Name: Quality Inn and Suites St Charles -West Chicago
Address: 1600 E Main St, Saint Charles, Illinois, 60174, 1600 E Main St, Overseas, United States
Rating: 3.9

Quality Inn and Suites St Charles -West Chicago

Quality Inn and Suites St Charles -West Chicago Reviews

Quality Inn

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The hotel is ok, compared to others where we have been in 40 days in US the staff was not very open, especially the lady who did the night shift. 

Spacious room for 4 people but with carpeting. Quiet place. Ample breakfast but not hot. Laundry room available.

Nice place I was here to rest one night no complain

Friendly staff & clean room. What are trip coins?

Location and room cleanliness was enough.

24 hour reception

Wi-Fi

Smoking area

Golf course

Breakfast

Pets allowed

Non-smoking room

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English

All Room Types

Standard King Room - Non-Smoking

Standard Room With Two Double Beds-Non-Smoking

King Room-Accessible-Non-Smoking

NEVER AGAIN will I stay at a Choice Hotels property after staying here!! I told the front desk clerk that I had a certified service animal when I checked in. Per this hotel's listing, service animals do not incur any extra charges (and it's ILLEGAL if they do). On my THIRD day there I received a call from the manager informing me that I am being charged an additional $100 because I was assigned a room that was not pet friendly. What?? I was ASSIGNED that room and was already there THREE days and then charged. This place discriminates against people with disabilities, plain and simple. I was told that even Certified support animals are NOT welcome without a $100 fee to disinfect the room. My pup does NOT shed, left no messes in the room, was quiet and no one was bothered by him.  I am in the process of disputing this charge and have contacted an ADA Attorney and will be pressing charges against this owner. I had selected this hotel because of the lowest price in the area and it turned into the most expensive place in the area. I was on a budget and this man had no empathy for me as a person. Also, my room was not cleaned once while I was there, the people in the room next to me were smoking pot and the smell seeped into the hallway and apparently that was allowed. I will NEVER STAY in a Choice Hotel Property ever again!!!

From the friendly, helpful front desk to the clean comfortable room, we had a great stay. Very well-kept hotel. Located on the main road, it is only one mile from the downtown area. Parking is ample and free.  I would recommend this hotel to anyone staying in the Saint Charles, IL area.

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Discover 105 reviews of Quality Inn and Suites St Charles -West Chicago, rated 3.9 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Quality Inn and Suites St Charles -West Chicago Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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