Lot Pt 13, Jln Klia 2/2, Sepang, Selangor, 64000, MalaysiaView Hotel Details
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Guest Reviews of Tune Hotel KLIA-KLIA2
8.0/10
Very Good
3400 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.3
Service8.0
Cleanliness8.1
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All reviews(3400)
Positive reviews(3069)
Reviews with photos/video(719)
Convenient location(580)
Close to airport(525)
Easy to get around(493)
Small room size(133)
Tasty food(64)
Tasty restaurant(28)
Garden view(18)
Negative reviews(331)
Aisyah Robi
Standard Twin Room
Stayed in Jun 2025
Travelling with friends
5 review
9.0/10
Great
Posted on Aug 8, 2025
I stayed here before my flight, the location is very strategic near KLIA2 walking distance. In term of other is good but in my room no teethbrush only soap. Other than that is good
SHa.R
Standard Twin Room
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 28, 2025
I like the hotel location. It is near the airport. Also, I like the Park and Fly voucher, which offers a cheaper option to park the car at the airport.
Response from Property: Dear SHa.R, We are delighted to have you as our guest during your recent stay at Tune Hotel KLIA2. Thank you so much for your positive feedback generous compliments. Looking forward to welcoming you again soon. Regards, Zaire Norzain - Assistant Manage
Guest User
Double Room
Stayed in Jun 2025
Business traveller
1 review
6.0/10
Posted on Jul 19, 2025
Near KLIA T2. 5 min walk from the terminal. The walkway to the hotel a bit seccluded, but the lights are bright even at 4am. First timers alone might be a bit nervous walking there at night. Clothing ironing facilities only one available for the whole hotel and located at the ground level, need to pass through restaurants. A bit uneasy to bring clothes down going through stares of people hanging around. The facilities are ok but the price a bit high for the quality.
Response from Property: Dear Carla, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Zaire Norzain - Assistant Manager
Shanghai Will
Double Room
Stayed in Jun 2025
Solo traveller
39 review
8.0/10
Very Good
Posted on Jul 14, 2025
A perfectly acceptable airport hotel. Nothing special but also no issues. A boring kind of hotel very close to T2. Difficult to find the bridge from the terminal that leads to the hotel. Not well marked. A good choice if you have an early flight.
Response from Property: Dear Shanghai Will, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Regards, Zaire Norzain - Assistant Manager
Priya24
Double Room
Stayed in Jun 2025
Solo traveller
27 review
8.5/10
Very Good
Posted on Jul 9, 2025
The best part is the convenience to KLIA2 for early flights. Just cross over! It has a lounge to relax and also a mini convenient rack where u can purchase personal sanitary items like toothbrush. Good stay! Free shuttle is bonus
Response from Property: Dear Priya24, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Regards, Zaire Norzain - Assistant Manager
LEAN CHONG CHAN
Standard Twin Room
Stayed in May 2025
Other
1 review
9.5/10
Amazing
Posted on Jul 2, 2025
Everything is very good except lack of toiletries like tooth brush with toothpaste, shower gel, etc.
Response from Property: Dear LEAN CHONG CHAN, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Regards, Zaire Norzain - Assistant Manager
Dato Taib
Double Room
Stayed in Jun 2025
Couple
53 review
10/10
Outstanding
Posted on Aug 3, 2025
Nice room good service & good food, the hotel give a food vaucer tune hotel is very good
Guest User
Double Room
Stayed in Jun 2025
Family
17 review
5.5/10
Posted on Jul 10, 2025
-:
The lobby and guest area is nice. I’m But the room is small, poor, the towels are old.
Response from Property: Dear Guest, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Regards, Zaire Norzain - Assistant Manager
Divinity divine
Double Room
Stayed in May 2025
Couple
9 review
8.0/10
Very Good
Posted on Jun 22, 2025
Location is good only 5 mins walk to KLIA2 but lack of amenities.They offer good facility to dine out and have some drinks.The hotel will only provide the basic toiletries and water but no coffee machine.
Response from Property: Dear Divinity divine, Thank you for choosing to stay at Tune Hotel KLIA2. We are delighted to hear that you were overall satisfied with your stay, and it was truly a pleasure to be of service to you. Your comfort and satisfaction are our top priorities, and your positive feedback encourages us to continue delivering the best experience possible.We sincerely hope to welcome you back soon, so we may have the opportunity to extend our warm hospitality to you once again. Regards, Zaire Norzain - Assistant Manager
K@lvin
Double Room
Stayed in May 2025
Couple
8 review
10/10
Outstanding
Posted on Jun 20, 2025
I had a wonderful experience at this airport hotel. From the moment I arrived, the staff was welcoming, friendly, and efficient. Check-in was quick, and I appreciated how close the hotel is to the airport — incredibly convenient for my early morning flight.
