Casas Heddy, Well-Being Resort

Worst hotel ive ever been to, arrived at 11pm on the Sunday night checked out the Monday morning at 9am, the place is so outdated I felt like I went back in time to the 70s, only positive the staff were really nice, avoid at all costs...

I was very disappointed with my stay. 😥 Several of the staff were lovely, but there were a few things which negatively affected my experience: 1.my friend had asked for a room next to me but she was placed far away on a dark lit pathway. 2.inbetween us there were many rooms empty it felt like a ghost town and scary walking at night. 3.at night no staff could be seen anywhere, when there was a power cut at midnight there was noone around at all. For a lone female traveller this wasn't good enough. 3. At the bar there wasn't any big bottles of water one day, the shops where at least 15 mins walk away. 4. The sachets of teas and coffees were never replaced when I attempted to get some more from the restaurant I was told off. 5. This morning when we left at 7.45 am breakfast was all out we had paid for the day, but we were not allowed to get anything to eat not even a croissant 6. It felt uncomfortable even helping myself to a coffee being watched 7. The evening bar closed at different times and twice we missed it. 8. I wasn't allowed to have a coffee on my sunlounger which I had never experienced before. This was supposed to be and advertised as a healing trip but it felt as though as soon as you checked in you were abandoned. I had emailed the hotel before my stay to say that this was what I was coming for as had some family trauma and bereavement.

A lovely tranquil location just a 15minute walk downhill to the Old Town (takes a bit longer back uphill). The accommodation is extremely clean and our room was set up as a twin, with a fridge, kettle and desk. The bathroom was fitted for people with disabilities which meant a lot of water on the floor after showering. It was difficult to then not walk water back through the bedroom. This was a minor niggle. Breakfast was included in stay and a huge selection was on offer. The only complaint would be that the hot breakfast was not particularly hot, although the staff are aware of this and hope that this will be rectified following their upcoming refurb. The staff we encountered were all lovely and the grounds are very well maintained. I would definitely recommend staying here.⭐️⭐️⭐️⭐️

Nice place to stay. Lovely breakfast each morning. Just to far out of town with a very steep hill. Not a easy walk back up suggest getting a taxi back. Staff were really pleasant and helpful, lady on the desk alot not sure of her I think maybe Benke, she was amazing.

I'm in a wheelchair as I have multiple sclerosis stop. I choose this resort because it is highly recommended for people with mobility issues. It's in a quiet location, not for party goers. But it was brilliant. Accessible chalets, pool with a ramp, and fab staff. I highly recommend Marianne the physio. I'll be back as soon as possible!

Really quiet location, very clean accommodation, very friendly staff, outdoor pool lovely and warm because it is heated. Food well presented and not to bad but we chose to eat out mostly. Some evening entertainment and it was good.taxis were cheap about 5 euros to the old town although it is only a short walk about 20 minutes all down hill, get a taxi back to save the uphill pain if you are older and unfit like we are. This accommodation suits the more mature and does not have much to offer for youngsters. No shops in the immediate vicinity. The air conditioning in the room was first class and easy to regulate. We would certainly recommend this complex and would re visit without hesitation.