Guest User
March 29, 2025
I had the most unforgettable stay at this hotel for 2 nights and 3 days – it truly exceeded all expectations. From the moment we arrived, I was blown away by the sheer beauty of the place. The hotel itself is a perfect blend of elegance and comfort, with breathtaking terraces that open up to a stunning view of the lake surrounded by majestic mountains. It’s the kind of view you never get tired of. Our room was spotless, modern, and thoughtfully organized – everything you’d want for a peaceful, comfortable stay. The pool area was another highlight: spacious, relaxing, with a cozy bar right there. Two charming bartenders made sure we always had everything we needed, adding to the laid-back yet luxurious vibe of the space. The breakfast that came included with our stay was absolutely delicious – a wide variety of fresh, flavorful dishes that changed slightly each day. Everything was well-prepared and beautifully presented. It was the perfect start to every morning. But what really makes this hotel special is the staff. I can’t say enough good things about them. It genuinely feels like they never sleep – always present, always smiling, always ready to help. They went above and beyond for us more than once. They helped us arrange tickets, gave advice on what to do around the area, and even booked a spa appointment for me at an external salon (not their own!) and made sure I got a discount there. The day we had to check out, we needed to leave early – at 6:40 AM – and even though breakfast officially starts at 6:30, they had everything ready by 6:10 just for us. They even called to remind us, handed over our bus tickets, and packed generous lunch boxes at no extra charge. That level of care is something I’ll never forget. Truly a five-star experience in every sense – I’d come back in a heartbeat.