The room was clean, quiet, and comfortable, with all the essentials: a cozy bed, free Wi-Fi, a spacious bathroom, and blackout curtains that made it easy to rest. I also enjoyed the complimentary airport shuttle, which was punctual and hassle-free.
Overall, this hotel exceeded my expectations for an airport stay. I’d definitely recommend it to anyone looking for convenience, comfort, and great service near the airport.
Response from Property: Dear Guest,Thank you for choosing to stay at Tune Hotel KLIA2. We are delighted to hear that you were overall satisfied with your stay, and it was truly a pleasure to be of service to you. Your comfort and satisfaction are our top priorities, and your positive feedback encourages us to continue delivering the best experience possible.We sincerely hope to welcome you back soon, so we may have the opportunity to extend our warm hospitality to you once again. Regards, Zaire Norzain - Assistant Manager
Mahrez
Double Room
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 15, 2025
We had a great restful night at this wonderful place.
Next to airport terminal and access was very easy.
Response from Property: Dear Mahrez, Thank you for choosing to stay at Tune Hotel KLIA2. We are delighted to hear that you were overall satisfied with your stay, and it was truly a pleasure to be of service to you. Your comfort and satisfaction are our top priorities, and your positive feedback encourages us to continue delivering the best experience possible.We sincerely hope to welcome you back soon, so we may have the opportunity to extend our warm hospitality to you once again. Regards, Zaire Norzain - Assistant Manager
Zacky-
Family Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 18, 2025
Our family of four had a pleasant stay at Tune Hotel KLIA. The rooms were compact but clean and comfortable for a short transit stay. Its proximity to the airport (just a short shuttle ride away) was incredibly convenient for our early flight. The basic amenities met our needs, though the room was a bit small for four people. The staff were friendly and efficient, and the affordable price made it a great budget-friendly option. The only downside was that it is very far from KLIA 1, but overall, it was good value for money. Would recommend for travelers needing a simple, no-frills place near KLIA
Response from Property: Dear Zacky-, Thank you for choosing to stay at Tune Hotel KLIA2. We are delighted to hear that you were overall satisfied with your stay, and it was truly a pleasure to be of service to you. Your comfort and satisfaction are our top priorities, and your positive feedback encourages us to continue delivering the best experience possible.We sincerely hope to welcome you back soon, so we may have the opportunity to extend our warm hospitality to you once again. Regards, Zaire Norzain - Assistant Manager
Shin-chan Q
Double Room
Stayed in May 2025
Couple
12 review
3.0/10
Posted on Jun 8, 2025
This is not a hotel as they didnt provide service. Reqjest for toothbrush and was knformed need to pau RM16.00.
There is no shampoo, only soap. No disposable sandal providwd and floor is dirty. Room got fragrant smell which is unbearable and couple with dust, unable to breath. So request for change of room.
There is no phone in the room but we are expected to use botchat to comunicate. Tge staff unable to reply and we were told the hotel ahort of staff and everyone is busy helping them to check in. I will not said we are guest as i feel there is no service provided.
It is not a hotel as it lack of a lot of amenities not provided. Service is not there. We paid RM270 for 1 night stay. Has we know the facilities and service is not available, we rather pay another RM80 to stay at Sama Sama hotel.
Tune hotel stay is the worst accomodation so far based on my experience.
Response from Property: Dear Shin-chan Q, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Regards, Zaire Norzain - Assistant Manager
Eldward
Double Room
Stayed in May 2025
Family
66 review
7.0/10
Posted on Jun 22, 2025
Stayed here for tomorrow morning flight, hotel located in KLIA 2, clean room and decent breakfast.
Response from Property: Dear Eldward, Thank you for choosing to stay at Tune Hotel KLIA2. We are delighted to hear that you were overall satisfied with your stay, and it was truly a pleasure to be of service to you. Your comfort and satisfaction are our top priorities, and your positive feedback encourages us to continue delivering the best experience possible.We sincerely hope to welcome you back soon, so we may have the opportunity to extend our warm hospitality to you once again. Regards, Zaire Norzain - Assistant Manager
Sujeeva Yong
Double Room
Stayed in May 2025
Business traveller
3 review
6.0/10
Posted on Jun 6, 2025
Not the 1st time staying here but this time felt simple amenities needed are not in the room. There is no free parking for traveler who drive and stay in Tune. I even requested to pay RM4 just within 15mins b4 I returned my car to rental company.
In the room, air-con not functioning cool, no glass and kettle for us to boil water. No telephone for us to reach front desk, only QR-code to chat, amd room cleaning in the notes indicate they only clean once in 3 days if you stay more than 3 days, but the charged per night equally same price I stayed in 4 stars in Damasara area(includes good breakfast), the advantages is most of travller select this "Motel" since it is close to KLIA2.
I wouldn't consider this "Motel" (not hotel) again unless have no alternative choice.
Response from Property: Dear Sujeeva Yong, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Regards, Zaire Norzain - Assistant Manager