Roomo Bela Cintra Residencial Reviews
Roomo Bela Cintra Residencial
Rua Bela Cintra, 521, Sao Paulo, BrazilView Hotel Details
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1 night
Roomo Bela Cintra Residencial Guest Reviews
3.8/5
Good
79 review
Verified reviewsLocation3.9
Amenities3.7
Service3.8
Cleanliness3.8
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All Reviews(79)
Positive reviews(53)
Reviews with photos/video(2)
Negative reviews(26)
Bekir
Superior Couple Suite
Stayed in Apr 2023
Business travellers
14 review
Posted on Jun 20, 2023
This is not a hotel. Zero room service. No clean towels or extra blanket when u cold in night. But have positive things: house comfort, very safe which is important in sao paolo, very friendly staff. Amazing location. Will definitely stay there again.
Guest User
Superior Couple Suite
Stayed in Feb 2023
Friends
1 review
Posted on Mar 4, 2023
The reservation staff communicate through WhatsApp. They are rude and very non-attentive. There is no one to talk to on the phone or face to face. The staff that are physically at the hotel are not allowed to assist us unless going through the WhatsApp staff. Very time consuming and very often they do not respond. I arrived and was given a dirty room and had bugs. They moved me but didn’t bother to bring the extra blanket Irequested or towel. Thanks to the staff that’s physically at the hotel or I wouldn’t have gotten anywhere with the staff on WhatsApp. It’s very sad because I like the place and location but this virtual crap is awful. And they have the nerve to charge a cleaning fee but give me a dirty room.
philippe
Superior Couple Suite
Stayed in Apr 2023
Business travellers
17 review
Posted on Apr 15, 2023
nice hotel and staff, well located. Old furniture
Fage0707
Superior Couple Suite
Stayed in Nov 2023
Business travellers
7 review
Very Good
Posted on Dec 2, 2023
Good. There were problems with the room facilities, which were quickly resolved after feedback
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Guest User
Executive Suite
Stayed in May 2024
Business travellers
10 review
Outstanding
Posted on May 7, 2024
Generally, you can live here regularly
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Guest User
Superior Couple Suite
Stayed in Feb 2023
Business travellers
14 review
Outstanding
Posted on Mar 8, 2023
Good, big place
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Christopher
Stayed in Jul 2023
Other
Outstanding
Posted on Jul 10, 2023
We arrived early in the morning and learnt about remote checkin. It worked well after explained
No other issues, easy access very secure and good efficient staff
Joseph
Stayed in Apr 2023
Friends
Outstanding
Posted on Apr 19, 2023
Although i only stayed on night this visit, i had a very enjoyable experience! check in was easy, the room was spotless, a great view of Sao Paolo, the staff very helpful!
easy to get around and stores close by foe food or any necessities..
Brenda Lee
Stayed in Dec 2023
Family
Outstanding
Posted on Dec 1, 2023
Perfect location. Lovely apartment
Hector
Stayed in Jan 2023
Business travellers
Posted on Jan 30, 2023
I've been staying here since it was a hotel 10 years ago and they have the same furniture and service is worst
A/C was not working and the electric grill. I reported this and they said someone's coming to resolve both issues but nobody came.
Joseph
Stayed in Oct 2022
Other
Outstanding
Posted on Oct 14, 2022
this was my first time staying at the Bela Cintra, it will not be my last. the property was clean and safe. the staff was very helpful. the location was perfect for what i need to do.
the bed as comfortable as my own! and the shower was strong the way i like. I highly recommend staying here.
Hector
Stayed in Oct 2022
Business travellers
Posted on Oct 1, 2022
Security Staff is extremely rude with guest to the point where one couple had to walk under heavy rain to access the front desk as they didn't allow the taxi to leave them at the fron door. Probably this is my last stay in here. It used to be a good option, now is terrible
Ruy
Stayed in May 2022
Other
Posted on May 25, 2022
1-Problema no check-In - demora,
2- Corredor do pavimento 1304 em obras,
3- Não tem restaurante,
4- Não tem aquecedor no quarto.
Ruy Carlos
Stayed in Jul 2022
Other
Posted on Jul 11, 2022
Should disclose that allowed no guest/visitors and no laundry on site.
Jesse
Stayed in Mar 2022
Other
Very Good
Posted on Mar 28, 2022
The receptionist was very nice and helpful. She remembered me from my last stay at the hotel and facilitated the check in.
I have been staying at this location for over 15 years when it was known as the Quality Hotel Bela Cintra. Unfortunately the "quality" of the ex-Quality hotel is going down hill very fast. There is no longer a breakfast, no daily housekeeping, except for an extra cost, the furniture is very old and dated with molding wood frames and tile in the bathrooms. On the positive side the quality of the people working there is superior.
Like doing my last two stays there, after a couple of days I checked out of the hotel and moved to another hotel of higher quality. I keep hoping the hotel will return to its superior state but that doesn't seem to be happening; how sad.
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