Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Impeccable service, exceeding expectations. Felt super homely without being distant from the staff ! Thank you to the team at Goldener H!

The Goldener Hirsch is one of one of my favourite hotels. On our latest trip to Europe we were arriving and departing from Zurich. A large part of our trip was spent in skiing in Switzerland and then in Vienna. We used the Hirsch as our waystation the way there and back just because we like it that much. Always great service and accomodations and superior food. What more can one ask for?

Pro: Fantastic location and both restaurants are great! Con: many stairs where no elevator goes to, inexperienced front desk and the beds are awful. We hardly slept even though we got a suite, after 2 nights we were glad to leave. Sad. Tip to Management: invest some of the high prices you charge in new pillows and duvets along with mattresses.

Can't say enough good things. Great staff and very helpful. Received an upgrade to a one bedroom suite for my Bonvoy status. The room was very large with a very comfortable bed and pillows. The bathroom is very luxurious and spacious. loved the warm floors, bidet and towel warmer. The in-room coffee maker is pretty fancy and needs to have instructions next to it on how to use it. The one disappointment in the room was the sofa. Extremely uncomfortable to sit on. Also, the AC only goes to 18degrees C. Personally we like it cooler. The beauty of the hotel let us overlook the temp. and go with being a little warm at night. Love the fact that there were motion sensor lights under the night stands, large mirrors and bathroom to help guide you at night if you got up out of bed. Sat at the bar a couple of times for drinks. Nice little bar and nice bartenders. Ate in the main restaurant. The food was excellent. Had the schnitzel. Not sure what its supposed to taste like since i have never had it before but it tasted really good. Had a nice Austrian wine. After you check in, everyone in the hotel will know you by name and greet you by name. Everything you would expect from a luxury hotel. Would definitely stay again if in the area. The location is right on the main street in old town.

Salzburg is one of our favorite places to visit in Europe and each time we return we feel at home. This was our first stay at the Goldener Hirsch, but it will not be our last! Beautifully located in the heart of the old town the boutique hotel skillfully blend traditional Austrian charm with modern conveniences. We stayed in a junior suite which was beautifully decorated, spacious and comfortable. We loved the delicious breakfast and initmate bar. The staff provide warm and personalized service as though you were a guest in their home! Our only regret was we didn't plan a longer stay.