"Always a lovely experience, great location, fantastic food and superb friendly staff."

"As frequent visitors to Poole, we often stay in a nearby caravan park as we have a dog - they wouldn’t let us book an extra night when our plans changed, so we came here. Discovering that Travelodge allow dogs was a bit of a revelation! Check in was easy, although I felt the receptionist probably didn’t like dogs that much. I think there was supposed to be a water bowl for him in the room, but it was a good job we had bought our own, as there wasn’t. Basically I feel like this is just a standard room, but you pay extra for a dog, which is fine, and although he wasn’t allowed in the restaurant, they did let us sit with him in the small seated area next to the bar so that we could have a drink. The hotel is situated on a busy road and there wasn’t really anywhere close by to walk doggo - we did go down to the roundabout and through the underpass (not a pleasant walk) to ask at the Fleetsbridge pub if we could eat there, but they unfortunately didn’t allow dogs, so we had to improvise a bit with dinner. The room was mostly clean, there was a slight lingering smell of urine in the bathroom, but overall just a standard Travelodge - quite new, I think. The road noise wasn’t too bad. I would have worried about getting in and out late at night as I believe they lock the gates - the hotel is next to several office blocks."

"There is not enough parking at this hotel. We arrived off the cross-Channel ferry late on a Sunday evening to find the car park full. The receptionist said we could park on the adjacent Asda supermarket car park until the store opened in the morning. When we got home we received a £100 car parking charge as apparently overnight parking is NOT allowed at Asda. This turned a budget overnight stop into a significant expense. The staff need better information to direct customers to a public car park in the area. Some general customer service training wouldn't go amiss, either. None of the staff we encountered were friendly or welcoming. I have never experienced anything like it and I will definitely not stay again."

"Great location and good breakfast. Rooms are clean and spacious."

"Great location with ample parking on site. Nice indoor and outdoor pools with access to beach and right next to chain ferry. Breakfast service was pretty abysmal. Coffee machines constantly out of service and poor breakfast selection not adequately replenished and mostly cold."

"The staff were very polite and tried quite hard, however, our glasses when ordering a drink were very dirty and the service in the restaurant very slow. They were busy , so we would give the benefit of doubt on that one. What was very disappointing though, was the fact that you had to have the air con on as it was so hot, it was obviously faulty and made so much noise that neither of us could sleep. We have been to the hotel a couple of times and feel it’s now getting a bit tired."

"Lovely hotel great position lots of interesting places to enjoy"

"I think the WiFi was so bad.The soundproofing is poor, and I can always hear the neighbours talking and their footsteps on the floor"

"Service is okay. Food was good. Overall experience is okay."