MASON

MASON Reviews

MASON

285 Na Chom Thian, Na Chom Thian, Chon Buri Province, 20250, ThailandView Hotel Details
MASON
MASONMASONMASON
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1 night

MASON Guest Reviews

4.6/5
Great
268 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(268)
Positive reviews(248)
Reviews with photos/video(135)
Classy environment(38)
Delicious breakfast(28)
Nice sea view(20)
Great swimming pool(20)
Quiet & comfortable(18)
Well designed(17)
Perfect for honeymoons(13)
Too many mosquitoes(6)
Negative reviews(20)
Yee Lyn
Garden Pool Villa
Stayed in Jan 2025
Family
2 review
4.2/5
Very Good
Posted on Feb 28, 2025
I had a wonderful stay at Mason. The room was clean and comfortable. The overall experience was excellent.
Response from Property: Dear Khun Yee Lyn,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
CarolSee
Duplex Grand Pool Villa
Stayed in Dec 2024
Family
63 review
4.7/5
Amazing
Posted on Feb 16, 2025
Good experience was stay in Mason,if u like a quite environment u can choose here,will be right back again.The staff name Pei pei is so cute and good service,even though all staff Mason is friendly and helpful.Massage therapist is good experience massage.
6/10
Response from Property: Dear CarolSee, Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback. Sincerely, Panjaphats l PeiPei MASON Management Team, #MASONexperience
Anonymous User
Duplex Grand Pool Villa
Stayed in Oct 2024
Other
2 review
4.5/5
Great
Posted on Nov 24, 2024
Overall good experience. Excellent location. Nice hotel facilities.
Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback.Sincerely,Panjaphats l PeiPeiMASON Management Team,#MASONexperience
Ho Yan Edwin
Duplex Grand Pool Villa
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 12, 2025
Staff are excellent, just everyone of them. In room amenities good but will be nice to add instructions on things like Marshall speaker and indicates the pool pump etc.
Response from Property: Dear Khun Ho Yan Edwin,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
bunnylove
Duplex Grand Pool Villa
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Excellent experience! I have really enjoyed my stay at Mason. Great service and nice villa.
Response from Property: Dear Khun bunnylove,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Guest User
Garden Pool Villa
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
It was a wonderful stay although it was a short one. Staff are friendly, the environment is peaceful and quiet. Room is very clean and modern. Will definitely go back again when I go to Pattaya
Response from Property: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Guest User
Garden Pool Villa
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 7, 2025
Very nice resort with perfect service and spectacular views.
Response from Property: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
WongJeremy
Double Grand Pool Villa Two Bedrooms
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Lovely and hospitable staff. MASON is a Beautiful hotel...
Response from Property: Dear WongJeremy, Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Panjaphats l PeiPei MASON Management Team #MASONexperience
Vinlllll
Beachside Seaview Pool Villa
Stayed in May 2024
Couples
12 review
3.7/5
Posted on Jun 9, 2024
Good for family and couples , discreet and quiet location and good view of the sea as well but the mashall speaker and wireless charging pad is not working
Response from Property: Dear Vincent,I would like to thank you very much for choosing to stay at our hotel and would sincerely like to apologize for the inconvenience which you experienced during your stay.I am very concerned that this experience was not up to your expectations. Your candid and frank comments are of immense value in providing a focus for improvement Mason product and services. Please accept my sincere apologies, and be assured that I have taken all the necessary steps to ensure our service and products return to an excellent standard immediately.I do hope that this has not marred your overall impression of Mason. Thank you for taking the time to share your opinions with us and wish to continue serving you in the best way possible.Sincerely,MASON Management Team
Guest User
Garden Pool Villa
Stayed in Apr 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jul 5, 2024
The location of check-in in the lobby is a little cramped, probably the staff are busy, the service is a little short, the afternoon tea is rich in flavor, but the playability of the resort is not high, the privacy will be poor, the swimming pool and the rooms are very beautiful, but the air conditioning in the bedrooms is too cold 🥶 and a little noisy, in general, it's not. bad,beautiful hotel.
Response from Property: Dear Valued guest, Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Panjaphats l PeiPei MASON Management Team #MASONexperience
Yan Yu
Garden Pool Villa
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Beautiful villa with private pool. The staff are also nice and friendly. It was a very pleasant stay!
Response from Property: Dear Khun Phoebe,First and foremost, on behalf of MASON's team members, I would like to thank you for choosing our hotel as your home away from home and spending time reviewing your experience with our hotel. I'm so glad to know that you've had a wonderful time with us. Hopefully, we will have a good chance to welcome you back to our hotel in the near future.Yours sincerely, MASON's Operations director
Elisa Fung
Garden Pool Villa
Stayed in Jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Everything is good, staffs are really helpful, breakfast is awesome. I think will come back again.
Response from Property: 2. Dear guest, Thank you for taking the time to share your stay experience at Mason Hotel. We sincerely welcome you to come back to our hotel again! Thank you again for taking the time to share your stay experience with us. Sincerely, Mason Management Team
Guest User
Garden Pool Villa
Stayed in May 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Beautiful architecture and nice views, staff are very nice and friendly
6/7
Response from Property: Dear guest, Thank you for taking the time to share your stay experience at Mason Hotel. We sincerely welcome you to come back to our hotel again! Thank you again for taking the time to share your stay experience with us. Sincerely, Mason Management Team
Guest User
Garden Pool Villa
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
That’s a perfect hotel
Bakhtyar
Garden Pool Villa
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
It was a good overall experience
Response from Property: Dear Khun Bakhtyar,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience