Scenic Hotels in Trincomalee

"去前台辦理入住，經理直接給我們房間升了級，服務非常好，看見你了都會彬彬有禮的打招呼，晚飯期間服務生捧着一大盤海鮮在推銷，12000盧比摺合下來300人民幣，不算貴！超大浴缸泡個澡，疲勞瞬間消失的無影無蹤，強烈推薦"

"Хороший отель, ни чуть не пожалели, что остановились здесь. Вкусные завтраки, вкусные ужины, хороший чистый бассейн и очень приветливый персонал. В комнате пахнет очень вкусно - лемонграсом. Минус комнаты - сильная слышимость. Мы пытались уснуть пораньше, так как предстоял ранний подъем но до 10 вечера слышали, как соседи звенели вилками и болтали, ужиная. Еще один минус - расположение кондиционера. Он дует прямо на кровать, а одеял в отеле нет, только простыни. С кондиционером холодно, без него - жарко 😁 Но в целом, эти два минуса не перекрыли позитивный настрой, так как отель показался нам очень классным. Отдельный плюс я хочу отметить за книжку с заданиями, которую дали моему сыну. Очень много интересных заданий, которые он выполнял, пока ожидал ужин, или в течение дня. По прохождении книжки есть подарок - мороженое. Очень мило. Кстати, в пяти минутах от отеля чудесный пляж! 🥰 и там почти нет людей."

"The hotel environment and location are very good, but the service is not good, especially the restaurant staff are very unfriendly, the usher position is not good, discriminate against Chinese people. There were also some unpleasant things that happened during the meal, which affected our mood. We had a buffet dinner in the hotel. Before, the buffet dinner in Sri Lankan hotels was charged together with the room. Some restaurants also need to be charged separately a few days after the trip, but they will bring your bill in the middle of the meal and tell you. This restaurant is good, there are many service staff, no service, and they will not refill your water or anything. No one brought the bill in the middle and at the end of our meal. We thought it was charged for the room, so we left naturally. Then the waiter stopped us in a panic like chasing a thief, and shouted that we didn’t pay. It was very rude and impolite. No one wanted to deliberately not pay, but the behavior and expression were very discriminatory against Chinese people and it was very infuriating. Besides, the service staff will only push you to buy wine or drinks (Sri Lankan buffet does not provide drinks). We ordered lemonade, and they told me that it was not available. I said that mineral water would be fine, because I really didn't want to drink drinks, and then they told me that it was not available either (I clearly saw the waiter bring mineral water to a table of white people before, naked discrimination). Finally, I thought that the waiter might need to earn money, so I ordered three glasses of juice. But the process was very unpleasant. This is the only hotel we want to write a review for after staying in so many hotels, just because of these unpleasant experiences."