Novotel Sao Paulo Center Norte

The bath towel I used last night was not changed when I came to clean the next day. There was dirt on the pillow.

The room was OK, the English service at the front desk was OK, the facilities were old, the decoration style was also old, the sanitation in the bathroom was very problematic, there was hair from the previous guest;

The hotel has no slippers, no toothbrushes, no drinking water, no kettle. Just a bed. The phone is covered with dirt. There is no sofa, and the bed is assembled. It's like a guesthouse. I called the front desk, but he didn't speak English and hung up three times. If you don't speak English, you can ask someone who does, but he hung up as soon as he heard English. It's really not a four-star hotel. The breakfast is not as delicious as the breakfast at the Ibis I stayed in. It's too salty, I'm afraid you'll eat too much.

It's a very old hotel. It's quite expensive because it's near the exhibition hall. But the facilities are very old. The most disgusting thing is that the toilet water pressure is not enough and it often can't be flushed clean. The advantages are that the breakfast is quite rich, the service is also OK, and the cleanliness is OK