47 บางคณฑี 36 Soi Madsayid, Rawai, เมือง, Mueang Phuket, Phuket Province, 83130, ThailandView Hotel Details
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Kraam Silhouette Hotel and Cafe Phuket Guest Reviews
4.4/5
Very Good
91 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(91)
Positive reviews(86)
Reviews with photos/video(49)
Friendly staff(31)
Classy environment(15)
Quiet & comfortable(15)
Convenient location(11)
Awesome amenities(8)
Great location(7)
Great value for money(6)
Strange smell in room(5)
Negative reviews(5)
Guest User
Deluxe Double Room With Pool View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Hotel is very clean and fully facilities. The staffs are very kind, helpful and they provide the best service. The place is quiet and perfect. There have very good wifi .We can order food which is very delicious and clean. I would recommend to stay at this hotel.
Response from Property: Dear Guest,Thank you for your kind words. We may be a small hotel, but we always do our best to make sure our guests have a great experience. Many people enjoy the peaceful, cozy vibe here, and although we’re a bit off the beaten path, we try to make things easy by offering simple food for convenience.Thanks again for choosing us, and we’d love to have you back anytime!Best regards,KRAAM
Guest User
Superior Standard Room
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Mar 2, 2025
We were welcomed with a room upgrade!
The hotel is quiet, with no turists in the neighbouring area, only locals. We enjoyed it but it would have been far from everything without renting a scooter/a car/organize a taxi.
There is a big gym very close to the Hotel.
Service was good, with friendly receptionist/owner AND cat.
The room was clean, spacious and we enjoyed the terrace and the hills view.
The bathroom was also good.
Response from Property: Thank you for your kind feedback! We're so glad you enjoyed your stay and appreciated the service and peaceful atmosphere. It's always great to hear our guests had a relaxing experience. We hope to welcome you back in the future!
Response from Property: Thank you for choosing to stay at KRAAM Guesthouse. Our guesthouse is located near Chalong Pier, close to a peaceful mountainous area, with the famous Muay Thai gym next door. This allows you to experience Thai culture while also enjoying the tranquil atmosphere of the mountains. We look forward to seeing you again next time. Wishing you a pleasant journey!
Guest User
Superior Standard Room
Stayed in Feb 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 24, 2024
Nice place to visit, I love the colors of this place and love to talk to Mr.Wang.
Al so not forget to mention the Black Cat who came to take care us at the lobby.
Response from Property: Dear guests: Hello! Thank you for your love and recognition of us. We will always work hard to create a warm and comfortable stay experience for travelers. We hope that we can add joy and touch to your holiday. Your evaluation is very important to us and we look forward to your stay again. !
anne0606
Deluxe Double Room With Pool View
Stayed in May 2024
Solo travellers
17 review
4.5/5
Great
Posted on Jun 2, 2024
Nice room ..
Response from Property: Dear guest, thank you for your feedback. We are truly happy that you like our room. If you are ever in this area, we would love to host you again!Kraam
NazirulSyafiq94
Deluxe Balcony Room With Pool View
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Pleasant stay at Rawai, and lots of halal foods for muslim travellers
Response from Property: Dear guest, thank you for youe feedback. Our hotel provides a pleasant and quiet environment for guests, and there are many different restaurants near the main road which takes 6 mins ride. We are happy that you are pleasant and welcome to kraam again!
Sunny Trip
Superior Standard Room
Stayed in Jan 2025
Couples
4 review
4.5/5
Great
Posted on Mar 4, 2025
Nice and clean
Response from Property: Thank you for your kind words! We’re happy to hear you enjoyed your stay, and we hope to welcome you again soon!
Messili
Premier Bathtub Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 29, 2025
All was amazing
Response from Property: Thank you so much for your great review! We’re thrilled to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future!
Guest User
Deluxe Balcony Room With Pool View
Stayed in Feb 2025
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 29, 2025
Love it 🖤
Response from Property: Thank you! ❥(^_-)
Andi_Ger
Premier Bathtub Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 18, 2025
A wonderful stay in a cozy, family-friendly atmosphere! The hotel exudes warmth, not least thanks to the sweet cats that bring smiles everywhere. The rooms are tastefully furnished and offer a high level of comfort. I would gladly return anytime – highly recommended!
