The Bull Inn Streatley

Stayed for 1 night, great communication before we stayed, location was perfect for us with plenty of free parking. The room was a twin, both beds were small doubles, nice clean condition and comfortable. We knew at the price we paid it would be basic, which it was, but clean and modern enough, decent size room and plenty of hot water in a quiet location. There were areas were the could do with a fresh lick of paint and a little TLC. However at the price we paid and the overall experience was positive. All pubs are struggling to make ends meet and have limited funds for upkeep. Would certainlu recommend it and have booked two further stays. We didn’t eat in the pub but friends did and they enjoyed it, good pub food at a good price.

Went for lunch we had the chicken and rib platter it was lovely. The garden is so nice especially as it was a nice sunny day. We shared a brownie sundae it was delicious! Going to try the cookie brownie on my next visit. The staff were friendly. We will be back

Not the experience advertised for over £80. We arrived and the pub was under new management so was in chaos, not serving food in the evening or breakfast, much of the reason we booked, and confusingly there had been an email that day asking us to book our breakfast for the next day! We were not notified that this was now the case. They didn't seem to know that the booking was for 1 adult and 2 children. The room was very basic, the sink leaked over night so there was water all over the floor, the toilet seat was completely loose, so if you sat on it you could easily fly off it, half a roll of toilet paper!!! The bathroom had cracks in paintwork. The heating had a mind of its own so was just on full blast the whole night, so it was like a sauna with no where to get extra water from. As a result no one slept well at all. The bar manger was friendly and offered an apology that he had just been bought in by the chain to remedy it all, but the service and facilities in no way reflected the website, if I had known of the state of all this I would have cancelled my booking!!!

Shower didn’t work, no soap in the room. No one answered the phone when we tried to get it rectified and no one answered in the morning. No one was around for us to check out and when we called no one answered. I have emailed, messaged and called and it has all been completely ignored

One of the worst places we’ve stayed in for comfort, cleanliness, amenities and quiet. Yellow limescale in sink, smell of damp from bathroom, watered down liquid soap, broken toilet roll holder, no shower provisions, glasses, hangers or make up of bed for our second night stay. Noise from next door, TV noise all night, small (double bed) with mattress sides that collapse if you’re too close to the edge. No one to check out with.

Unfortunately, they don't keep their promise. 2 amounts were wrongly debited from my credit card even though the room had already been paid for well before arrival. These 2 amounts would be credited back to the credit card within 10 days, but unfortunately this did not happen. In the meantime I have lost an extra £240 (the total was debited from my card even though this had already been paid 2 months earlier) and there is no response to emails. So even though I have been there twice with satisfaction, I am now really sad after the second time. So for now, very negative advice to book here. Before you know it you are paying extra for your room and they do not honor your payment and they do not respond to emails. Keep waiting for the refund to be made, but don't expect them to do this voluntarily at this point, because they won't contact you Very negative, despite the satisfied stay at the beginning of September and last year