Free Hotel (Shanghai Bailian Central Shopping Plaza ) Guest Reviews
3.8/5
87 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service4.0
Cleanliness3.8
Filter by:
Sort by:
All reviews(87)
Positive reviews(70)
Reviews with photos/video(6)
Friendly owner(7)
Convenient location(7)
Awesome stay(6)
Easy to get around(5)
Close to metro(5)
Strange smell in room(3)
Negative reviews(17)
Tim_L
Single Room
Stayed in May 2024
Business travellers
7 review
4.0/5
Very Good
Posted on May 24, 2024
Another good stay! Line 14 Zhenguang Rd station nearby with ample shopping and food!
Response from Property: 尊敬的賓客,感謝您對我們酒店的評價,入住有任何問題,聯繫前台處理或換房,我們會第一時間為你處理。期待再次光臨,祝旅途愉快!
Lokhande
Single Room
Stayed in Nov 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 14, 2023
The hotel is good and the cleaning is done everyday.
Hotel staff is cooperative.
Response from Property: Dear guest, thank you for your review of our hotel. If you have any questions about your stay, please contact the front desk or change rooms, and we will handle it for you as soon as possible. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Modern Room - Single Occupancy (Special promotion)
Stayed in Oct 2023
Solo travellers
6 review
4.0/5
Very Good
Posted on Jan 13, 2024
Nice, but very smelly, very old. And smoke smell is quite strong, especially if someone smoke on reception or in the corridor. The location is good and not far from the subway. But the building is very old and smelly.
Response from Property: Dear guest, thank you for your review of our hotel. If you have any questions about your stay, please contact the front desk or change rooms, and we will handle it for you as soon as possible. Looking forward to visiting again and wishing you a pleasant journey!
Ganaahan
Single Room
Stayed in Oct 2023
Solo travellers
38 review
1.5/5
Posted on Oct 13, 2023
It was a cheap stay, but was totally different from its pics. So dirty. Will never recommend. There are plenty of other accomodation with cheap price and clean!
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. If you have any questions during the check-in process, please contact the front desk in time for assistance or negotiate a room change. Looking forward to visiting again!
Phuong Thao
Modern Room - Single Occupancy (Special promotion)
Stayed in Sep 2023
Solo travellers
32 review
4.0/5
Very Good
Posted on Oct 3, 2023
The hotel is not very clean but the staff is very accommodating. I asked them to help me to change to another room and they did . They even offered me some snacks as apology .
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. If you have any questions during the check-in process, please contact the front desk in time for assistance or negotiate a room change. Looking forward to visiting again!
Guest User
Modern Room - Single Occupancy (Special promotion)
Stayed in Aug 2023
Solo travellers
7 review
3.7/5
Posted on Sep 1, 2023
Great place for the price! Reasonably close to the metro. Close to a huge mall, restaurants, and shops.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. If you have any questions during the check-in process, please contact the front desk in time for assistance or negotiate a room change. Looking forward to visiting again!
Tian Natasha
Single Room
Stayed in May 2023
Solo travellers
31 review
4.7/5
Amazing
Posted on Aug 11, 2023
Very convenient location. Walking distance from the US embassy and it has cool bar and food spot next door
Response from Property: Dear guests, thank you for your evaluation of our hotel. If you have any questions about check-in, please contact the front desk to deal with it or change rooms, and we will deal with it for you as soon as possible. Looking forward to seeing you again, I wish you a pleasant journey!
Sam America/Brazilian
Modern Room - Single Occupancy (Special promotion)
Stayed in Oct 2022
Solo travellers
42 review
4.0/5
Very Good
Posted on Oct 9, 2022
You get what you pay for not bad to stay for 1 night blankets kinda itchy just the fabric i didn't like but in a pickle i would saty hear again
Response from Property: Dear guests, thank you for your evaluation of our hotel. If you have any questions about check-in, please contact the front desk to deal with it or change rooms, and we will deal with it for you as soon as possible. Looking forward to seeing you again, I wish you a pleasant journey!
Shahnawaz wahab
Single Room
Stayed in May 2023
Business travellers
3 review
1.7/5
Posted on May 28, 2023
It’s not a hotel
Response from Property: Dear guests, thank you for your evaluation of our hotel. If you have any questions about check-in, please contact the front desk to deal with it or change rooms, and we will deal with it for you as soon as possible. Looking forward to seeing you again, I wish you a pleasant journey!
Guest User
Modern Room - Single Occupancy (Special promotion)
Stayed in Oct 2023
Solo travellers
37 review
2.5/5
Posted on Nov 22, 2023
123321 g
Response from Property: 尊敬的賓客,感謝您對我們酒店的評價,入住有任何問題,聯繫前台處理或換房,我們會第一時間為你處理。期待再次光臨,祝旅途愉快!
Xiaodou
Double Room
Stayed in Apr 2024
Travel with friends
1 review
1.7/5
Posted on Apr 23, 2024
Ctrip spent 230 on a hotel with a very poor environment, no elevator, and clothes and shoe racks in the corridor. It should be a long-term rental.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. If you have any questions during your stay, please contact the front desk or change rooms. We will handle it for you as soon as possible. Looking forward to visiting again and wish you a pleasant journey!
Shuaigegehuiwugong
Double Room
Stayed in Nov 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jan 29, 2024
This place is convenient to go anywhere. It's very close to the subway station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. If you have any questions during your stay, please contact the front desk or change rooms. We will handle it for you as soon as possible. Looking forward to visiting again and wish you a pleasant journey!
wdzhong11111111
Double Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 12, 2024
There are 807 and 827 buses not far from the door, and you can reach the subway station of Line 2 in a few minutes. It is inconvenient to drink water in the hotel. It is a disposable plastic cup and cannot make tea.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. If you have any questions during your stay, please contact the front desk or change rooms. We will handle it for you as soon as possible. Looking forward to visiting again and wish you a pleasant journey!
Guest User
Single Room
Stayed in Mar 2024
Solo travellers
43 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel feels very good. The service staff are warm and considerate. There is a snack vending machine downstairs. The cleaning aunt is very enthusiastic. The environment is very good. The location is excellent. The room is clean and tidy. There are enough restaurants and shops around. It is easy to take a taxi. Convenient, I like the atmosphere of this hotel very much, and will stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. If you have any questions during your stay, please contact the front desk in time to handle or change rooms. We will handle it for you as soon as possible. Looking forward to visiting again and wish you a pleasant journey!
Qiaofengqiaobangzhu
Modern Room - Single Occupancy (Special promotion)
Stayed in Mar 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is nice, there is a washing machine for washing clothes, nothing else
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of our hotel. If you have any questions during your stay, please contact the front desk or change rooms. We will handle it for you as soon as possible. Looking forward to visiting again and wish you a pleasant journey!