To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3453)
Positive reviews(3440)
Reviews with photos/video(499)
Convenient location(714)
Easy to get around(684)
Close to airport(465)
Delicious breakfast(315)
Friendly front desk staff(233)
Well decorated(112)
Perfect for business trips(86)
Good sound insulation(72)
Negative reviews(13)
Chee Wan
Double Room
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Oct 28, 2024
Good ambience, free laundry.
However toothpaste not included and WiFi only can use China phone number.
Response from Property: Thank you for your comment, thank you for your praise of Xiaocheng. We will continue to work hard, maintain high-quality service while constantly improving quality. We look forward to your continued attention!
Luca
King Bed Room
Stayed in Sep 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is located in Shanghai Hongqiao Airport area therefore conveniently close to both Hongqiao Airport T1 and T2.
The nearest Subway station is Metro Line N.10 (exit 1) with five minutes walking distance.
Room is fully equipped, tidy and clean.
Breakfast is also very good with a variety of choice of Chinese and Western styled dishes.
Front desk staff was also very polite and helpful.
Response from Property: We hope to improve your stay experience not only in terms of hardware and software that exceed value for money, but also in every small detail that makes you feel the warmth of returning home during your journey. Thank you for your five-star review, and we look forward to meeting you again~
Krit
Double Room
Stayed in Dec 2024
Couples
2 review
3.0/5
Posted on Dec 14, 2024
Very close to Terminal 1
Response from Property: We must have done something wrong in some places to make you so unhappy, sir. We are truly sorry that we have searched for you thousands of times but were unable to find you. We hope you can reply to us and let us know your dissatisfaction. We will definitely make amends and hope that you will come back to stay next time and see our progress!
Luffychin
Double Room
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The hotel is clean and the staff are welcoming. The hotel located just opposite the train station, convenient store just next to the hotel. Overall, positive experience with the hotel.
Response from Property: Thank you for your support and recognition, and hope you can come more often and help us to spread the word. I wish you a happy life and a good mood every day! ~ ~ ~
Markus
King Bed Room
Stayed in Nov 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Excellent experience. Good breakfast. Free minibar, which i felt was very generous, especially with that delicious german wheat beer. The gym wasn‘t bad either and of course the free to use washing machine. All in all Great Hotel with nice and helpful hotel staff.
Response from Property: I am glad to have your satisfaction, and Intercity is happy to serve you. Looking forward to your next stay!
ChongPY
Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 15, 2024
All the Front desk staff & Security guard very friendly and helpful. Housekeeper at the 5th floor very friendly and polite, the room clean and tidy. Breakfast is superb, Chinese and western style. Noodle bar and fresh egg station is good. Very comfortable room, well design. There is a welcome drink and snack near the reception counter. Overall stay is EXCELLENT.
Response from Property: Dear guests, thank you for choosing to stay at the Intercity Hotel of Shanghai Hongqiao Airport. Thank you very much for your support and positive feedback on our hotel. It is our responsibility to make guests feel comfortable and assured. We will also take your encouragement as the driving force for our progress. I hope you can have a better experience when you check in next time. Best wishes to you.
Yuen
Double Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Great location as very near to the Hongqiao metro station. Great hospitality services provided by the hotel staffs!
Response from Property: All joy comes from your affirmation, and we will continue to move forward as always. We are grateful for every encounter and look forward to your next choice!
Alim
King Bed Room
Stayed in Dec 2024
Solo travellers
49 review
5.0/5
Outstanding
Posted on Dec 8, 2024
This is the bert choice when you want to stay in hongqiao airport Shanghai
Response from Property: Thank you for your satisfaction and likes. If you have a good experience, remember to support us more! Looking forward to your next stay!
KathrinH
King Bed Room
Stayed in Sep 2024
Business travellers
21 review
4.5/5
Great
Posted on Sep 13, 2024
Nice and neat business hotel, but unfortunately, receptionists were not really able to speak English, but kind and helpful. Very convenient location to travel from Terminal 1, just 500 m.
Response from Property: Dear guest, hello! Thank you for staying at the airport intercity, which has given us a lot of strength. Your satisfaction is what all of us hope to hear. Thank you for your encouragement. We will provide English training for the front desk staff and look forward to your experience again!
Guest User
King Bed Room
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Very Good Breakfast and Room, services!
Especially, so close to Air Port!!
Really thanks!!!
Response from Property: Thank you for your satisfaction and likes. If you have a good experience, remember to support us more! Looking forward to your next stay!
ZoonRalon92862
Superior Room (2 Beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The location is very close to Hongqiao Airport T1, which is super convenient for traveller. Great customer service, especially the housekeeping ladies. Tons of amenities inside the hotel, including the gym, the laundry room, and free breakfast. Price is reasonable. High recommended.
Response from Property: On the road, there is always unexpected warmth, here, satisfaction is just looking forward to, moved and surprise is the direction of the pursuit, thank you for your intention, we hope to be with you
Дмитрий Валерьевич
Superior Room (2 Beds)
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Staff is friendly and preventative. Hotel is new, well furnished and clean. All amenities provided presented. Cousy and quiet
Response from Property: Thank you for your five points. We will try to do better and look forward to your next stay with more surprises.
Guest User
Double Room
Stayed in Jun 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
It’s right across from the exit 1 of the Hongqiao Airport Terminal 1 subway station. If you have to take an early morning flight, it’s very conveniently located. The room was spacious and clean. The staff at the reception were super friendly and ready to help. I did enjoy my stay.
Response from Property: Dear guests, thank you for choosing to stay at the Intercity Hotel of Shanghai Hongqiao Airport. Thank you very much for your support and positive feedback on our hotel. It is our responsibility to make guests feel comfortable and assured. We will also take your encouragement as the driving force for our progress. I hope you can have a better experience when you check in next time. Best wishes to you.
Guest User
Double Room
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 22, 2024
Very friendly and helpful staff. A nice hotel just a few minutes from T1 check in counter.
Response from Property: Dear guests, thank you for choosing to stay at the Intercity Hotel of Shanghai Hongqiao Airport. Thank you very much for your support and positive feedback on our hotel. It is our responsibility to make guests feel comfortable and assured. We will also take your encouragement as the driving force for our progress. I hope you can have a better experience when you check in next time. Best wishes to you.
陌生关系
Double Room
Stayed in Jul 2024
Family
9 review
4.2/5
Very Good
Posted on Sep 24, 2024
Hotel is new and clean. Near to Hong Qiao Airport & there is a metro station nearby.
Response from Property: A hard work, a harvest. With your support, we will have greater motivation to move forward. We hope to be with you on our journey in the future! On behalf of all intercity friends, I would like to express our sincere gratitude for your next stay. We hope you can give us a five-star rating recommendation. Your recognition is the greatest achievement for our friends.