it out the air con worked but needed to be cleaned twice to continue working or it would leak heavily. the location is ideal. only a small road separates you from the beach. the longtail boats to get to the othwr islands is nearby. the busy restaurant and bar street is close enough to shop at but not close enough to create noise and a diaturbance at night the hotels restaurant food is better than most of the other places, though Le Medusa restaurant next door was our favorite. the pool is beautiful, unfortunately closing early at 6pm. I would stay in this hotel again and don't regret booking it. None of the issues were big enough to concern us, I just wanted to write a useful review.

A nice boutique hotel here along Ao Nang Beach, Krabi. The hotel is facing the Ao Nang Beach, and of course the view is awesome. Very close to nearby restaurants, and youre muslim travellers, there are restaurants just outside the hotel to feast on. The hotel is great and we book a room facing the garden side. Basic amenities is given, but it is recommended for you to bring your own shower gels and shampoo. There’s no iron provided in rooms, but they have a laudry room with ironing facilities on the ground floor. The breakfast is charged 250baht per person, but for us the spread is too basic, and you can opt to find other choices in the town. The hotel is also very near to Ao Nang Landmark Night Market only 4 minutes of walking. For us its a good deal to stay at this hotel and surely will come again (with bringing my own hairdryer, as i dont know whether its the hairdryer or the water quality, as my hair is fried and so coarse during the stay😅).

We are definitely will back to the hotel. Firstly, it’s amazing and friendly staff. Secondly, the hotel everywhere looks clean. Also, we can use parking And amazing room 🔥

Staff is very friendly and welcoming. Lots of restaurants and laundry stores around. There is also a great cafe called Lekkar close to the hotel. Breakfast is good and they have a “green day” incentive which if you opt in, you can get beverage credits. Only one thing to note, if you’re visiting during rainy/monsoon season and will walk around… the front walkway gets flooded, it even reached to ankle height. But if no rain, hotel is great :)

Amazing service staff. They were able to help us sort out last minute accommodation during the busy Chinese new years. We had to switch rooms to make it work, but the staff was so great to help us get creative so we could make it work! 1 minute walk from the landmark night market. We really love loved the location! Right across from the beach. Pay the extra for a sea view with jacuzzi!!! You won’t regret it. The only reason 5 stars was not given is due to the GYM. It’s basically a couple of free weights, a bench, elliptical and treadmill. The cable machine was broken. They really should invest in some equipment that works. And even upgrade everything in there to match the luxury of the rest of the hotel. Hopefully next time we come back we will see this improvement! Overall a great stay!