PQQ4+M54, Rizal Avenue, Puerto Princesa, Palawan, 5300, Philippines
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10/10
Альбина_
8.5/10
Rommyz
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Exterior (7)
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10/10
Guest User
6.0/10
UDRAdventures
Dining (12)
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8.5/10
Guest User
10/10
arissston
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Public Areas (28)
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10/10
Fatima Ibrahim
6.0/10
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10/10
Talusha
6.5/10
Michelle Bauyon
8.5/10
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8.0/10
Guest User
10/10
Альбина_
10/10
Fatima Ibrahim
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10/10
Fatima Ibrahim
6.0/10
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1 night
Guest Reviews of Fersal Hotel - Puerto Princesa
8.9/10
Very Good
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service9.2
Cleanliness9.1
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Couples
1 review
8.0/10
Very Good
Posted on Feb 11, 2025
Pros:
- friendly staff, they never fail to greet or smile when we cross paths
- spacious room
- no charge for extra blanket
- satisfying meals every breakfast
- place is near the airport
Cons:
- the air conditioner is noisy when it’s turned on
- weak water pressure from the bidet
- takes a long time to refill water in the dispenser
Response from Property: Thank you for your detailed feedback! We're thrilled to hear that you enjoyed the friendly staff, spacious room, satisfying breakfasts, and convenient location near the airport. We also appreciate your comments about the air conditioner, water pressure, and water dispenser, and we’ll make sure to look into those issues to improve your experience in the future. We hope to welcome you back soon for an even better stay.
Takuuuu
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
7 review
10/10
Outstanding
Posted on Jan 29, 2025
HI, I stayed there with my friend doe two nights, that was insane. people who working in there were so kind and had good hospitality!! you should decide to stay there if u are searching hotel around airport!! appriciate it
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear you and your friend had such a great experience with us. Our team truly appreciates your kind words, and we're so glad you enjoyed the hospitality. We hope to welcome you back whenever you're in the area again.
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travellers
2 review
6.0/10
Posted on Mar 1, 2025
The service is good ,employees are very acommodating worth the price
Response from Property: You're welcome! If you need anything else, feel free to reach out. We're always happy to help. Looking forward to your next stay.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 1, 2024
Overall the experience was fine. The shower head has a leaking gasket. At that time the staff was dealing with heavy work load since there were many bookings by athletes.
Response from Property: Thank you for your feedback! We're glad to hear that your overall experience was fine. We apologize for the leaking shower head and appreciate you bringing it to our attention. We understand that our staff was busy with the increased workload, but we’ll make sure to address any maintenance issues promptly. We hope to welcome you back soon for an even better stay.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
2 review
9.5/10
Amazing
Posted on Dec 19, 2024
Nice location, very clean and spacious, staff are friendly and accomodating
Response from Property: Thank you for your kind words! We're glad you enjoyed the location, cleanliness, and spaciousness of the hotel, as well as the friendly and accommodating service from our staff. We hope to welcome you back soon.
Ailene L Ballos
Deluxe Queen Room
Stayed in Jul 2024
Couples
3 review
10/10
Outstanding
Posted on Aug 29, 2024
Nice!
Response from Property: Thank you so much for the perfect rating! We’re thrilled to hear that you had a fantastic experience. We look forward to welcoming you back in the future.
UDRAdventures
Deluxe Double Room
Stayed in Feb 2024
Business travellers
11 review
6.0/10
Posted on Mar 3, 2024
Nice hotel. Basic ameneties. Breakfast is okey service basic.
Response from Property: We are happy that you had a great stay. We hope to have the opportunity to accommodate you again in the future and provide excellent service.
Chi Tat
Deluxe Double Room
Stayed in Nov 2023
Travel with friends
23 review
10/10
Outstanding
Posted on Dec 30, 2023
We stayed one night on Dec 28, 2023, room are clean and tidy with 2 double beds, breakfast is delicious. I must thank a night shift male staff Mr. Jonnel Ogalinola who help me to transfer the money to Elnido for settlement of outstanding payment. For sure I will stay at Fersal Hotel again when I will visit Puerto Princesa in future.
Response from Property: We're happy you enjoyed our hospitality! Our staff appreciates your recognition. We can't wait to have you back and continue providing outstanding service!
Fatima Ibrahim
Deluxe Queen Room
Stayed in Oct 2023
Solo travellers
10 review
10/10
Outstanding
Posted on Nov 5, 2023
Staff are accommodating and very good facilities. Specially the fast wifi connection. Highly recommended.
Response from Property: We're happy to hear about your positive experience with our staff and facilities! Providing excellent service and amenities like fast Wi-Fi is important to us. Thank you for your recommendation, and we look forward to welcoming you back soon!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Couples
17 review
8.5/10
Very Good
Posted on Jul 14, 2023
This hotel is probably the best in Puerto Princesa PALAWAN, It is located only 15 minutes from Puerto Princesa International airport. The hotel has spacious and well equipped rooms, there are also larger rooms for a family of 4 or 5, the free breakfast is served every morning between 6am to 9am.
There is a small gym, pool table and many other games that are available, oh also free WiFi
There are many outdoor restaurants and other outlets just walking distancefrom the hotel, You can go shopping at the SM Mall which only costs 100 peso by trike, A taxi car to the airport costs 300 peso. There is also another shopping center called NCCC where there are many items like clothing,electrical and other general food products at bargin prices and some are buy one take one free.food is very affordable 👌 here.
Response from Property: It sounds like you had a fantastic experience at our hotel! We're thrilled to be considered one of the best in Puerto Princesa, Palawan. Our convenient location, spacious and well-equipped rooms, and family-friendly accommodations aim to provide the utmost comfort for our guests. We're delighted that you enjoyed our complimentary breakfast and amenities such as the gym, pool table, and free WiFi. Additionally, we're glad to hear that there are plenty of dining and shopping options nearby, making your stay even more enjoyable. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future!