Numa | Molina Apartments

Such a central location & good value for money. Only improvement were that we didn't have any external windows (but that might have been previously stated) and the pool is quite small (but appreciated by our group). Will definitely be back

Such a beautiful n well kept property at the heart of the historic district … highly recommend it to fellow travelers

No on site help - pray you have no problems. I bet this place is fine if you have no issues. Otherwise, there are no employees on site, and customer service is routed through another country where it is clear representative has never even been to the hotel. Upon checkin, there are zero instructions in the accommodations. Not for WiFi, washer/dryer, or other amenities. Rather, the only instructions remind you not to use the included kitchenette because if the fire department is called it’s a $2500 fine. And a sign in the lobby indicating complaint forms are available upon request. There was a long hair in the bathroom because it wasn’t clean, there were cobwebs and flies in the accommodation, the shower head didn’t work, and a lamp was broken. And the phone number provided to contact didn’t work. So, I contacted via the ********** app to let them know. The hotel then entered my room the following day while I was gone without notice or consent. Their muddy shoe prints were then all over the bathroom, foot towels, and showers, but they didn’t actually fix anything or clean up after themselves. Entering your room is in violation of the written terms and conditions on the hotel’s website that you agree to before you go. They claim parking is nearby for $20 per night, but it’s not a 3 minute walk, it’s a 10 minute walk on cobble stone streets. And it is $25 per night, not $20. Customer service was not able to acknowledge their errors, let alone be accountable. Their customer service was horrible.

This property was top notch, clean and they even put a baby crib in room without us requesting. I would highly recommend this place. Our only issue was we had a problem with the luggage lockers. It was too small for any oversized luggage and not enough for multiple people from other units to store their luggage. The other issue we had was one of the lockers that would not open and would only do 3 tries before it locked automatically so we had our luggage stuck in there for an hour while we waited for help.

Our stay at Numa Molina apartment exceeded our expectations. I would highly recommend staying at Numa Molina to anyone. Thank you for our lovely stay!

Roaches This place was gross. Upon entering you’ll notice the stains on the couch. But I can live with some stains. Then you go into the lower bathroom and it smells like raw sewage. And it’s filled with flies, who clearly like the raw sewage smell. They’re not the only ones that like raw sewage. The second night, we found a very large roach wandering the lower bathroom. The third night we discovered a different, equally large roach in the upper bathroom. I told the customer service if there was another, roach free room available. They ignored the question and sent a very nice girl to remove the roach and give me a can of roach spray. She said roaches are a big problem in Sevilla. Roaches are a problem in all cities, but in the many hotels I’ve stayed in, this is only the second time I see roaches. I also stayed in another hotel in Sevilla this trip, and in Córdoba, which sits on the same river. No roaches. I didn’t even see roaches on the street. Another thing to keep in mind is the overly sensitive fire alarm. They put a sign on the stove saying to open the window when you cook, otherwise the guest has to cover the 2500€ fee if the fire department comes. Well we managed to set off the alarm without even cooking. Maybe it’s because we were using the washing machine. Luckily no fire dept came, because we stopped it with the power button.