Iceland Parliament Hotel, Curio Collection by Hilton

Iceland Parliament Hotel, Curio Collection by Hilton Reviews

Iceland Parliament Hotel, Curio Collection by Hilton

Thorvaldsenstraeti 2-6, Reykjavik, Reykjavikurborg, IcelandView Hotel Details
Iceland Parliament Hotel, Curio Collection by Hilton
Iceland Parliament Hotel, Curio Collection by HiltonIceland Parliament Hotel, Curio Collection by HiltonIceland Parliament Hotel, Curio Collection by Hilton
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Iceland Parliament Hotel, Curio Collection by Hilton Guest Reviews

4.2/5
Very Good
68 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.0
Cleanliness4.3
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Positive reviews(63)
Reviews with photos/video(7)
Negative reviews(5)
Guest User
Accessible Classic King Room
Stayed in Oct 2023
Family
6 Reviews
3.5
/5
Posted on Oct 23, 2023
No really worth for money, no service at all. don’t recommend to any travellers with car.
Tania MX
Classic Twin Room
Stayed in Mar 2023
Friends
1 Reviews
4.2
/5
Very Good
Posted on Apr 3, 2023
The hotel charged me double for my stay, and couldn’t avoid it. Also TRIP.com charged for the reservation
Ong
Accessible Classic King Room
Stayed in Feb 2023
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 1, 2023
Location is great..3mins walk to bus stop for your and lots of restaurants nearby. Hotel is super new.
Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
Tully Hills
Classic King Room
Stayed in Nov 2023
Couples
2 Reviews
4.7
/5
Amazing
Posted on Jan 12, 2024
4/5 - Would recommend.
Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
Tlaloc alda
Classic Twin Room
Stayed in Oct 2023
Family
13 Reviews
3.0
/5
Posted on Oct 5, 2023
Just ok
Guest User
Classic King Room
Stayed in May 2024
Couples
3 Reviews
1.0
/5
Posted on May 3, 2024
This is the first time I give a bad review to a hotel. I paid the room fee online, but the hotel deducted the money again when I arrived. They also said that the refund will take 5-7 working days. Please avoid this hotel.
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Response from Property: Dear Guest,We sincerely apologize for the inconvenience you experienced during your recent stay with us. It's regrettable that you were charged twice, and we understand the frustration this must have caused.Please know that we take these matters seriously, and upon discovering the error, we immediately initiated the refund process. While we understand that this doesn't fully rectify the situation, we hope it serves as a gesture of our commitment to guest satisfaction.We deeply value your feedback and assure you that steps are being taken to prevent such occurrences in the future. Your satisfaction is of utmost importance to us, and we would welcome the opportunity to make it right should you consider staying with us again.Thank you for bringing this matter to our attention.Sincerely,Iceland Parliament Hotel Front Desk
Guest User
Classic Twin Room
Stayed in Apr 2024
Other
1 Reviews
2.0
/5
Posted on Apr 15, 2024
1. The view outside the window of the basic room I booked was like a prison cell. The front desk was very arrogant and said that the basic rooms all had this view. If you want to change rooms, you can only upgrade, which costs 10,000 isk per night. Also consider your budget carefully before making a decision. 2. The hotel has no parking lot, so you have to find a parking space yourself. The road at the entrance was blocked, so you had to walk a distance with a bunch of luggage to check in. 3. The room door lock was broken and was useless
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Response from Property: Greetings,We are sorry to hear about your bad experience. The standard rooms are the lowest category and since we are located in the city centre, lots of rooms have that "city view". Upgrade to a higher category is 10.000 ISK per night indeed. The information about the parking situation is in the hotel´s description.As for the lock, we only got informed about it after the check-out, so we had no chance to take any action on that matter.
Anonymous User
Accessible Classic King Room
Stayed in Mar 2024
Friends
24 Reviews
5.0
/5
Outstanding
Posted on Mar 30, 2024
😁: I'm actually very surprised why this hotel has such a low rating. It feels better than several other Hilton hotels.  Location: It is located in the city center, next to the Capitol, and next to a famous lake, so the environment and scenery here are very good, and it is also very convenient to go out, but you need to pay attention to self-driving. It is not recommended to stay in a hotel in the city center because there is no place to park.  Facilities: Because it is a hotel that opened in 2022, all facilities are state-of-the-art, and it is very convenient to enter and exit.  Service: The service looks polite, but it is not too enthusiastic and distant, and there is not much service. Overall, I highly recommend this hotel for its breakfast, which can be ordered. Relatively speaking, there will be fewer things in the self-service area. It's okay, I can only say  The only shortcoming; although the room has a window, there is a wall opposite my room when I open it. SPA 5500Is, it feels similar to all hotels, that is, there is a pool to soak in, and there is a sauna room 