Original TextTranslated by Google
Response from Property: Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed the cozy, family-friendly atmosphere and the company of our sweet cats. We truly operate like a guesthouse and aim to make every guest feel at home. We can’t wait to welcome you back anytime! Your recommendation means the world to us. 😊
Alyssaduo
Premier Bathtub Room
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Clean and hygienic, quiet in a busy area, the service attitude is particularly good, especially the hotel secretary Jacky will take the initiative to help clean the bathtub 👍The location is in the village, but it is very convenient to go anywhere with a motorcycle
Original TextTranslated by Google
Response from Property: 感謝小姐姐選擇入住Kraam,也感謝你贈送的茶葉,Jackie祕書表示很榮幸她能為你們進行room service,歡迎下次再來!
Yangerpi
Superior Standard Room
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
I booked it by accident for one night. There was a Chinese receptionist. It was very quiet, clean and tidy. It is the best choice for accommodation when you come to Phuket. It is convenient to take a taxi. The same environment is much cheaper than the three major beaches.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住克拉姆民宿!我們的民宿位於查龍碼頭附近,便於出海。雖然位置稍微遠離大馬路,但恰恰坐落在寧靜的山區,您可以在這裏享受一份難得的平靜與自然氛圍。非常感謝您贈送的水果,也很開心能和您暢談。期待您的下次光臨,祝您旅途愉快!
Guest User
Deluxe Balcony Room With Pool View
Stayed in Dec 2024
Booked for others
6 review
5.0/5
Outstanding
Posted on Feb 10, 2025
It's the room I like. The service is very good, especially the girl in the photo, who is very gentle and polite.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住克拉姆民宿:我們民宿位於查龍碼頭附近,方便客人出海,同時靠近安靜的山區,讓您在學習潛水的同時也能享受安靜的山區氛圍。酒店還有會中英文的小姐姐隨時為您解決任何吃住玩樂的問題。期待您的下次光臨,祝你旅途愉快。
Laddalingnoi^_^
Deluxe Double Room With Pool View
Stayed in Dec 2024
Family
2 review
2.7/5
Posted on Jan 9, 2025
We booked two rooms for 4 days and 3 nights. The hotel is quite old. The actual appearance is quite different. Our room downstairs has a view of the swimming pool. The room door is not good. It takes a long time to open and close. We informed the staff but they did not help. We will have to keep trying. The room smells musty. We can't get a refund after booking, so we have to endure it. Our solution is to remove the air conditioner and clean it ourselves. It is dusty and thick. It is like our life has been cleaned before. We are curious and very sad. But after cleaning, it is better. We went to Grace and it is empty. The musty smell is gone. We survived. They did not clean, did not refill paper or water. But if you ask for it, the room next door smells like cigarettes when you leave the room.
Another room of the children and grandchildren, the second floor room has a balcony with a view of the swimming pool. The door is locked but it seems like it is not locked. We have to push hard to lock it.
We did not feel very safe but we got through each day.
However, on the second day of our stay, the staff started cleaning the area around the hotel. There is food and coffee for sale, but we did not try it.
We went to eat local food.
There are only 3 parking spaces in front. But overall it's okay, not too bad, acceptable.
End of review
Suggestion
I'd like the hotel to clean the air conditioner, it would be great.
You can also fill the toilet paper with water and leave it in front of the room.
Pros: The bed is big and soft.
Original TextTranslated by Google
Response from Property: Dear guest, First of all, we would like to sincerely apologize for the problem with the door. We understand that closing the door may require a little patience due to the long use of the lock. However, please be assured that our hotel is safe and quiet, and all staff are reliable regarding the room and air conditioning. If you encounter any problems, you can always inform us. We will be happy to help. You can inform the front desk if you need drinking water, tissue paper or other amenities when you leave the room. We will deliver them to your room. We are truly sorry for the misunderstanding in communication that occurred and apologize for your experience not being as expected. Thank you for your understanding and we hope to have the opportunity to serve you again in the future. Best regards, Kraam
Guest User
Superior Standard Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very good, arranged a room on the first floor for us, open to the swimming pool, this hotel is also run by Chinese, almost all the staff can speak Chinese, very good, next time I come, I will definitely stay a few more days
Original TextTranslated by Google
Response from Property: 感謝您的友好評價,能夠在海外遇到同胞,實在讓人倍感親切,真是緣分。我們位於查龍碼頭附近,坐落於寧靜的山區,您可以在這裏體驗泰國文化的同時享受山間的靜謐。酒店採用了藍色系的地中海風格設計,希望能為您帶來與眾不同的居住體驗。一樓的泳池景房緊鄰泳池,方便客人游泳及拍照。很高興您在這裏度過了愉快的兩天,期待您的下次光臨!