A beautiful impressive building with great entrance area, the room in the roof floor with balcony but very small and came into the years, over the entire period of three days the reception was not occupied, so we had to check in and other things always clear in the hotel, just when you arrive Friday later, unfair when you pull the bag into the hotel and then read that everything happens in the hotel, the car then also into the Deep garage needs to be parked, but it is walking well if something can be reached. The staff are unfortunately no service-oriented and unfriendly through the bank, friendliness can be seen here forgiven, although we were unfriendly at no time. We could clear it thank God with the hotel director who has acted very understandably and customer-oriented. The buffet dinner in the opposite hotel was united, it tasted as if it had been there for hours. A 4-gang menu on Saturday evening could not convince, at least my personal menu selection could not. The wellness area is OK, unfortunately we had only 1 h to stay there, so that everyone can come on, in this time you can't really relax, if you have the watch in the back of the head, there was a sauna , The hotel was very comfortable and the hotel was very comfortable. All the bookings we had included in our arrangement were not there or had been read them sendingly, bath coats, slippers for the wellness area, a dinner in the evening, etc. Otherwise everything was clean, The staff were very friendly and nice and the breakfast buffet was very attractive and delicious, however, the insulting and uglyness of staff at such a high level and overnight price was so decisive that we will definitely not come again.
Excellent
9 Reviews