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon! 
Guest User
Connecting Family Room
Stayed in Feb 2024
Family
6 Reviews
5.0
/5
Outstanding
Posted on Feb 6, 2024
It cannot be compared with domestic hotels. It is clean, refreshing and refreshing. This is why it is worth recommending! The lobby is small but sophisticated, full of Nordic style. The restaurant on the first floor tastes okay but not full. The pre-dinner buns are delicious.
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
Xiaofeifly
Classic King Room
Stayed in Feb 2024
Couples
3 Reviews
5.0
/5
Outstanding
Posted on Feb 19, 2024
The room is clean and close to the commercial street. It is worth staying. Recommended
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
Mmaimeishi
Classic King Room
Stayed in Sep 2023
Couples
8 Reviews
5.0
/5
Outstanding
Posted on Sep 26, 2023
The room is clean and modern, the facilities are new and the service is good. The hotel door requires a card to enter at night, which is very safe. I especially want to say that the hotel breakfast is great! The food for dinner was also very delicious. There was no fried rice on the menu, but I communicated with the store that I wanted to eat rice, and they were given a huge portion of fried rice for free. I was very touched.
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
Guest User
Classic Twin Room
Stayed in Mar 2024
Friends
6 Reviews
3.7
/5
Posted on Mar 9, 2024
It was the first time I encountered such a rude front desk clerk at the Hilton Group. When I checked in, I was not told that check-out was at 11 o'clock. I kept calling to remind me until the check-out time arrived. I got up to pack my things at the last minute, but when I arrived at the front desk at 12 o'clock, I was told that I was checking out. She asked us to charge for an hour's late check-out. I asked what time it would be if it was a late check-out. She said 12 o'clock. I asked why the charge was required. She said it was because you didn't tell us in advance. I argued that I didn't know about it in advance. Check-out in Iceland was at 11 o'clock. She asked me to go to the official website to check the check-out time. When there was a stalemate, I asked her to ask the manager. Later, a male colleague relented and said it didn't matter and they wouldn't charge us this time. But this is also the only and first time I have been asked to charge at a hotel because I was late for an hour. As a Hilton member, the attitude of the front desk clerk made me feel very problematic. Objectively speaking, there were no problems during my stay. The hotel is relatively new except for being a bit small. But the attitude at the front desk including the way of speaking is really not good.
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Guest User
Classic King Room
Stayed in Feb 2024
Couples
4 Reviews
5.0
/5
Outstanding
Posted on Feb 6, 2024
The service is great, the front desk is very nice! I will choose to stay here again when I come to Iceland in the future.
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!
danlansuo
Classic King Room
Stayed in Oct 2023
Business travellers
10 Reviews
1.0
/5
Posted on Oct 24, 2023
It was particularly bad. For a room that cost more than 3,000 yuan a night, the heating was not hot. The room was very small, the windows were even smaller, and the sound insulation was average. The toilet stunk, and the toilet water tank on the wall of the toilet would make noise all night, making it impossible to sleep. The most important thing is that they didn't change the room even after contacting the front desk. Later, I caught a cold, which affected my schedule during my stay in Iceland. The hotel management is terrible, and the service staff are rude. Later, Ctrip customer service helped me contact them, but it didn't work. It was the worst hotel I have ever stayed in. I finally left the store early and my money was not refunded. Don't choose this hotel when you go to Iceland, it will make you regret it to death, so avoid lightning.
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Anonymous User
Classic King Room
Stayed in Oct 2023
Couples
23 Reviews
4.0
/5
Very Good
Posted on Oct 26, 2023
The hotel next to the city hall has decent facilities. The lobby is large, the breakfast in the restaurant is very good, and it is very convenient to go shopping in the surrounding commercial streets. There is no parking lot, it is very inconvenient to drive by yourself, and parking in the surrounding area is difficult.
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Response from Property: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!